Cheapa Campa Motohome is an Australian family-owned business specialising in the rental of quality leisure vehicles throughout Australia and New Zealand.
The company began operating in 1985 and since then has grown to become one of the largest and leading recreational vehicle operators in the Southern Hemisphere.
This growth has not been to the detriment of Cheapa Campa's renowned personalised service. Staff continue to offer friendly and efficient service to every Cheapa Campa client, and have helped tens of thousands of people enjoy the wonders of travel in Australia.
Cheapa Campa campervans and motorhomes are built in the Brisbane factory and also in partnership with Winnebago and Swagman. The fleet is very modern with constant fleet servicing and updates.
Cheapa Campa AU (domestic) Rental Terms IMPORTANT: Please note that this listing is available to Australian and New Zealand residents only and you will be required to provide identification (passport, drivers license and credit card) upon collection of your vehicle. If you are an international customer, please return to the search page and select your country of residence to see more options.
We reserve the right to collect any outstanding monies from your nominated credit card in the event that your booking is confirmed in error i.e. confirmed as Domestic instead of an International customer.
Important Information About Your Rental
On arrival you will be required to sign a rental agreement with the operators of Cheapa Campa Australia. Here is a summary of their terms and conditions.
Definitions
The following definitions apply for the Terms and Conditions for Cheapa Campa Australia.
· The Supplier means the operator of Cheapa Campa Australia.
· The Client is also referred to as the hirer (s) or renter (s).
STANDARD TERMS AND CONDITIONS
• Rental days are calculated per calendar day.
• Rates are in Australian dollars and include 10% Goods and Services Tax.
• Rates exclude one way fees and all Liability Reduction Options and Extras.
• Please note that the flex rate resets after 35 days. See below for more details.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations.
• Rates are subject to change without notice.
The Value Pack includes: (is an optional extra)
VIP Cover, Unlimited Kilometres, 10% GST, 3% Administration Fee/Taxes, Linen and Bedding Kits, Kitchen Kit, Extra Driver Fees, Initial set of Toilet Chemicals, LP Gas Refill Fee, Cheapa Campa Welcome Pack, Pre-hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Value Pack does not include the One Way Rental Fee, the Broome Surcharge and 4WD Additional Cover.
Booking Amendments:
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
PLEASE NOTE: If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Cheapa Campa Reservations who will
advise of the additional costs. Rental extension is subject to feet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Cheapa Branch immediately on confirmation of the rental extension.
Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the frst day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.
Branch hours:
All Branches Closed Christmas Day, New years Day, Good Friday, Anzac Day (25th April) and Australia Day Observed Public holiday (28 January).
All rentals picking up or dropping off on Boxing Day (26 December 2013) will incur an additional $100 surcharge
Adelaide, Brisbane, Melbourne, Perth, Sydney:
• 1 September 2013 – 30 April 2014 8am to 4.30pm seven days a week
• 1 May 2013 – 31 August 2013 8am to 4pm CLOSED Sundays
Alice Springs, Cairns:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 30 April 2014 8am to 4pm CLOSED Sundays
Broome, Darwin:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 19 December 2013 8am to 4pm CLOSED Sundays
• 20 December 2013 – 28 February 2014 Branches CLOSED
• 1 March 2014 – 30 April 2014 8am to 4pm CLOSED Sundays
Kilometres:
Rates include unlimited kilometres.
Transfers:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Cheapa Campa depot are not included in
the rental price. It is the renter’s responsibility to get to and from the branch.
Payment at Branches:
For security reasons, the supplier will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash
payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.
