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Around Australia Motorhomes AU

Around Australia Motorhomes is Australia's premier rental company specialising in Motorhomes and Campervans. Travelling by motorhome or campervan is a fantastic way to see Australia.

Here are just a few of the benefits of hiring a motorhome or campervan for your holiday:

Enjoy the convenience of having no set itinerary.
You can unpack your suitcase once at the beginning of your holiday as opposed to unpacking every night in a motel/hotel.
You can stay in Caravan Parks and meet other travellers!
You can stay in National Parks.
You can shop at the supermarket and store all your food in the motorhome.
You can prepare meals and cook in the motorhome.
All motorhomes have a shower & toilet for added convenience (campervans excluded).

Around Australia have a wide variety of vehicles to suit your needs, whether it is for a few days or several months to any destination in Australia.

Around Australia Motorhomes AU Rental Terms

Important Information About Your Rentals

On arrival you will be required to sign a rental agreement with the operators of Around Australia Motorhomes. Here is a summary of their terms and conditions.

Definitions
The following definitions apply for the Terms and Conditions for Around Australia Motorhomes.

  • The supplier means the operator of Around Australia Motorhomes.
  • The client is also referred to as the hirer (s) or renter (s) or customer (s).
PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 40 days prior to vehicle collection. Please ensure there are sufficient funds available at this time. A bond amount is payable upon arrival and is fully refundable upon the return of your vehicle in the appropriate condition, as stipulated in your rental agreement

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

All rental charges payable upon arrival and security bonds must be paid in full on the day of the commencement of the rental. All payments to the supplier must be made in Australian Dollars only. Please note that payment can only be made by cash, Visa, MasterCard or EFTPOS. Personal or business cheques, travellers cheques or bank cheques can only be accepted if received 14 days prior to the commencement of the rental.

The security bond is required which is equivalent to the damage liability and must be lodged on the day of departure by Visa or MasterCard only (no cash or cheque).

It is the customer's responsibility to ensure that their credit card has sufficient funds and/or daily transaction limit.
No vehicle will be released under any circumstances until the rental payment and Security Bond is paid in full.

Cancellation Policy
The initial deposit is non refundable in all circumstances. In addition to forfeiting your deposit, the following charges apply:
A $75.00 minimum cancellation administration fee will apply to all cancellations.
If cancelled between 33 and 11 days prior to pick-up: $500.00
If cancelled between 10 and 4 days prior to pick-up: $500 or 50% of the rental cost (whichever is greater)
If cancelled less than 4 days prior to pick-up or a No Show: No refund available, the full rental charge will apply
If vehicle is returned early: No refund available

Amendment Fee
A $75.00 amendment fee will apply to all changes after a booking has been made.

Notes: An amendment of the dates or vehicle type after a booking has been confirmed by Around Australia Motorhomes may be treated as a cancellation and the appropriate fees (above) will apply.

Rental Charges
All rentals are calculated per calendar day. When calculating the number of days a vehicle is rented, the day of pick up is counted as day one of the rental, regardless of pick up time. The day of the vehicles return is counted as the final day of the rental. When a rental moves from one rate season to the next, the calculation is based on both rates.

TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if a customer has to cancel their booking

Insurance / excess reduction options
You have a choice of Basic Excess, Collision Damage Waiver (CDW) or Maximum Protection Package (MPP). Excess Reduction is additional to all prices quoted.

Motorhomes & Campervans Excess Reduction Options
Package Options: Basic or; Collision Damage Waiver (CDW) or; MPP (Maximum Protection Package).

Insurance
Cover
HITOP
Campervan
MOTORHOMES
(All other models)
Bond/Excess
(25-75 yrs)
Bond/Excess
(21-24 yrs)
 Windscreen & Tyre
Protection
BASIC
PROTECTION:
AU$0 AU$ 0 AU$6,000
Payable by credit card
AU$7,000
Payable by credit card
Not Included
CDW
PROTECTION:
AU$19/day
(max of $1250/rental)
AU$26/day
(max of $1250/rental)
AU$2,000
Payable by credit card
AU$3,000
Payable by credit card
Not Included
MPP
PROTECTION:
AU$25/day
(max of $1800/rental)
AU$45/day
(max of $1800/rental)
AU$450
Payable by credit card
Not available Maximum of 1
windscreen & 2 tyres  
    
No Excess Reduction Option covers overhead damage, under body damage, or water damage.


