hippie camper au - australia campervan hire companies

Hippie Camper believes that budget travel doesn’t mean compromising on quality. That’s why our campers are not only the best looking vehicles on the road, but are also jam-packed with all the things travellers need to have an awesome roadtrip holiday Down Under.

Hippie Camper is proudly owned and operated by Apollo Motorhome Holidays - the largest family-owned RV operator in the world – and is available from 5 convenient branches across Australia and 2 branches in New Zealand.

Why choose Hippie for 2016/2017?
•  Convenient branch locations
•  Available to drivers from 18 years of age
•  24 hour roadside assistance, always!
•  Unlimited kilometres
•  One-way rentals available
•  Generous long term discounts
•  Features that make a difference – like an air conditioned drivers cabin, built-in refrigerator and safe
•  Kitchen equipment included
•  Protection Cover that is easy to understand
•  Competitive dynamic rates, and the ability to combine rentals in Australia, New Zealand and the USA for even greater discounts
•  Pick up and drop off anytime – no restrictions
•  Awesome personal service from a dedicated team, including representatives based in the UK and Central Europe.

Hippie Camper AU Rental Terms

Important Information About Your Rentals
On arrival, you will be required to sign a rental agreement with the operators of Hippie Camper. Here is a summary of their terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Hippie Camper.

    The Supplier means the operator of Hippie Camper.
    The Client is also referred to as the hirer (s) or renter (s).

Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates are in Australian dollars. Rates exclude one-way fees, Location Surcharges, all Liability Reduction Options and Extras.
Please specify the correct number of guests on all bookings.

Payment Terms
* A non-refundable deposit will be collected upon confirmation
* Balance payable 28 days before travel. Balance is payable upon confirmation if travelling within 28 days.
* Bond is payable upon arrival - this amount will be deducted from your nominated credit card and is refundable at the supplier's discretion, upon the return of the vehicle. See Terms and Conditions for full details.
NOTE: Supplier only accepts Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional non-refundable 2% surcharge on any transaction. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial Institution.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 93+ days prior to pick up. No Fee
If cancelled 92 to 24 days prior to pick up - 10% of Total Rental (minimum $250)
If cancelled 23 to 10 days prior to pick up - 20% of Total Rental (minimum $250)
If cancelled less than 9 to 4 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 3 days prior to pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick-up or early return of the vehicle.

Booking Amendments
If you wish to make any changes to your booking (including a voluntary downgrade) the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule.  The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.

Booking Amendment Fee
The first change is at no charge. The first charge may involve several aspects of the reservation. The second and subsequent changes are at AU$25 per aspect, per change.

Rental Extension
If the guest wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking.  If you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.

Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

Rates Include:
- Unlimited kilometres
- 10% GST
-  Kitchen Kit
-  Hippie Camper Welcome Pack
-  Pre-hire Cleaning Fees
-  Personal Check Out and Check In Service
-  Vehicle Consultation Fee
-  24hr Roadside Assistance
-  Campground Guides

Value Pack
- The maximum amount payable per rental segment for a Value Pack is 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes Liability Reduction Option, 3% Administration Fees/Taxes, Pre-purchased Gas Bottle, Personal Kits, Extra Driver Fees, Camp Chairs and Table and Camp Ground Guides.
                
Rental Charges
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations
Hippie Camper has branches in Brisbane, Cairns, Melbourne, Perth and Sydney.
Vehicles picked up from Brisbane, Cairns, Melbourne and Sydney are not permitted to drop off in Perth and vehicles picked up in Perth are not permitted to drop off at Brisbane, Cairns, Melbourne and Sydney.

Branch Hours
All branches are closed Christmas Day, New Years Day, Good Friday and Australia Day Public Holiday (26 January 2018).
All rentals picking up or dropping off on the following days will incur an additional $100 surcharge:     
• Easter Monday (17 April 2017).
• Anzac Day (25 April 2017).
• Labour Day Brisbane, Cairns only (01 May 2017).
• Queens Birthday except for Brisbane, Cairns, Perth (12 June 2017).
• Labour Day Sydney only (02 October 2017).
• Queens Birthday Brisbane, Cairns and Perth only (02 October 2017).
• Boxing Day (26 December 2017).
• Day After New Year's Day (2nd January 2018).
• Labour Day Perth only (05 March 2018).
• Labour Day Melbourne only (12 March 2018).
*Dates are correct at time of release. Dates subject to change.