Administration Fees / Taxes (Included in the Value Pack)
Our rates include 10% GST. A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fuctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration:
The minimum rental for all vehicles is five days. A 10 day minimum rental period applies during the period of 15 December 2013 to 5 January 2014. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from Cairns, Brisbane, Sydney, Melbourne and Adelaide Branches.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of $350 is charged for one way rentals collecting or dropping off in Broome, Darwin, Alice Springs. All other one ways will be charged a fee of $260. The one way fee is waived for rentals over 21-days.
|
ADL |
|
|
|
|
|
|
|
|
|
7 |
ASP |
|
|
|
|
|
|
|
|
7 |
14 |
BNE |
|
|
|
|
|
|
|
21 |
21 |
21 |
BME |
|
|
|
|
|
|
14 |
14 |
7 |
21 |
CNS |
|
|
|
|
|
14 |
7 |
14 |
14 |
14 |
DRW |
|
|
|
|
7 |
7 |
7 |
21 |
14 |
14 |
MEL |
|
|
|
14 |
21 |
21 |
14 |
21 |
21 |
14 |
PER |
|
|
7 |
14 |
7 |
21 |
14 |
21 |
7 |
21 |
SYD |
Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certifcate stating that the customer is ft to drive for the duration of the hire is required upon vehicle collection.
Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Cheapa Campa Welcome Pack:
Each vehicle is supplied with a complimentary Cheapa Campa Value Pack for the frst night that includes some essential condiments.
General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).
Kitchen Equipment:
Each vehicle is supplied with complimentary kitchen equipment (such as plates, bowls, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel).
L.P. Gas Refll Service Fee (Included in the Value Pack)
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Cheapa hitop/Cheapa 2 Berth ST/Cheapa 4wd Camper/Cheapa Outback Camper
$35 – Cheapa 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Cheapa Campa at the completion of the rental. The fee applies for each part of a multiple rental.
Additional Products:
• Linen and Bedding Kits (Included in the Value Pack) - $35 per person per rental. Includes 1 x towel, pillow, pillowcase, sleeping bag/doona, bed sheet.
• Extra Driver Fee (Included in the Value Pack) - $3 per day, per driver, per rental.
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Satellite Phone - $20 per day plus call charges
• Heater/Fan - $15 per rental
• Toilet Chemicals - $2.50 each
• Baby Seats (Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be ftted to the Motorhome Range. Cost is $30 per rental.
Baby seats cannot be ftted to the hitop, 2 Berth S/T Camper or 4WD Camper.
• Booster Seats (Included in the Value Pack) - Booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is $30 each per rental. Booster seats cannot be ftted to the hitop, 2 Berth S/T Camper or 4WD Camper.
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Cheapa Campa Policy on Child Restraints
The safety of our customers is of the utmost importance to Cheapa Campa. Therefore we have developed a best practice approach to Child Restraints. We aim for the best safety (not just recommended levels) for our clients’ children.
Clients can rent Child Restraints (must be pre-booked) from Cheapa Campa for $30 per rental. It is the client’s responsibility to fit them to the vehicle (our branch staff are legally unable to fit them or advise on how they should be fitted) and we recommend the following guidelines below:
Baby Capsules (Not Permitted)
Baby Capsules are not allowed to be fitted to any Cheapa Campa vehicle.
Baby Capsules are required for infants as follows:
- 0 to 9 kg weight; or
- 0 to 6 months of age (on average); or
- up to 70 cm in length.
Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.
Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
- up to 140cm in length.
No child restraints are required for children over min. 140 cm, OR over min. 26 kg OR 8 years of age (on average)
All Child Restraints are front facing and are to be fitted in the rear of Cheapa Campa vehicles.
The above details are our minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, we do not guarantee the accuracy or completeness of the document. Nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
Cheapa Campa shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
|
Capacity |
4 adults |
6 adults |
2 adults and 1 child |
2 adults |
2 adults |
|
Vehicle |
Cheapa 4 Berth & Cheapa Outback |
Cheapa 6 Berth |
Cheapa Hitop* |
Cheapa 2 Berth |
Cheapa 4WD |
|
Child Restraint Options |
2 Baby Seats or 2 Booster Seats or 1 Baby Seat and 1 Booster Seat |
2 Baby Seats or 2 Booster Seats or 1 Baby Seat and 1 Booster Seat |
No child restraint permitted |
No child restraint permitted |
No child restraint permitted |
*Hitop: A child travelling in the Hitop must be a minimum of 8 years old and must use the 3 point seatbelt when travelling. Only 1 child is allowed to travel in the Hitop at one time. The upper bed of the Hitop has a maximum weight capacity of 50kgs and it is not recommended that any person above this weight use this bed.