Basic
Liability in the event of an accident of $6,000.00.

CDW (Collision Damage Waiver)
Reduces liability in the event of an accident to $2,000.00 ($3,000.00 if under 25 yrs).
Maximum premium payable per rental: $1,250.00

MPP (Maximum Protection Package)
Reduces liability in the event of an accident to $450.00
Maximum premium payable per rental: $1,800.00
Includes cover for 1 windscreen & 2 tyres replacement with a nil excess.

The excess applies to each individual accident or incident.
The above Excess Reduction Options apply to drivers aged 21 – 75 years.
MPP is only available for drivers aged 25 years and over.

Security bond
A security bond is required which is equivalent to the damage liability and must be lodged on the day of departure by Visa or MasterCard only (no cash or cheque). The security bond is refundable providing the campervan/Motorhome is returned on time, to the agreed location, with fuel and gas full, in a clean condition, with no damage or items missing and in accordance with your Rental Agreement.

Basic Option: $6,000.00 payable by credit card
CDW Option: $2,000.00 payable by credit card
MPP Option: $ 450.00 payable by credit card

What is not covered by insurance
The following events are not covered by Basic, CDW or MPP Protection Options and are the hirer’s responsibility at all times:
- Damage caused where the terms of the Rental Agreement have been breached.
- Broken, cracked or chipped windscreen (except for MPP Insurance)
- Damage to tyres (except for MPP Insurance)
- Damage caused by intentional, neglectful or wilful acts.
- Damage caused to the vehicle in any way by part or total water submersion or salt water.
- Damage to the vehicles interior.
- Damage to the overhead or underbody of the vehicle including the air-conditioning unit and awning.
- Overhead damage is any damage to the vehicle above the top of the windscreen line.
- Damage and third party damage caused by or arising out of the vehicle’s use on an unsealed surface or restricted roads.
- Damage caused whilst driving under the influence of alcohol or drugs.
- Damage caused while in breach of traffic legislation.
- Damage or loss caused to any personal belongings.
- Damage caused and any recovery costs if the vehicle becomes bogged or stranded caused by driver error.
- Damage caused by any person not listed as a driver on the Rental Agreement.
Around Australia Motorhomes reserves the right to restrict vehicle movements and the availability of CDW and MPP options in certain areas due to adverse road or weather conditions.
The damage liability fee applies to each incident, not per rental.

Damage liability / accident notes
Damage liability fees cover one accident only - in the event of an accident the bond and / or additional payment will be collected again for the balance of the rental days. The loss or theft of personal belongings or damage sustained to the vehicle’s interior fittings or equipment is not covered (except in the case of collision damage). If you are involved in an accident and pay the Damage liability fee, a second insurance bond would need to be lodged for the remainder of the rental. If you have any accident & your vehicle is unable to be driven or continue your rental and we provide you with a replacement vehicle, you will be required to pay additional Damage liability fees & then lodge a separate security bond.

Additional Cost
Government Stamp Duty: Included in the daily rental rate.
GST: Included in the daily rental rate.

Minimum Duration & Kilometres
Minimum rental for all vehicles is 7 days. A 12 day minimum rental period applies during the period of 17 December 2016 – 12 January 2017.
All Rental rates are based on unlimited kilometres.

Branch hours for pick-up and drop-off
Sydney, Melbourne, Brisbane, Adelaide, Cairns, Darwin and Perth.
Monday to Friday 8.30am to 3.00pm
Weekends, Public Holidays by prior arrangement only

One way rentals
One Way Fee applies to all One Way Rentals.