Brisbane, Melbourne, Perth, Sydney branch hours:
- 1 April 2017 – 30 April 2017 8am to 4.30pm seven days a week.
- 1 May 2017 – 31 August 2017 8am to 4.30pm CLOSED Sundays.
- 1 September 2017 – 31 March 2018 8am to 4.30pm seven days a week.

Cairns branch hours:
- 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays.
- 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week.
- 1 November 2017 – 31 March 2018 8am to 4.30pm CLOSED Sundays.

Kilometres
Rates include unlimited kilometres.             

Transfer
Vehicles must be collected and returned to the supplier's branches (not airports). Transfers to and from the Hippie Camper branch are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Payment at Branches
For security reasons, Hippie Camper will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.
                              
Administration Fees / Taxes  (Included in the Value Pack)
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.

Rental Duration
The minimum rental for all vehicles is seven days.
A 10 day minimum rental period applies during the period of 15 December 2017 to 5 January 2018. 
Please note: Minimum rentals are subject to change during other peak periods. 

One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below.  A one-way rental fee of $150 is charged for each rental segment less than 21 days.

Driver’s Licence and Minimum Age
A current motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at the time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years.
Drivers must be 18 years of age or over with a full drivers licence or hold an Australian Green P licence.

Campground Guides
Each vehicle is supplied with complimentary campground guides.

Vehicle Consultation
On pick up of the vehicle, our staff will provide a complimentary vehicle consultation.  This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Hippie Welcome Pack
Each vehicle is supplied with a complimentary Hippie Camper Welcome Pack for the first night that includes some essential items.

Kitchen Kit
Each vehicle is supplied with complimentary kitchen kit. the kitchen kit includes cooking equipment, eating utensils and tea towel.

Pre-purchase Gas Bottle (Included in the Value Pack)
The gas canister/bottle is supplied full.  A service fee of $25 is payable on pick up of the vehicle.

Additional Products
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Heater/Fan - $15 per rental
• Personal Kits (Included in the Value Pack) - $20 per person, per rental (includes 1 x towel, pillow, pillowcase, doona, bed sheet)     
• Extra Driver Fee (Included in the Value Pack) - $3 per day, per driver
• Satellite Phone - $20 per day plus call charges
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.

Additional packages may be offered on pick up.

Baby / Booster Seats
Cannot be fitted in the Hippie Range of Vehicles.

Hippie Policy on Child Restraints
Child Restraints - Guidelines for the safe travel of children

Age Restrictions

Multiple Rentals
Consecutive Hippie Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in Australia,New Zealand and the United States of America on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period.  If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one-way fee and minimum rental period conditions. This discount does not apply to completed bookings.

Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well-maintained access roads less than 12 kilometres long to recognised campgrounds.
The Hippie Camper is allowed to travel North of the Daintree River as long as permission is obtained from Hippie Camper prior to travel.
The Hippie Camper is not allowed to travel in Tasmania,  Moreton Island, Fraser Island or Northern Territory. Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Hippie Camper Reservations. Subject to the change being approved, an additional minimum charge of AU$500 will apply.

Repairs
Although we run late model vehicles, it may happen that small repairs are required.  Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter.  For amounts over $100, Hippie Camper will need to be informed in advance.  All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Infringements and Administration Fees 
Hippie Camper reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of liability).  An administration fee of $75 per fine will be applicable.

Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, the supplier reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked they will not be entitled to any refund.

Limit of Liability
In the event of no alternative vehicle being available to the renter, the supplier's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important
The supplier reserves the right to refuse any rental at its discretion.

Animals
Service dogs are permitted to travel in the vehicles with prior permission from Hippie. No other animals are permitted in the supplier's vehicles.

Smoking 
Smoking is not allowed in the supplier's vehicles.

PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However, the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability, an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

The below Reduction Options do not include windscreen and tyre damage (renter is responsible for windscreen and tyre damage at all times).
 

