Established in 1985, Cheapa Campa is part of the Apollo Group of companies, the world's largest privately owned leisure vehicle operator. Cheapa Campa offers fantastic low rates for the budget conscious traveller.
Cheapa Campa's fleet of over 3500 quality campervans, motorhomes and 4wd campers and more than 500 exceptional staff have helped tens of thousands of people enjoy the wonders of travel in Australia and New Zealand.
Why choose Cheapa Campa for 2016/2017?
• 3+ years old
• 9 branches situated Australia wide
• 24 hour roadside assistance
• Generous long term discounts
• Large beds in all motorhome models
• Most competitive and simple to understand protection cover
• One way rentals available
• Personal service from a family owned and operated business
• Rentals available to drivers from 21 years of age
• Unlimited kilometres included on 2wd vehicles
• Unlimited kilometres available on 4wd vehicles
• Very Competitive dynamic rates
• Combine rentals in the USA, Australia and New Zealand to obtain long term discounts
• No restrictions on pick up and drop off times
• Overseas marketing representation based in the UK and Central Europe
• 4WD Camper available in the UK / Central Europe for consumer and trade events
Cheapa Campa AU Rental Terms Important Information About Your Rental
On arrival, you will be required to sign a rental agreement with the operators of Cheapa Campa Australia. Here is a summary of their terms and conditions.
Definitions
The following definitions apply for the Terms and Conditions for Cheapa Campa Australia.
· The Supplier means the operator of Cheapa Campa Australia.
· The Client is also referred to as the hirer (s) or renter (s).
STANDARD TERMS AND CONDITIONS
• Rental days are calculated per calendar day.
• Rates are in Australian dollars and include 10% Goods and Services Tax.
• Rates exclude one-way fees, Location Surcharges, all Liability Reduction Options and Extras.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations.
• Please specify the correct number of guests on all bookings.
• Rates are subject to change without notice.
Rates Include
- 2wd vehicles unlimited kilometres
- 4wd vehicles 300 kilometres per day
- 10% GST
- Kitchen Kit
- Cheapa Campa Welcome Pack
- Personal Check Out and Check In Service
- Pre-hire Cleaning Fees
- Vehicle Consultation Fee
- 24hr Roadside Assistance
- Camp Ground Guides
Value Pack: (is an optional extra)
Hitop and 2 Berth ST
- The maximum amount payable per rental segment for a Value Pack is 35 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
4, 6 Berth and 4wd Campers
- The maximum amount payable per rental segment for a Value Pack is 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes VIP Cover, 3% Administration Fee/Taxes, Linen and Bedding Kits, Extra Driver Fees, Initial set of Toilet Chemicals, Pre-purchased Gas Bottle,Camp Chairs and Table, and Baby or Booster Seats (on request).
Booking Amendments:
If you wish to make any changes to your booking (including a voluntary downgrade) the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.
Booking Amendment Fee
The first change only is at no charge. The first change may involve several aspects of the reservation. The second and subsequent changes are at AU$25 per aspect, per change.
Rental Extension:
If the guest wishes to extend the rental whilst on hire, they must first obtain authorisation from Cheapa Campa Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Cheapa Campa Branch immediately on confirmation of the rental extension.
Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.
Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.
Branch Locations:
Cheapa Campa has motorhome branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth and Sydney.
Broome Rentals:
An additional charge of $1000 applies to all rentals picking up or dropping off in Broome. This is in addition to the one-way fee if applicable. Only the Cheapa 4wd Camper and Cheapa 4WD Trailfinder Camper are available to be rented to and from the Broome branch.
Branch Hours:
All branches are closed Christmas Day (25 December 2018), New years Day (01 January 2018), Good Friday and Australia Day Public holiday (26th January 2018).
All rentals picking up or dropping off on the following days will incur an additional $100 surcharge:
- Easter Monday (17 April 2017).
- ANZAC Day (25 April 2017).
- Labour Day for Brisbane and Cairns (01 May 2017).
- Queens Birthday all locations EXCEPT Brisbane, Cairns, Broome, Perth (12 June 2017).
- Labour Day for Adelaide and Sydney locations (02 October 2017).
- Queens Birthday for Brisbane, Cairns Broome and Perth (02 October 2017).
- Boxing Day (26 December 2017).
- Day After New Year's Day (02 January 2018).
- Labour Day for Perth and Broome (05 March 2018).
- Labour Day for Melbourne (12 March 2018).