PLEASE NOTE: All child restraints used in Australia must comply with current Australian standards. Most overseas child restraints do not comply with these standards and cannot legally be used in Australia - this includes but is not limited to restraints from countries such as the UK and USA.
Multiple Rentals:
Consecutive Cheapa Campa Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable.
Only the Cheapa 4wd Camper, and Cheapa 4WD Outback Camper are available to be rented to and from the Broome branch.
Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to
recognised campgrounds.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of the supplier: Any islands (including Tasmania, excluding Fraser Island and Moreton Island), Simpson Desert, Cape york (North of Daintree River), Oodnadatta Track, Mereenie Loop, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.
Please call our feet department within 24-48 hours of travel to the restricted area to request permission.
Vehicles are NOT permitted to travel on Fraser Island, Moreton Island, the Canning Stock Route, The Lost City in Litchfeld Park, Old Gunbarrel highway, the Old Telegraph Road section of the road to Cape york, Boggy hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.
Vehicles are NOT permitted to travel to Cape york between the months of December to May. At all other times permission is required.
Cheapa Campa reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they frst must obtain authorisation from the Cheapa Campa head Offce. Subject to the change being approved, a minimum additional charge of $700 will apply.
Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Cheapa Campa will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees:
Cheapa reserves the right to charge the renter for any speeding, toll way or parking fnes not reported on return of the vehicle.
In addition to these costs, Cheapa reserves the right to charge for associated administration costs for processing the fnes (irrespective of excess). An administration fee of $75 per fne will be applicable.
Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notifcation and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important:
We reserve the right to refuse any rental at our discretion.
Animals:
Service dogs are permitted to travel in our vehicles with prior permission from the supplier. No other animals are permitted in our vehicles.
Smoking:
Smoking is not allowed in our vehicles.
Cancellation Fees:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 25+ days prior to pick up. No Fee
If cancelled 10 to 24 days prior to pick up - 20% of Net Rental (minimum $250)
If cancelled less than 10 - 4 days prior to pick up - 50% of Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
PLEASE NOT: There is no refund for late pick up or early return of vehicle.
Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period.
Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Hitop and 2 Berth ST:
Standard Liability
Included in daily rate
Bond Amount payable upon arrival = $2700
Liability = $2700
Liability Reduction Option (VIP cover) (in AUD)
(Included in the Value Pack)
Bond amount payable upon arrival = $250
Liability = $0*
*Excludes windscreen and tyre damage. Includes demurrage cover.
4, 6 Berth and 4wd Camper and Cheapa Outback Camper
Standard Liability (in AUD)
Included in daily rate
Bond Amount payable upon arrival = $5000
Liability = $5000
Liability Reduction Option (VIP cover) (in AUD)
(Included in the Value Pack)
Bond amount payable upon arrival = $250
Liability = $0*
*Excludes windscreen and tyre damage. Includes demurrage cover.
4WD Additional Cover:
This additional cover for $AU199 is available when the Value Pack have been purchased. Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan
• Unlimited tyre and windscreen cover
• Damage to the awning
• Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted
*This protection does not cover single vehicle rollover.
Bond:
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability the bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (suffcient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. however, if the terms of the Rental Contract are breached and the Bond is insuffcient to cover the damage then any extra cost will be charged.
Bond Roll Overs are permitted for Cheapa Campa multi hires only within the same country when the bond is banked.
(Please Note: Bond refunds can take up to 15 working days)
Full Responsibility:
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffc.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions:
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Cheapa Campa AU (domestic) Rental Terms for travel between 01-Apr-2013 and 31-Mar-2014 IMPORTANT: Please note that this listing is available to Australian and New Zealand residents only and you will be required to provide identification (passport, drivers license and credit card) upon collection of your vehicle. If you are an international customer, please return to the search page and select your country of residence to see more options.
We reserve the right to collect any outstanding monies from your nominated credit card in the event that your booking is confirmed in error i.e. confirmed as Domestic instead of an International customer.
Important Information About Your Rental
On arrival you will be required to sign a rental agreement with the operators of Cheapa Campa Australia. Here is a summary of their terms and conditions.
Definitions
The following definitions apply for the Terms and Conditions for Cheapa Campa Australia.
· The Supplier means the operator of Cheapa Campa Australia.