Licence minimum/maximum age
A valid current full Driving Licence, Australia, Country of Origin, or International Licence is acceptable. The minimum age is 25 years. The maximum age is 75 years. Under special circumstances arrangements can be made for drivers aged between 21 and 24, subject to additional charges. Drivers over 75 years may be permitted subject to clearance from our insurer.

Change of drop off destination
Authorisation must be obtained for a change of drop-off destination after your rental has commenced. Around Australia Motorhomes cannot guarantee that any such authorisation will be granted. If authorisation is granted, the hirer will be required to meet the cost of relocating the vehicle to the relevant location.

Rental extension
Authorisation must be obtained if the renter wishes to extend their rental after the rental has commenced.
Around Australia Motorhomes cannot guarantee that any such authorisation will be granted. If authorisation is granted, payment for the extended number of rental days must be made immediately upon the confirmation of the rental extension. Payment can be made direct to your nearest depot or via fax credit card authorisation.

Cleaning fee
A cleaning fee will be charged if the vehicle is not returned in reasonable condition. Charging of such fee will be at the Depot Manager’s discretion. The vehicle must be returned with the toilet and grey water emptied or charges will apply. Smoking is strictly prohibited in all vehicles.

Early returns
There are no refunds for vehicles returned earlier than the agreed term on the Rental Agreement.

Late returns
Fees will be charged for all rentals that are returned late.

Change of vehicle
Around Australia reserves the right to substitute a comparable or superior vehicle at no extra cost in extreme circumstances.
This shall not constitute a breach of contract and does not entitle the renter to any refund whatsoever.

Voluntary downgrade
If the hirer decides to take a lesser vehicle than booked within 17 days of pick up or during the rental then they will not be entitled to any refund.

Road restrictions / destination restrictions
Vehicles may be driven in all states; however, restrictions apply depending on road types and standards. All vehicles can only be driven on recognised (roads shown on maps) sealed roads.
Campervans and motorhomes are restricted to bitumen roads only.
All insurance and refundable money is waived if the above restrictions are breached. Any damage and/or recovery costs are the customer’s responsibility.

Repairs
If your motorhome or campervan requires any repairs or tyre replacement you must advise Around Australia Motorhomes immediately and seek authorisation prior to any repair work proceeding. Around Australia Motorhomes will reimburse you for expenses incurred in rectifying any authorised problems on presentation of the relevant receipts. NB: Defective parts or damaged tyres must be returned to our office for inspection.

The supplier's liability for any delays incurred in the course of damage or defect to the vehicle will be limited to the refund of hire charges for any days lost. The supplier will not accept responsibility any out of pocket expenses in the case of a breakdown or time lost for repairs.

Break-down service
All vehicles are covered by a national 24 hour / 7 days per week emergency roadside breakdown service.

Traffic infringements / toll way infringements
The supplier reserves the right to charge the renter for any speeding, toll way or parking fines that is incurred whilst thevehicle is under their hire. The hirer must advise Around Australia Motorhomes upon return of the vehicle if they are aware of any pending fines.
A $55.00 administration cost for processing each speeding and parking fine will apply.
A $25.00 administration cost for processing each toll way fine will apply, plus the cost of the toll.
Around Australia Motorhomes offers all hirers the option to purchase an Australia wide toll pass for $55.00 (subject to change) which covers unlimited toll usage for the duration of your rental.

Pets / animals
Unfortunately pets are not allowed in our vehicles, with the exception of guide dogs.

Smoking
Smoking is not permitted in our vehicles. Penalties apply.

Relocation rentals
Relocation rentals are subject to availability. Drivers must be aged between 25 to 75 year.
Number of days and kilometre restrictions apply.
CDW Excess Reduction is the only insurance option available.
A security bond of $1,000.00 for Hi Top Campervans and $2,000 for Motorhomes will be banked upon pick up. The Security bond will be refunded at drop off providing all the terms and conditions of the rental contract have been met. Cancellation charges within 7 days of $500 apply.

Additional note
Around Australia Motorhomes reserves the right to refuse any rental at its discretion. For full terms and conditions or rental see the Rental Agreement on this site.