Adelaide, Brisbane, Melbourne, Perth, Sydney branch hours:
- 01 April 2017 to 30 April 2017: Daily from 8:00am to 4:30pm.
- 01 May 2017 to 31 August 2017: Monday to Saturday from 8:00am to 4:30pm.
- 01 September 2017 to 31 March 2018: Daily from 8:00am to 4:30pm.
Alice Springs, Cairns branch hours:
- 01 April 2017 to 30 April 2017: Monday to Saturday, from 8:00am to 4:30pm.
- 01 May 2017 to 31 October 2017: Daily, from 8:00am to 4:30pm.
- 01 November 2017 to 31 March 2018: Monday to Saturday, 8:00am to 4:30pm.
Darwin branch hours:
- 01 April 2017 to 30 April 2017: Monday to Saturday, from 8:00am to 4:30pm.
- 01 May 2017 to 31 October 2017: Daily, from 8:00am to 4:30pm.
- 01 November 2017 to 19 December 2017: Monday to Saturday, from 8:00am to 4:30pm.
- 20 December 2017 to 31 March 2018: CLOSED.
Broome branch hours:
- 01 April 2017 to 30 April 2017: Monday to Saturday, from 8:00am to 4:30pm.
- 01 May 2017 to 31 October 2017: Daily, from 8:00am to 4:30pm.
- 01 November 2017 to 19 December 2017: Monday to Saturday, from 8:00am to 4:30pm.
- 20 December 2017 to 31 March 2018: CLOSED.
Broome Public holidays:
- Easter Monday (17 April 2017), ANZAC Day (25 April 2017), Western Australia Day (05 June 2017) and queen’s Birthday (02 October 2017) opened from 8:00am to 12:00pm.
Note: Dates are correct at time of release. Dates subject to change.
Kilometres 2wd Vehicles
Rates include unlimited kilometres.
Kilometres 4wd Vehicles
Rates include 300 kilometres per day. 500-kilometre packages are available at a cost of AU$165. Kilometre packs must be prepaid before departure. There is no refund for any unused kilometres. Excess kilometres are charged at AU$0.40 per kilometre.
Transfers:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Cheapa Campa depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Payment at Branches:
For security reasons, Cheapa Campa will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.
Administration Fees / Taxes (Included in the Value Pack)
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Credit Cards:
Supplier only accepts Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional non-refundable 2% surcharge on any transaction. American Express and Diners Club will incur an additional non-refundable 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial Institution.
Rental Duration:
The minimum rental for all vehicles is five days.
A 10 day minimum rental period applies during the period of 15 December 2017 to 5 January 2018. During the Bathurst and Phillip Island races (01 October 2017 to 20 October 2017) a 10 day minimum rental period applies from Brisbane, Sydney, Melbourne and Adelaide Branches only applies to the Cheapa 4 Berth and 6 Berth motorhomes.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one-way rental fee of $350 is charged for one-way rentals collecting or dropping off in Broome, Perth, Darwin or Alice Springs. All other one way rentals will be charged a fee of $150. The one-way fee is waived for each rental segment of 21+ days.
| ADL |
|
|
|
|
|
|
|
|
| 7 |
ASP |
|
|
|
|
|
|
|
| 7 |
14 |
BNE |
|
|
|
|
|
|
| 21 |
21 |
21 |
BME |
|
|
|
|
|
| 14 |
14 |
7 |
21 |
CNS |
|
|
|
|
| 14 |
7 |
14 |
14 |
14 |
DRW |
|
|
|
| 7 |
7 |
7 |
21 |
14 |
14 |
MEL |
|
|
| 14 |
21 |
21 |
14 |
21 |
21 |
14 |
PER |
|
| 7 |
14 |
7 |
21 |
14 |
21 |
7 |
21 |
SYD |
Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at the time of pick-up when the driver is present.
Drivers must be 21 years of age or over.
Campground Guides:
Each vehicle is supplied with complimentary campground guides.
Vehicle Consultation:
On pick up of the vehicle, our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Cheapa Campa Welcome Pack:
Each vehicle is supplied with a complimentary Cheapa Campa Welcome Pack for the first night that includes some essential items.
General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom.
Kitchen Equipment:
Each vehicle is supplied with complimentary kitchen equipment (such as plates, bowls, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel).