*The minimum amount payable for each reduction option per rental segment will be based on the minimum rental period applicable for your rental.

Bond
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability, the bond will be debited to the credit card account immediately. When the bond is debited a non-refundable credit card administration fee will apply to 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Reduction Option the Bond is payable to Hippie Camper by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $100. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with.  If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability.  However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra costs will be charged. Refunds by credit card including bond refunds can take up to 21 working days depending on the renter’s Financial Institution.
Bond Roll Overs are permitted for multi hires only within the same brand and same country when the bond is banked.

Full Responsibility
At all times the renter is responsible for:
•  Damage caused where the terms of Rental Contract have been breached.
•  Damage caused by negligence.
•  Damage caused to the Vehicle in any way by part or total water submersion or salt water.
•  Damage caused due to a single vehicle roll over.
•  Damage caused to tyres and Windscreen.
•  Damage caused due to use of incorrect or contaminated fuel.
•  Damage caused to the Vehicle by the renter’s wilful conduct.
•  Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
•  Damage or loss caused to any personal belongings.
•  Damage to the awning, overhead or underbody of the Vehicle.

Rates/Terms/Conditions
Are subject to change without notice.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

Hippie Camper AU Rental Terms for travel between 01-Apr-2018 and 31-Mar-2019

Important Information About Your Rentals
On arrival, you will be required to sign a rental agreement with the operators of Hippie Camper. Here is a summary of their terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Hippie Camper.

    The Supplier means the operator of Hippie Camper.
    The Client is also referred to as the hirer (s) or renter (s).

Summary of Rental Conditions
This document contains a brief summary of our rental conditions. The full details of our rental contract do apply. Rates are in Australian dollars. Rates exclude one-way fees, Location Surcharges, all Liability Reduction Options and Extras.
Please specify the correct number of guests on all bookings.

Payment Terms
* A non-refundable deposit will be collected upon confirmation
* Balance payable 28 days before travel. Balance is payable upon confirmation if travelling within 28 days.
* Bond is payable upon arrival - this amount will be deducted from your nominated credit card and is refundable at the supplier's discretion, upon the return of the vehicle. See Terms and Conditions for full details.
NOTE: Supplier only accepts Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional non-refundable 2% surcharge on any transaction. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction.

Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial Institution.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 93+ days prior to pick up. No Fee
If cancelled 92 to 24 days prior to pick up - 10% of Total Rental (minimum $250)
If cancelled 23 to 10 days prior to pick up - 20% of Total Rental (minimum $250)
If cancelled less than 9 to 4 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 3 days prior to pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick-up or early return of the vehicle.

Booking Amendments
If you wish to make any changes to your booking (including a voluntary downgrade) the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule.  The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.

Booking Amendment Fee
The first change is at no charge. The first charge may involve several aspects of the reservation. The second and subsequent changes are at AU$25 per aspect, per change.

Rental Extension
If the guest wishes to extend the rental whilst on hire, they must first obtain authorisation from Hippie Camper Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Hippie Camper Branch immediately on confirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking.  If you extend by 3 days or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.

Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

Rates Include:
- Unlimited kilometres
- 10% GST
-  Kitchen Kit
-  Personal Kits
-  Personal Check Out and Check In Service
-  Vehicle Consultation Fee
-  24hr Roadside Assistance
-  Campground Guides

Value Pack
- The maximum amount payable per rental segment for a Value Pack is 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes Liability Reduction Option, 3% Administration Fees/Taxes, Pre-purchased Gas Bottle, Personal Kits, Extra Driver Fees, Camp Chairs and Table and Camp Ground Guides.
                
Rental Charges
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations
Hippie Camper has branches in Brisbane, Cairns, Melbourne, Perth and Sydney.
Vehicles picked up from Brisbane, Cairns, Melbourne and Sydney are not permitted to drop off in Perth and vehicles picked up in Perth are not permitted to drop off at Brisbane, Cairns, Melbourne and Sydney.