Disclaimer
Rental rates, insurance rates and terms and conditions are subject to change without notice.
Vehicles and illustrations shown may be different to the actual vehicle offered due to modifications and/or upgrades.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Around Australia Motorhomes AU Rental Terms for travel between 01-Jan-2009 and 30-Apr-2017

Important Information About Your Rentals

On arrival you will be required to sign a rental agreement with the operators of Around Australia Motorhomes. Here is a summary of their terms and conditions.

Definitions
The following definitions apply for the Terms and Conditions for Around Australia Motorhomes.

  • The supplier means the operator of Around Australia Motorhomes.
  • The client is also referred to as the hirer (s) or renter (s) or customer (s).
PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation. The balance is payable 40 days prior to vehicle collection. Please ensure there are sufficient funds available at this time. A bond amount is payable upon arrival and is fully refundable upon the return of your vehicle in the appropriate condition, as stipulated in your rental agreement

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

All rental charges payable upon arrival and security bonds must be paid in full on the day of the commencement of the rental. All payments to the supplier must be made in Australian Dollars only. Please note that payment can only be made by cash, Visa, MasterCard or EFTPOS. Personal or business cheques, travellers cheques or bank cheques can only be accepted if received 14 days prior to the commencement of the rental.

The security bond is required which is equivalent to the damage liability and must be lodged on the day of departure by Visa or MasterCard only (no cash or cheque).

It is the customer's responsibility to ensure that their credit card has sufficient funds and/or daily transaction limit.
No vehicle will be released under any circumstances until the rental payment and Security Bond is paid in full.

Cancellation Policy
The initial deposit is non refundable in all circumstances. In addition to forfeiting your deposit, the following charges apply:
A $75.00 minimum cancellation administration fee will apply to all cancellations.
If cancelled between 33 and 11 days prior to pick-up: $500.00
If cancelled between 10 and 4 days prior to pick-up: $500 or 50% of the rental cost (whichever is greater)
If cancelled less than 4 days prior to pick-up or a No Show: No refund available, the full rental charge will apply
If vehicle is returned early: No refund available

Amendment Fee
A $75.00 amendment fee will apply to all changes after a booking has been made.

Notes: An amendment of the dates or vehicle type after a booking has been confirmed by Around Australia Motorhomes may be treated as a cancellation and the appropriate fees (above) will apply.

Rental Charges
All rentals are calculated per calendar day. When calculating the number of days a vehicle is rented, the day of pick up is counted as day one of the rental, regardless of pick up time. The day of the vehicles return is counted as the final day of the rental. When a rental moves from one rate season to the next, the calculation is based on both rates.

TRAVEL INSURANCE
It is strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if a customer has to cancel their booking

Insurance / excess reduction options
You have a choice of Basic Excess, Collision Damage Waiver (CDW) or Maximum Protection Package (MPP). Excess Reduction is additional to all prices quoted.

Motorhomes & Campervans Excess Reduction Options
Package Options: Basic or; Collision Damage Waiver (CDW) or; MPP (Maximum Protection Package).

Insurance
Cover
HITOP
Campervan
MOTORHOMES
(All other models)
Bond/Excess
(25-75 yrs)
Bond/Excess
(21-24 yrs)
 Windscreen & Tyre
Protection
BASIC
PROTECTION:
AU$0 AU$ 0 AU$6,000
Payable by credit card
AU$7,000
Payable by credit card
Not Included
CDW
PROTECTION:
AU$19/day
(max of $1250/rental)
AU$26/day
(max of $1250/rental)
AU$2,000
Payable by credit card
AU$3,000
Payable by credit card
Not Included
MPP
PROTECTION:
AU$25/day
(max of $1800/rental)
AU$45/day
(max of $1800/rental)
AU$450
Payable by credit card
Not available Maximum of 1
windscreen & 2 tyres  
    
No Excess Reduction Option covers overhead damage, under body damage, or water damage.