Pre-purchased Gas Bottle (Included in the Value Pack)
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Cheapa Hitop/Cheapa 2 Berth ST/Cheapa 4wd Camper/Cheapa Trailfinder 4WD Camper
$35 – Cheapa 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Cheapa Campa at the completion of the rental. The fee applies for each part of multiple rentals.
Additional Products:
• Linen and Bedding Kits (Included in the Value Pack) - $35 per person per rental. Includes 1 x towel, pillow, pillowcase, sleeping bag, bed sheet.
• Extra Driver Fee (Included in the Value Pack) - $3 per day, per driver, per rental.
• Camp Chairs (Included in the Value Pack) - $17 each per rental
• Camp Table (Included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Heater/Fan - $15 per rental
• Toilet Chemicals - $2.50 each
• Baby Seats (Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children from 6 months to 4 years of age can be Fitted to the Motorhome Range. Cost is $30 per rental. Baby seats cannot be fitted in the Cheapa Hitop, Cheapa 2 Berth ST, Cheapa 4wd Camper and Cheapa Trailfinder. Children under 6 months of age cannot be accommodated in any of the Motorhomes.
• Booster Seats (Included in the Value Pack) - A booster seat (must be pre-booked) suitable for a child between 4 and 7 years of age can be supplied for the Motorhome Range. Cost is $30 each per rental. Booster seats cannot be fitted in the Cheapa hitop, Cheapa 2 Berth ST, Cheapa 4wd Camper and Cheapa Trailfinder.
• Satellite Phone (must be pre-booked) - $20 per day plus call charges.
• First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Additional packages may be offered on pick up.
Cheapa Campa Policy on Child Restraints
Child Restraints - Guidelines for the safe travel of children
| Berth |
Vehicle |
Option 1: 1 Baby Seat & 1 Booster Seat |
Option 2: 2 Baby Seats |
Option 3: 2 Booster Seats |
No Child Restraints allowed |
| 2/3 |
Hitop Camper |
X |
X |
X |
X |
| 2 |
Cheapa 2B |
X |
X |
X |
X |
| 4 |
Cheapa 4B |
√ |
√ |
√ |
- |
| 6 |
Cheapa 6B |
√ |
√ |
√ |
- |
| 2 |
Cheapa 4WD |
X |
X |
X |
X |
| 2 |
Cheapa Trailfinder |
X |
X |
X |
X |
Age Restrictions
Not Permitted to
travel in vehicles |
Baby Seats
(Anchor Point required) |
Booster Seats
(High backed versions do not
require an anchor point) |
No Restraints
(No restraints required) |
| 0 to 6 months |
6 months to 4 years |
4 to 7 years |
8 years or older |
Multiple Rentals:
Consecutive Cheapa Campa Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one-way fee and minimum rental period conditions. This discount does not apply to completed bookings.
Travel Restrictions:
Two Wheel Drive Vehicles:
- Cannot be driven on any unsealed roads. The only exception is well-maintained access roads less than 12 kilometres long to recognised campgrounds.
- Can be driven to any island including Tasmania and North of the Daintree River as long as written permission is obtained from Cheapa Campa prior to travel.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the permission of Cheapa Campa: Any Islands, (including Tasmania, excluding Fraser Island and Moreton Island), Arnhem Land in general, Birdsville Track, Bungle Bungles, Burke Development Road from Chillagoe to Normanton, Cape Leveque, Cape york (North of Daintree River), Finke Road, Gibb River Road, Kalumburu Road, Mitchell Falls/Plateau, Mereenie Loop, Oodnadatta Track, Savannah Way from Normanton to Borroloola, Savannah Way from Normanton to Borroloola, Simpson Desert, Strzelecki Track, Tanami Track, the Plenty highway, Warburton Road, and any other remote area.
Vehicles are NOT permitted to travel Boggy hole (Finke Gorge National Park), Central Arnhem Road, Fraser Island, Gunbarrel highway, Moreton Island, Old Gunbarrel highway, the Canning Stock Route, the last 2 kilometres of the Lennard River Gorge Road, The Lost City in Litchfield Park, the Old South Road from Maryvale to Finke, the Old Telegraph Road section of the road to Cape york at any time.
Vehicles are NOT permitted to travel to Cape york between the months of December to May (at all other times permission is required to travel to Cape york).
Cheapa Campa reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Cheapa Campa Reservations. Subject to the change being approved, a minimum additional charge of $700 will apply.
Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Cheapa Campa will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Infringements and Administration Fees:
Cheapa Campa reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Cheapa Campa reserves the right to charge for associated administration costs for processing the fines (irrespective of liability). An administration fee of $75 per fine will be applicable.
Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked then they will not be entitled to any refund.
Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important:
We reserve the right to refuse any rental at our discretion.
Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Cheapa. No other animals are permitted in our vehicles.
Smoking:
Smoking is not allowed in our vehicles.
Cancellation Fees:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 93+ days prior to pick up. No fee.
If cancelled 92 to 24 days prior to pick up - 10% of Total Rental (minimum $250.00).
If cancelled 23 to 10 days prior to pick up - 20% of Total Rental (minimum $250.00).
If cancelled 9 to 4 days prior to pick up - 50% of Total Rental (minimum $250.00).
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250).
PLEASE NOTE: There is no refund for late pickup or early return of the vehicle.
Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. however, the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability, an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period. Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
The below Standard Liability and Reduction Options do not include windscreen and tyre damage (renter is responsible for windscreen and tyre damage at all times).
Hitop and 2 Berth ST
| |
Bond |
Liability |
| Standard Liability |
$2700 |
$2700 |
| Liability Reduction Option 1 |
$1200 |
$1200 |
Liability Reduction Option 2 (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4 and 6 Berth and 4wd Campers
| |
Bond |
Liability |
| Standard Liability |
$5000 |
$5000 |
| Liability Reduction Option 1 |
$2500 |
$2500 |
Liability Reduction Option 2 (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4WD Additional Cover:
This additional cover for $AU199 is available when the Value Pack has been purchased.
Coverage with this offer will protect the renter for:
• Accidental damage to the over-head and under-body sections of the 4WD Campervan*
• Unlimited tyre and windscreen cover
• Damage to the awning
• Unlimited kilometres
• Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted.
Please Note: The Cheapa 4WD vehicles cannot be rented to or from the Melbourne or Sydney Branches.
*Overhead and underbody damage is not covered in the event of a single vehicle roll over.
This protection does not cover single vehicle rollover.
Bond
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability, the bond will be debited to the credit card account immediately. When the bond is debited a non-refundable credit card administration fee will apply of 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. however, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged. Refunds by credit card including bond refunds can take up to 21 working days depending on the renter’s Financial Institution.
Bond Roll Overs are permitted for multi hires only within the same brand and same country when the bond is banked.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to tyres and windscreen.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to the use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
Cheapa Campa AU Rental Terms for travel between 01-Apr-2018 and 31-Mar-2019 Important Information About Your Rental
On arrival, you will be required to sign a rental agreement with the operators of Cheapa Campa Australia. Here is a summary of their terms and conditions.
Definitions
The following definitions apply for the Terms and Conditions for Cheapa Campa Australia.
· The Supplier means the operator of Cheapa Campa Australia.
· The Client is also referred to as the hirer (s) or renter (s).
STANDARD TERMS AND CONDITIONS
• Rental days are calculated per calendar day.
• Rates are in Australian dollars and include 10% Goods and Services Tax.
• Rates exclude one-way fees, Location Surcharges, all Liability Reduction Options and Extras.
• These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations.
• Please specify the correct number of guests on all bookings.
• Rates are subject to change without notice.
Rates Include
- 2wd vehicles unlimited kilometres
- 4wd vehicles 300 kilometres per day
- 10% GST
- Kitchen Kit
- Personal Check Out and Check In Service
- Personal Kits
- Vehicle Consultation Fee
- 24hr Roadside Assistance
- Camp Ground Guides
Value Pack: (is an optional extra)
Hitop and 2 Berth ST
- The maximum amount payable per rental segment for a Value Pack is 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
4, 6 Berth and 4wd Campers
- The maximum amount payable per rental segment for a Value Pack is 50 days rental.
- The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes VIP Cover, 3% Administration Fee/Taxes, Linen and Bedding Kits, Extra Driver/Renter Fees, Initial set of Toilet Chemicals, Pre-purchased Gas Bottle,Camp Chairs and Table, and Baby or Booster Seats (on request).
Booking Amendments:
If you wish to make any changes to your booking (including a voluntary downgrade) the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.
Booking Amendment Fee
The first change only is at no charge. The first change may involve several aspects of the reservation. The second and subsequent changes are at AU$25 per aspect, per change.