· The Client is also referred to as the hirer (s) or renter (s).
STANDARD TERMS AND CONDITIONS
• Rental days are calculated per calendar day.
• Rates are in Australian dollars and include 10% Goods and Services Tax.
• Rates exclude one way fees and all Liability Reduction Options and Extras.
• Please note that the flex rate resets after 35 days. See below for more details.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations.
• Rates are subject to change without notice.
The Value Pack includes: (is an optional extra)
VIP Cover, Unlimited Kilometres, 10% GST, 3% Administration Fee/Taxes, Linen and Bedding Kits, Kitchen Kit, Extra Driver Fees, Initial set of Toilet Chemicals, LP Gas Refill Fee, Cheapa Campa Welcome Pack, Pre-hire Cleaning Fees, Vehicle Consultation Fee, 24hr Roadside Assistance, Camp Chairs and Table, Maps and Camp Ground Guides and Baby or Booster Seats (on request).
The Value Pack does not include the One Way Rental Fee, the Broome Surcharge and 4WD Additional Cover.
Booking Amendments:
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
PLEASE NOTE: If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
Rental Extension:
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Cheapa Campa Reservations who will
advise of the additional costs. Rental extension is subject to feet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Cheapa Branch immediately on confirmation of the rental extension.
Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the frst day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.
Branch hours:
All Branches Closed Christmas Day, New years Day, Good Friday, Anzac Day (25th April) and Australia Day Observed Public holiday (28 January).
All rentals picking up or dropping off on Boxing Day (26 December 2013) will incur an additional $100 surcharge
Adelaide, Brisbane, Melbourne, Perth, Sydney:
• 1 September 2013 – 30 April 2014 8am to 4.30pm seven days a week
• 1 May 2013 – 31 August 2013 8am to 4pm CLOSED Sundays
Alice Springs, Cairns:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 30 April 2014 8am to 4pm CLOSED Sundays
Broome, Darwin:
• 1 May 2013 – 31 October 2013 8am to 4.30pm seven days a week
• 1 November 2013 – 19 December 2013 8am to 4pm CLOSED Sundays
• 20 December 2013 – 28 February 2014 Branches CLOSED
• 1 March 2014 – 30 April 2014 8am to 4pm CLOSED Sundays
Kilometres:
Rates include unlimited kilometres.
Transfers:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Cheapa Campa depot are not included in
the rental price. It is the renter’s responsibility to get to and from the branch.
Payment at Branches:
For security reasons, the supplier will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash
payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card.
Administration Fees / Taxes (Included in the Value Pack)
Our rates include 10% GST. A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Credit Cards:
We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fuctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration:
The minimum rental for all vehicles is five days. A 10 day minimum rental period applies during the period of 15 December 2013 to 5 January 2014. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies from Cairns, Brisbane, Sydney, Melbourne and Adelaide Branches.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one way rental fee of $350 is charged for one way rentals collecting or dropping off in Broome, Darwin, Alice Springs. All other one ways will be charged a fee of $260. The one way fee is waived for rentals over 21-days.
|
ADL |
|
|
|
|
|
|
|
|
|
7 |
ASP |
|
|
|
|
|
|
|
|
7 |
14 |
BNE |
|
|
|
|
|
|
|
21 |
21 |
21 |
BME |
|
|
|
|
|
|
14 |
14 |
7 |
21 |
CNS |
|
|
|
|
|
14 |
7 |
14 |
14 |
14 |
DRW |
|
|
|
|
7 |
7 |
7 |
21 |
14 |
14 |
MEL |
|
|
|
14 |
21 |
21 |
14 |
21 |
21 |
14 |
PER |
|
|
7 |
14 |
7 |
21 |
14 |
21 |
7 |
21 |
SYD |
Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certifcate stating that the customer is ft to drive for the duration of the hire is required upon vehicle collection.
Maps and Campground Guides:
Each vehicle is supplied with a complimentary Road Atlas and campground guides.
Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Cheapa Campa Welcome Pack:
Each vehicle is supplied with a complimentary Cheapa Campa Value Pack for the frst night that includes some essential condiments.
General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).