Basic
Liability in the event of an accident of $6,000.00.

CDW (Collision Damage Waiver)
Reduces liability in the event of an accident to $2,000.00 ($3,000.00 if under 25 yrs).
Maximum premium payable per rental: $1,250.00

MPP (Maximum Protection Package)
Reduces liability in the event of an accident to $450.00
Maximum premium payable per rental: $1,800.00
Includes cover for 1 windscreen & 2 tyres replacement with a nil excess.

The excess applies to each individual accident or incident.
The above Excess Reduction Options apply to drivers aged 21 – 75 years.
MPP is only available for drivers aged 25 years and over.

Security bond
A security bond is required which is equivalent to the damage liability and must be lodged on the day of departure by Visa or MasterCard only (no cash or cheque). The security bond is refundable providing the campervan/Motorhome is returned on time, to the agreed location, with fuel and gas full, in a clean condition, with no damage or items missing and in accordance with your Rental Agreement.

Basic Option: $6,000.00 payable by credit card
CDW Option: $2,000.00 payable by credit card
MPP Option: $ 450.00 payable by credit card

What is not covered by insurance
The following events are not covered by Basic, CDW or MPP Protection Options and are the hirer’s responsibility at all times:
- Damage caused where the terms of the Rental Agreement have been breached.
- Broken, cracked or chipped windscreen (except for MPP Insurance)
- Damage to tyres (except for MPP Insurance)
- Damage caused by intentional, neglectful or wilful acts.
- Damage caused to the vehicle in any way by part or total water submersion or salt water.
- Damage to the vehicles interior.
- Damage to the overhead or underbody of the vehicle including the air-conditioning unit and awning.
- Overhead damage is any damage to the vehicle above the top of the windscreen line.
- Damage and third party damage caused by or arising out of the vehicle’s use on an unsealed surface or restricted roads.
- Damage caused whilst driving under the influence of alcohol or drugs.
- Damage caused while in breach of traffic legislation.
- Damage or loss caused to any personal belongings.
- Damage caused and any recovery costs if the vehicle becomes bogged or stranded caused by driver error.
- Damage caused by any person not listed as a driver on the Rental Agreement.
Around Australia Motorhomes reserves the right to restrict vehicle movements and the availability of CDW and MPP options in certain areas due to adverse road or weather conditions.
The damage liability fee applies to each incident, not per rental.

Damage liability / accident notes
Damage liability fees cover one accident only - in the event of an accident the bond and / or additional payment will be collected again for the balance of the rental days. The loss or theft of personal belongings or damage sustained to the vehicle’s interior fittings or equipment is not covered (except in the case of collision damage). If you are involved in an accident and pay the Damage liability fee, a second insurance bond would need to be lodged for the remainder of the rental. If you have any accident & your vehicle is unable to be driven or continue your rental and we provide you with a replacement vehicle, you will be required to pay additional Damage liability fees & then lodge a separate security bond.

Additional Cost
Government Stamp Duty: Included in the daily rental rate.
GST: Included in the daily rental rate.

Minimum Duration & Kilometres
Minimum rental for all vehicles is 7 days. A 12 day minimum rental period applies during the period of 17 December 2016 – 12 January 2017.
All Rental rates are based on unlimited kilometres.

Branch hours for pick-up and drop-off
Sydney, Melbourne, Brisbane, Adelaide, Cairns, Darwin and Perth.
Monday to Friday 8.30am to 3.00pm
Weekends, Public Holidays by prior arrangement only

One way rentals
One Way Fee applies to all One Way Rentals.

Licence minimum/maximum age
A valid current full Driving Licence, Australia, Country of Origin, or International Licence is acceptable. The minimum age is 25 years. The maximum age is 75 years. Under special circumstances arrangements can be made for drivers aged between 21 and 24, subject to additional charges. Drivers over 75 years may be permitted subject to clearance from our insurer.

Change of drop off destination
Authorisation must be obtained for a change of drop-off destination after your rental has commenced. Around Australia Motorhomes cannot guarantee that any such authorisation will be granted. If authorisation is granted, the hirer will be required to meet the cost of relocating the vehicle to the relevant location.

