Energi Campers Rental Terms for travel between 01-Jan-2011 and 31-Mar-2014
IMPORTANT INFORMATION ABOUT YOUR RENTAL
On arrival you will be required to sign a rental agreement with the operators of Energi Campers. Here is a summary of their terms and conditions:
DEFINITIONS
The following definitions apply for the Terms and Conditions for the operator of Energi Campers.
- The Supplier means the operator of Energi Campers.
- The Client is also referred to as the hirer (s) or the renter (s).
PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 34 days prior to the vehicle collection, if the vehicle collection is with 34 days of the vehicle collection date the full balance of payment is required at the time of booking confirmation. Please ensure there are sufficient funds available at this time.
SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.
Please Note: If you have chosen the Early Bird special (10% off) the balance of your booking will be due 125 days prior to your pick up / vehicle collection date. This due date will be stated on the final booking page
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled up to 24 days prior to pick up no fee is charged.
If cancelled from 24 to 13 days prior to pick up a 20 percent of rental is charged.
If cancelled 9 to 4 day prior to pick up 50 percent of rental is charged.
If cancelled on 3 days prior to pick up or just don't turn up 100 percent of rental is charged and if the vehicle is returned early for any reason no refund is applicable.
VEHICLE SECURITY BOND
(IMPRINT ONLY)
There is a security bond that is payable on pick up of the vehicle and is as follows:
A AU$3,500.00 bond is payable by cash, prepaid cheque or credit card imprint.
The vehicle security bond is fully refunded provided the vehicle is returned on time, full of fuel and in a presentable internal condition. All vehicles fitted with toilets must be returned clean and emptied or a disposal fee of AU$100.00 will be applied.
BRONZE INCLUDED ($0.00)
Bronze Liability Protection (BLP) is the standard liability option. This package is included in the initial quoted and agreed price.
This does not cover:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs;
(e) overhead and under carriage damage.
BLP Liability is $3,500.00 for over 25 year old drivers and $4,000.00 for under 25 year old drivers
An additional Liability of $1,500.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.
Energi Campers Insurance 1 $24.00per/day
Silver Liability Protection (SLP) reduces the liability fee in the case of loss or damage to the Bargain vehicle or third party property
This does not cover:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs;
(e) overhead and under carriage damage.
SLP Liability is $2,000.00 for over 25 year old drivers and $2,500.00 for under 25 year old drivers
An additional Liability of $750.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.
Energi Campers Insurance 2 $36.00per/day
Gold Liability Protection (GLP) is the premium package and includes the following
This includes:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs
GLP Liability is $0.00 for over 25 year old drivers and $500.00 for under 25 year old drivers.
TRAFFIC INFRINGEMENTS
The supplier will pass on to the renter any speeding fines, parking fines or any other fines associated with the rental agreement as well as associated administration costs. Any third party property damage associated with any rental agreement will also be passed on to the renter. An administration fee of AU$40.00 may apply.
AGE QUALIFICATIONS
All drivers must be over the age of 21 years and have a full Driver's License to be presented at the time of signing the rental agreement.
YOUR PROTECTION INSURANCE
Any personal injury is covered in most cases through third party registration insurance however we strongly recommend that all people traveling take out their own personal travel insurance. Vehicle insurance for damages to the vehicle or property of third party is insured however the renter is responsible for the first AU$3,000.00 excess of the cost of damages to either third party or rental vehicle including single vehicle accident, tyre damage, windscreen, towing and any recovery costs, fire, vandalism, theft or break in. This also includes the cost of the daily rental for that period the vehicle is off the rental fleet for accident repairs etc. Excess is applicable regardless of who is at fault and must be paid at the time of the accident. The excess will be refunded if our company is successful in recovering the cost of damages from the third party.
Base Rental Price includes all of the following:
-
All cooking gear and linen needed for all passengers!
-
Goods and Services Tax (GST) of 10%
-
250 km per day, additional kilometres are charged at $ 0.20 per kilometre.
HANDY HINT
When packing we would recommend that you pack in soft carry bags rather than suitcases to ensure maximum utilisation of space in the vehicle.
LICENSE REQUIREMENTS
You can drive the suppliers campervan on your standard license. A non probationary resident or a valid international driver's license is required and must be presented at the time of rental.
BATTERY SYSTEM ON CAMPERVANS
Campervans and Motorhomes are generally fitted with two batteries. One to run the engine and the other to run the living equipment such as the fridge and internal lights and the second
Restricted roads not permitted to travel
Please note the contract will be voided if vehicles are used on the following roads: Jim Jim Falls Rd, Kakadu Hwy past Ubirr, Twin Fall Rd, Tanami Rd, Gibb River Rd, Bungle Bungles Rd, Duncan Hwy, Buntine Hwy, Mitchell and Gardiner Plateaus.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Energi Campers Insurance BRONZE INCLUDED ($0.00)
Bronze Liability Protection (BLP) is the standard liability option. This package is included in the initial quoted and agreed price.
This does not cover:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs;
(e) overhead and under carriage damage.
BLP Liability is $3,500.00 for over 25 year old drivers and $4,000.00 for under 25 year old drivers
An additional Liability of $1,500.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.
Energi Campers Insurance 1 $24.00per/day
Silver Liability Protection (SLP) reduces the liability fee in the case of loss or damage to the Bargain vehicle or third party property
This does not cover:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs;
(e) overhead and under carriage damage.
SLP Liability is $2,000.00 for over 25 year old drivers and $2,500.00 for under 25 year old drivers
An additional Liability of $750.00 applies in the event of damage sustained as a result of the vehicle being used on unsealed roads, or single vehicle accident.
Energi Campers Insurance 2 $36.00per/day
Gold Liability Protection (GLP) is the premium package and includes the following
This includes:
(a) damage to any internal fixture and fittings of the vehicle;
(b) windscreen damage or breakages;
(c) tyres and/or repairs;
(d) any towing or retrieval costs
GLP Liability is $0.00 for over 25 year old drivers and $500.00 for under 25 year old drivers. Darwin depot Address: 99 Mitchell Street
, Darwin
, Northern Territory
, AU
Pick Up and Drop Off Instructions
Pick Up Times: Monday-Friday 8am - 5pm; Saturday and Sunday 9am - 12pm
Please make your own way to the Depot for the collection and/or drop off of your vehicle, at the times agreed upon in your booking confirmation.
A vehicle briefing will take place upon pick up and a de-breif when returning the vehicle (30mins or more each brief). Please allow for these obligations in your travel plans.
Rates include: 250 km per day, additional kilometers are charged at $0.20 per kilometer. Melbourne depot Address: 10 Smolic Crt
, Tullamarine
, Melbourne
, Victoria
, AU
Pick Up and Drop Off Instructions
Pick Up Times: Monday-Friday 8am - 5:00pm; Saturday and Sunday 9am - 3pm (midday)
Please make your own way to the Depot for the collection and/or drop off of your vehicle, at the times agreed upon in your booking confirmation.The depot is in Tullamarine and approximately 10 minutes drive from Melbourne Airport and 25 minute drive from the city centre.
A vehicle briefing will take place upon pick up and a de-breif when returning the vehicle (30mins or more each brief). Please allow for these obligations in your travel plans.
Depot Office Hours
8am-5pm Monday to Friday
8am-3pm Saturday and Sunday
Please Note: the standard office hours differ to the pick up and drop off times
Rates include: 250 km per day, additional kilometers are charged at $0.20 per kilometer. |