Branch Hours
All branches are closed Christmas Day, New Years Day, Good Friday and Australia Day Public Holiday (28 January 2019).
All rentals picking up or dropping off on the following days will incur an additional $100 surcharge:     
• Easter Monday (02 April 2018)
• Anzac Day (25 April 2018)
• Labour Day Brisbane, Cairns only (07 May 2018)
• Queen’s Birthday except Brisbane, Cairns, Perth (11 June 2018)
• Labour Day Sydney only (01 October 2018)
• Queen’s Birthday Brisbane, Cairns and Perth only (01 October 2018)
• Boxing Day (26 December 2018)
• Day After New Year's Day (2nd January 2019)
• Labour Day Perth only (04 March 2019)
• Labour Day Melbourne only (11 March 2019)
*Dates are correct at time of release. Dates subject to change.

Brisbane, Melbourne, Perth, Sydney branch hours (latest pick-up is 4pm):
- 1 April 2018 – 30 April 2018 8am to 4.30pm seven days a week.
- 1 May 2018 – 31 August 2018 8am to 4.30pm CLOSED Sundays.
- 1 September 2018 – 31 March 2019 8am to 4.30pm seven days a week.

Cairns branch hours (latest pick-up is 4pm):
- 1 April 2018 – 30 April 2018 8am to 4.30pm CLOSED Sundays.
- 1 May 2018 – 31 October 2018 8am to 4.30pm seven days a week.
- 1 November 2018 – 31 March 2019 8am to 4.30pm CLOSED Sundays.

Vehicle Condition
Vehicles must be returned with the interior cleaned and holding tanks emptied. The vehicle's exterior does not require cleaning unless it is difficult to ascertain the condition of the vehicle on return. Fees will apply if the vehicle is not returned in the required condition.

Kilometres
Rates include unlimited kilometres.             

Transfer
Vehicles must be collected and returned to the supplier's branches (not airports). Transfers to and from the Hippie Camper branch are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Payment at Branches
For security reasons, Hippie Camper will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.
                              
Administration Fees / Taxes  (Included in the Value Pack)
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.

Rental Duration
The minimum rental for all vehicles is five days.
A7-day minimum rental period applies during the period of 15 December 2018 to 5 January 2019. 
Please note: Minimum rentals are subject to change during other peak periods. 

One Way Rentals
One way rentals are available subject to the minimum rental periods in the table below. A one-way rental fee of $300 is charged for all one-way rentals dropping off in Cairns. A one-way rental fee of $160 is charged for each rental segment less than 21 days.

Driver’s Licence and Minimum Age
A current motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must be valid for the whole length of the rental. The original driver’s licence must be shown at the time of pick-up when the driver is present. The minimum age to drive the vehicle is 18 years.
Drivers must be 18 years of age or over with a full drivers licence or hold an Australian Green P licence.

Campground Guides
Each vehicle is supplied with complimentary campground guides.

Vehicle Consultation
On pick up of the vehicle, our staff will provide a complimentary vehicle consultation.  This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Hippie Welcome Pack
Each vehicle is supplied with a complimentary Hippie Camper Welcome Pack for the first night that includes some essential items.

Kitchen Kit
Each vehicle is supplied with complimentary kitchen kit. the kitchen kit includes cooking equipment, eating utensils and tea towel.

Pre-purchase Gas Bottle (Included in the Value Pack)
The gas canister/bottle is supplied full.  A service fee of $25 is payable on pick up of the vehicle.

Additional Products
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Heater/Fan - $15 per rental
• Personal Kits (Included in the Value Pack) - $20 per person, per rental (includes 1 x towel, pillow, pillowcase, doona, bed sheet)     
• Extra Driver/Renter Fee (Included in the Value Pack) - $3 per day, per driver/renter listed on the contract, capped at 15 days.
• Satellite Phone - $20 per day plus call charges
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
• Extended Roadside Assistance - $4 per day capped at 25-days. This includes opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.
• Windscreen and Tyre Protection Plus Extended Roadside Assistance - $7 per day capped at 25-days. This includes 1 windscreen, 2 tyres, opening vehicle on lock out, lost key replacement up to $175, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.

Additional packages may be offered on pick up.

Baby / Booster Seats
Cannot be fitted in the Hippie Range of Vehicles.