Rental extension
Authorisation must be obtained if the renter wishes to extend their rental after the rental has commenced.
Around Australia Motorhomes cannot guarantee that any such authorisation will be granted. If authorisation is granted, payment for the extended number of rental days must be made immediately upon the confirmation of the rental extension. Payment can be made direct to your nearest depot or via fax credit card authorisation.

Cleaning fee
A cleaning fee will be charged if the vehicle is not returned in reasonable condition. Charging of such fee will be at the Depot Manager’s discretion. The vehicle must be returned with the toilet and grey water emptied or charges will apply. Smoking is strictly prohibited in all vehicles.

Early returns
There are no refunds for vehicles returned earlier than the agreed term on the Rental Agreement.

Late returns
Fees will be charged for all rentals that are returned late.

Change of vehicle
Around Australia reserves the right to substitute a comparable or superior vehicle at no extra cost in extreme circumstances.
This shall not constitute a breach of contract and does not entitle the renter to any refund whatsoever.

Voluntary downgrade
If the hirer decides to take a lesser vehicle than booked within 17 days of pick up or during the rental then they will not be entitled to any refund.

Road restrictions / destination restrictions
Vehicles may be driven in all states; however, restrictions apply depending on road types and standards. All vehicles can only be driven on recognised (roads shown on maps) sealed roads.
Campervans and motorhomes are restricted to bitumen roads only.
All insurance and refundable money is waived if the above restrictions are breached. Any damage and/or recovery costs are the customer’s responsibility.

Repairs
If your motorhome or campervan requires any repairs or tyre replacement you must advise Around Australia Motorhomes immediately and seek authorisation prior to any repair work proceeding. Around Australia Motorhomes will reimburse you for expenses incurred in rectifying any authorised problems on presentation of the relevant receipts. NB: Defective parts or damaged tyres must be returned to our office for inspection.

The supplier's liability for any delays incurred in the course of damage or defect to the vehicle will be limited to the refund of hire charges for any days lost. The supplier will not accept responsibility any out of pocket expenses in the case of a breakdown or time lost for repairs.

Break-down service
All vehicles are covered by a national 24 hour / 7 days per week emergency roadside breakdown service.

Traffic infringements / toll way infringements
The supplier reserves the right to charge the renter for any speeding, toll way or parking fines that is incurred whilst thevehicle is under their hire. The hirer must advise Around Australia Motorhomes upon return of the vehicle if they are aware of any pending fines.
A $55.00 administration cost for processing each speeding and parking fine will apply.
A $25.00 administration cost for processing each toll way fine will apply, plus the cost of the toll.
Around Australia Motorhomes offers all hirers the option to purchase an Australia wide toll pass for $55.00 (subject to change) which covers unlimited toll usage for the duration of your rental.

Pets / animals
Unfortunately pets are not allowed in our vehicles, with the exception of guide dogs.

Smoking
Smoking is not permitted in our vehicles. Penalties apply.

Relocation rentals
Relocation rentals are subject to availability. Drivers must be aged between 25 to 75 year.
Number of days and kilometre restrictions apply.
CDW Excess Reduction is the only insurance option available.
A security bond of $1,000.00 for Hi Top Campervans and $2,000 for Motorhomes will be banked upon pick up. The Security bond will be refunded at drop off providing all the terms and conditions of the rental contract have been met. Cancellation charges within 7 days of $500 apply.

Additional note
Around Australia Motorhomes reserves the right to refuse any rental at its discretion. For full terms and conditions or rental see the Rental Agreement on this site.

Disclaimer
Rental rates, insurance rates and terms and conditions are subject to change without notice.
Vehicles and illustrations shown may be different to the actual vehicle offered due to modifications and/or upgrades.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Around Australia Motorhomes AU Insurance

Insurance / excess reduction options
You have a choice of Basic Excess, Collision Damage Waiver (CDW) or Maximum Protection Package (MPP). Excess Reduction is additional to all prices quoted.