Kitchen Equipment:
Each vehicle is supplied with complimentary kitchen equipment (such as plates, bowls, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel).
L.P. Gas Refll Service Fee (Included in the Value Pack)
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Cheapa hitop/Cheapa 2 Berth ST/Cheapa 4wd Camper/Cheapa Outback Camper
$35 – Cheapa 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Cheapa Campa at the completion of the rental. The fee applies for each part of a multiple rental.
Additional Products:
• Linen and Bedding Kits (Included in the Value Pack) - $35 per person per rental. Includes 1 x towel, pillow, pillowcase, sleeping bag/doona, bed sheet.
• Extra Driver Fee (Included in the Value Pack) - $3 per day, per driver, per rental.
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Satellite Phone - $20 per day plus call charges
• Heater/Fan - $15 per rental
• Toilet Chemicals - $2.50 each
• Baby Seats (Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be ftted to the Motorhome Range. Cost is $30 per rental.
Baby seats cannot be ftted to the hitop, 2 Berth S/T Camper or 4WD Camper.
• Booster Seats (Included in the Value Pack) - Booster seat (must be pre-booked) suitable for a child between 3 and 8 years of age can be supplied for the Motorhome Range. Cost is $30 each per rental. Booster seats cannot be ftted to the hitop, 2 Berth S/T Camper or 4WD Camper.
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Cheapa Campa Policy on Child Restraints
The safety of our customers is of the utmost importance to Cheapa Campa. Therefore we have developed a best practice approach to Child Restraints. We aim for the best safety (not just recommended levels) for our clients’ children.
Clients can rent Child Restraints (must be pre-booked) from Cheapa Campa for $30 per rental. It is the client’s responsibility to fit them to the vehicle (our branch staff are legally unable to fit them or advise on how they should be fitted) and we recommend the following guidelines below:
Baby Capsules (Not Permitted)
Baby Capsules are not allowed to be fitted to any Cheapa Campa vehicle.
Baby Capsules are required for infants as follows:
- 0 to 9 kg weight; or
- 0 to 6 months of age (on average); or
- up to 70 cm in length.
Baby Seats
Baby Seats are required for young children as follows:
- 9 to 18 kg weight; or
- 6 months to 4 years of age (on average); or
- above 70cm in length.
Booster Seats
Booster Seats are required for young children as follows:
- 14 to 26 kg weight; or
- 4 to 7 years of age (on average).
- up to 140cm in length.
No child restraints are required for children over min. 140 cm, OR over min. 26 kg OR 8 years of age (on average)
All Child Restraints are front facing and are to be fitted in the rear of Cheapa Campa vehicles.
The above details are our minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device.
While all reasonable care has been taken has been taken in preparing this document, we do not guarantee the accuracy or completeness of the document. Nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites.
Cheapa Campa shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
|
Capacity |
4 adults |
6 adults |
2 adults and 1 child |
2 adults |
2 adults |
|
Vehicle |
Cheapa 4 Berth & Cheapa Outback |
Cheapa 6 Berth |
Cheapa Hitop* |
Cheapa 2 Berth |
Cheapa 4WD |
|
Child Restraint Options |
2 Baby Seats or 2 Booster Seats or 1 Baby Seat and 1 Booster Seat |
2 Baby Seats or 2 Booster Seats or 1 Baby Seat and 1 Booster Seat |
No child restraint permitted |
No child restraint permitted |
No child restraint permitted |
*Hitop: A child travelling in the Hitop must be a minimum of 8 years old and must use the 3 point seatbelt when travelling. Only 1 child is allowed to travel in the Hitop at one time. The upper bed of the Hitop has a maximum weight capacity of 50kgs and it is not recommended that any person above this weight use this bed.
PLEASE NOTE: All child restraints used in Australia must comply with current Australian standards. Most overseas child restraints do not comply with these standards and cannot legally be used in Australia - this includes but is not limited to restraints from countries such as the UK and USA.
Multiple Rentals:
Consecutive Cheapa Campa Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable.
Only the Cheapa 4wd Camper, and Cheapa 4WD Outback Camper are available to be rented to and from the Broome branch.