Hippie Policy on Child Restraints
Child Restraints - Guidelines for the safe travel of children

Age Restrictions

Multiple Rentals
Consecutive Hippie Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in Australia, New Zealand and the United States of America on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period.  If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one-way fee and minimum rental period conditions. This discount does not apply to completed bookings.

Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads or well-maintained access roads less than 12 kilometres long to recognised campgrounds.
The Hippie Camper is allowed to travel North of the Daintree River as long as permission is obtained from Hippie Camper prior to travel.
The Hippie Camper is not allowed to travel in Tasmania,  Moreton Island, Fraser Island or Northern Territory. Hippie Camper reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Hippie Camper Reservations. Subject to the change being approved, an additional minimum charge of AU$500 will apply.

Repairs
Although we run late model vehicles, it may happen that small repairs are required.  Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter.  For amounts over $100, Hippie Camper will need to be informed in advance.  All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.

Holiday Disruption Coverage
Should the hirer’s motorhome holiday be disrupted by a mechanical breakdown as defined below (which does not extend to accident or damages caused by the renter), for more than 12 working hours after reporting to Hippie Camper, the renter will be reimbursed up to a maximum of the gross daily rental rate for each day affected until the problem is rectified. Failure of mechanical and accessories which includes living cabin air conditioner, water pump, shower/toilet, refrigerator, stove/grill must be assessed by a branch or authorised repairer. Reimbursement is only possible when Hippie Camper has been
contacted to rectify the problem and the hirer cooperates to do so. Failure to notify Hippie Camper acknowledges that the issues is of such a minor nature that the hirer makes no claim for loss of time in respect of their rental. Defects and repairs of Wi-Fi, travel devices, radio, TV, CD or DVD player, awning, cruise control, etc. are not considered mechanical breakdowns and are excluded from Holiday Disruption Coverage.

The following conditions results in the compromised performance of accessories and as such Hippie Camper will not be held liable for financial compensation: 
- Air conditioners in temperatures over 36 degrees Celsius
- Electric and Propox Gas heaters in temperatures under 4 degrees Celsius
- Freezing of water pumps in temperatures below 2 degrees Celsius

Infringements and Administration Fees 
Hippie Camper reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Hippie Camper reserves the right to charge for associated administration costs for processing the fines (irrespective of liability).  An administration fee of $75 per fine will be applicable.

Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, the supplier reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked they will not be entitled to any refund.

Limit of Liability
In the event of no alternative vehicle being available to the renter, the supplier's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important
The supplier reserves the right to refuse any rental at its discretion.

Animals
Service dogs are permitted to travel in the vehicles with prior permission from Hippie. No other animals are permitted in the supplier's vehicles.

Smoking 
Smoking is not allowed in the supplier's vehicles.

PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Hippie Camper strongly recommends that all passengers take out their own Personal Injury Travel Insurance.

If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However, the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability, an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Hippie Camper, not at the completion of the rental Period. Hippie Camper reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

The below Reduction Options do not include windscreen and tyre damage (renter is responsible for windscreen and tyre damage at all times).

*The minimum amount payable for each reduction option per rental segment will be based on the minimum rental period applicable for your rental.

Bond
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability, the bond will be debited to the credit card account immediately. When the bond is debited a non-refundable credit card administration fee will apply to 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Reduction Option the Bond is payable to Hippie Camper by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $100. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.

The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with.  If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability.  However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra costs will be charged. Refunds by credit card including bond refunds can take up to 21 working days depending on the renter’s Financial Institution.
Bond Roll Overs are permitted for multi hires only within the same brand and same country when the bond is banked.

Full Responsibility
At all times the renter is responsible for:
•  Damage caused where the terms of Rental Contract have been breached.
•  Damage caused by negligence.
•  Damage caused to the Vehicle in any way by part or total water submersion or salt water.
•  Damage caused due to a single vehicle roll over.
•  Damage caused to tyres and Windscreen.
•  Damage caused due to use of incorrect or contaminated fuel.
•  Damage caused to the Vehicle by the renter’s wilful conduct.
•  Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
•  Damage or loss caused to any personal belongings.
•  Damage to the awning, overhead or underbody of the Vehicle.

Rates/Terms/Conditions
Are subject to change without notice.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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