Motorhomes & Campervans Excess Reduction Options
Package Options: Basic or; Collision Damage Waiver (CDW) or; MPP (Maximum Protection Package).

Insurance
Cover
HITOP
Campervan
MOTORHOMES
(All other models)
Bond/Excess
(25-75 yrs)
Bond/Excess
(21-24 yrs)
 Windscreen & Tyre
Protection
BASIC
PROTECTION:
AU$0 AU$ 0 AU$6,000
Payable by credit card
AU$7,000
Payable by credit card
Not Included
CDW
PROTECTION:
AU$19/day
(max of $1250/rental)
AU$26/day
(max of $1250/rental)
AU$5,000
Payable by credit card
AU$3,000
Payable by credit card
Not Included
MPP
PROTECTION:
AU$25/day
(max of $1800/rental)
AU$45/day
(max of $1800/rental)
AU$450
Payable by credit card
Not available Maximum of 1
windscreen & 2 tyres  
    
No Excess Reduction Option covers overhead damage, under body damage, or water damage.


Basic
Liability in the event of an accident of $6,000.00.

CDW (Collision Damage Waiver)
Reduces liability in the event of an accident to $2,000.00 ($3,000.00 if under 25 yrs).
Maximum premium payable per rental: $1,250.00

MPP (Maximum Protection Package)
Reduces liability in the event of an accident to $450.00
Maximum premium payable per rental: $1,800.00
Includes cover for 1 windscreen & 2 tyres replacement with a nil excess.

The excess applies to each individual accident or incident.
The above Excess Reduction Options apply to drivers aged 21 – 75 years.
MPP is only available for drivers aged 25 years and over.


Security bond
A security bond is required which is equivalent to the damage liability and must be lodged on the day of departure by Visa or MasterCard only (no cash or cheque). The security bond is refundable providing the campervan/Motorhome is returned on time, to the agreed location, with fuel and gas full, in a clean condition, with no damage or items missing and in accordance with your Rental Agreement.

Basic Option: $6,000.00 payable by credit card
CDW Option: $2,000.00 payable by credit card
MPP Option: $ 450.00 payable by credit card

What is not covered by insurance
The following events are not covered by Basic, CDW or MPP Protection Options and are the hirer’s responsibility at all times:
- Damage caused where the terms of the Rental Agreement have been breached.
- Broken, cracked or chipped windscreen (except for MPP Insurance)
- Damage to tyres (except for MPP Insurance)
- Damage caused by intentional, neglectful or wilful acts.
- Damage caused to the vehicle in any way by part or total water submersion or salt water.
- Damage to the vehicles interior.
- Damage to the overhead or underbody of the vehicle including the air-conditioning unit and awning.
- Overhead damage is any damage to the vehicle above the top of the windscreen line.
- Damage and third party damage caused by or arising out of the vehicle’s use on an unsealed surface or restricted roads.
- Damage caused whilst driving under the influence of alcohol or drugs.
- Damage caused while in breach of traffic legislation.
- Damage or loss caused to any personal belongings.
- Damage caused and any recovery costs if the vehicle becomes bogged or stranded caused by driver error.
- Damage caused by any person not listed as a driver on the Rental Agreement.
Around Australia Motorhomes reserves the right to restrict vehicle movements and the availability of CDW and MPP options in certain areas due to adverse road or weather conditions.
The damage liability fee applies to each incident, not per rental.

Damage liability / accident notes
Damage liability fees cover one accident only - in the event of an accident the bond and / or additional payment will be collected again for the balance of the rental days. The loss or theft of personal belongings or damage sustained to the vehicle’s interior fittings or equipment is not covered (except in the case of collision damage). If you are involved in an accident and pay the Damage liability fee, a second insurance bond would need to be lodged for the remainder of the rental. If you have any accident & your vehicle is unable to be driven or continue your rental and we provide you with a replacement vehicle, you will be required to pay additional Damage liability fees & then lodge a separate security bond.