Travel Restrictions:
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or well maintained access roads less than 12 kilometres long to
recognised campgrounds.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the express written permission of the supplier: Any islands (including Tasmania, excluding Fraser Island and Moreton Island), Simpson Desert, Cape york (North of Daintree River), Oodnadatta Track, Mereenie Loop, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.
Please call our feet department within 24-48 hours of travel to the restricted area to request permission.
Vehicles are NOT permitted to travel on Fraser Island, Moreton Island, the Canning Stock Route, The Lost City in Litchfeld Park, Old Gunbarrel highway, the Old Telegraph Road section of the road to Cape york, Boggy hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.
Vehicles are NOT permitted to travel to Cape york between the months of December to May. At all other times permission is required.
Cheapa Campa reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they frst must obtain authorisation from the Cheapa Campa head Offce. Subject to the change being approved, a minimum additional charge of $700 will apply.
Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Cheapa Campa will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees:
Cheapa reserves the right to charge the renter for any speeding, toll way or parking fnes not reported on return of the vehicle.
In addition to these costs, Cheapa reserves the right to charge for associated administration costs for processing the fnes (irrespective of excess). An administration fee of $75 per fne will be applicable.
Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notifcation and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important:
We reserve the right to refuse any rental at our discretion.
Animals:
Service dogs are permitted to travel in our vehicles with prior permission from the supplier. No other animals are permitted in our vehicles.
Smoking:
Smoking is not allowed in our vehicles.
Cancellation Fees:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 25+ days prior to pick up. No Fee
If cancelled 10 to 24 days prior to pick up - 20% of Net Rental (minimum $250)
If cancelled less than 10 - 4 days prior to pick up - 50% of Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
PLEASE NOT: There is no refund for late pick up or early return of vehicle.
Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period.
Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Hitop and 2 Berth ST:
Standard Liability
Included in daily rate
Bond Amount payable upon arrival = $2700
Liability = $2700
Liability Reduction Option (VIP cover) (in AUD)
(Included in the Value Pack)
Bond amount payable upon arrival = $250
Liability = $0*
*Excludes windscreen and tyre damage. Includes demurrage cover.
4, 6 Berth and 4wd Camper and Cheapa Outback Camper
Standard Liability (in AUD)
Included in daily rate
Bond Amount payable upon arrival = $5000
Liability = $5000
Liability Reduction Option (VIP cover) (in AUD)
(Included in the Value Pack)
Bond amount payable upon arrival = $250
Liability = $0*
*Excludes windscreen and tyre damage. Includes demurrage cover.
4WD Additional Cover:
This additional cover for $AU199 is available when the Value Pack have been purchased. Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan
• Unlimited tyre and windscreen cover
• Damage to the awning
• Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted
*This protection does not cover single vehicle rollover.
Bond:
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability the bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (suffcient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle. The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. however, if the terms of the Rental Contract are breached and the Bond is insuffcient to cover the damage then any extra cost will be charged.
Bond Roll Overs are permitted for Cheapa Campa multi hires only within the same country when the bond is banked.
(Please Note: Bond refunds can take up to 15 working days)
Full Responsibility:
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffc.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions:
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Cheapa Campa AU (domestic) Insurance PROTECTION PACKAGE
Personal Injury:
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period. Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
Hitop and 2 Berth ST
|
|
Bond |
Liability |
|
Standard Liability (Included) |
$2700 |
$2700 |
|
Liability Reduction Option |
$250 |
$0* |
4, 6 Berth and 4wd Camper and Cheapa Outback Camper
|
|
Bond |
Liability |
|
Standard Liability (Included) |
$5000 |
$5000 |
|
Liability Reduction Option |
$250 |
$0* |
*Excludes windscreen and tyre damage. Includes demurrage cover.
**The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental.
Bond:
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability the bond will be debited to the credit card account immediately. An administration fee equal to the merchant surcharge applies. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (sufï¬cient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufï¬cient to cover the damage then any extra cost will be charged.
Full Responsibility:
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular trafï¬c.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
4WD Additional Cover:
This additional cover for $AU199 is available when the Cheapa Pack have been purchased. Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan
• Unlimited tyre and windscreen cover
• Damage to the awning
• Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted
*This protection does not cover single vehicle rollover. |