Rental Extension:
If the guest wishes to extend the rental whilst on hire, they must first obtain authorisation from Cheapa Campa Reservations. This is subject to availability. The extra cost of an extended rental must be paid by credit card over the telephone or at a Cheapa Campa Branch immediately on confirmation of the rental extension.
Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above. Failure to obtain authorisation will result in the renter being charged double the daily applicable rental rate.
Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.
Branch Locations:
Cheapa Campa has motorhome branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth and Sydney.
Broome Rentals:
An additional charge of $1000 applies to all rentals picking up or dropping off in Broome. This is in addition to the one-way fee if applicable. Only the Cheapa 4wd Camper and Cheapa 4WD Trailfinder Camper are available to be rented to and from the Broome branch.
Branch Hours:
All branches are closed Christmas Day, New Year’s Day, Good Friday and Australia Day Public Holiday Observed (28 January 2019).
All rentals picking up or dropping off on the following days will incur an additional $100 surcharge:
- Easter Monday (02 April 2018)
- Anzac Day (25 April 2018)
- May Day Alice Springs and Darwin only (07 May 2018)
- Labour Day Brisbane, Cairns only (07 May 2018)
- Queen’s Birthday except Brisbane, Cairns, Broome, Perth (11 June 2018)
- Labour Day Adelaide and Sydney only (01 October 2018)
- Queen’s Birthday Brisbane, Cairns, Broome and Perth only (01 October 2018)
- Boxing Day (26 December 2018)
- Day After New Year's Day (2nd January 2019)
- Labour Day Perth and Broome only (04 March 2019)
- Labour Day Melbourne only (11 March 2019)
Adelaide, Brisbane, Melbourne, Perth, Sydney branch hours (latest pick-up is 4pm):
- 1 April 2018 – 30 April 2018 8am to 4.30pm seven days a week
- 1 May 2018 – 31 August 2018 8am to 4.30pm CLOSED Sundays
- 1 September 2018 – 31 March 2019 8am to 4.30pm seven days a week
Alice Springs, Cairns branch hours (latest pick-up is 4pm):
- 1 April 2018 – 30 April 2018 8am to 4.30pm CLOSED Sundays
- 1 May 2018 – 31 October 2018 8am to 4.30pm seven days a week
- 1 November 2018 – 31 March 2019 8am to 4.30pm CLOSED Sundays
Darwin branch hours (latest pick-up is 4pm):
- 1 April 2018 – 30 April 2018 8am to 4.30pm CLOSED Sundays
- 1 May 2018 – 31 October 2018 8am to 4.30pm seven days a week
- 1 November 2018 – 19 December 2018 8am to 4.30pm CLOSED Sundays
- 20 December 2018 – 31 March 2019 Branches CLOSED
Broome branch hours (latest pick-up is 4pm):
- 1 April 2018 – 30 April 2018 8am to 4.30pm CLOSED Sundays
- 1 May 2018 – 31 October 2018 8am to 4.30pm seven days a week
- 1 November 2018 – 19 December 2018 8am to 4.30pm CLOSED Sundays
- 20 December 2018 – 31 March 2019 Branches CLOSED
Broome Public Holidays Opened 8am to 12pm:
- Easter Monday (02 April 2018)
- ANZAC Day (25 April 2018)
- Western Australia Day (04 June 2018)
- Queen’s Birthday (01 October 2018)
Note: Dates are correct at time of release. Dates subject to change.
Vehicle Condition
Vehicles must be returned with the interior cleaned and holding tanks emptied. The vehicles exterior does not require cleaning unless it is difficult to ascertain the condition of the vehicle on return. Fees will apply if the vehicle is not returned in the required condition.
Kilometres 2wd Vehicles
Rates include unlimited kilometres.
Kilometres 4wd Vehicles
Rates include 300 kilometres per day. 500-kilometre packages are available at a cost of AU$165. Kilometre packs must be prepaid before departure. There is no refund for any unused kilometres. Excess kilometres are charged at AU$0.40 per kilometre.
Transfers:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Cheapa Campa depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Payment at Branches:
For security reasons, Cheapa Campa will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.
Administration Fees / Taxes (Included in the Value Pack)
Our rates include 10% GST.
A charge of 3% of the total cost will be levied to cover administration fees, state government taxes, vehicle registration recovery, duties and associated costs.
Credit Cards:
Supplier only accepts Visa, MasterCard, American Express and Diners Club.
The following fees apply (irrespective of the account chosen e.g. savings, credit, etc.):
| |
Bond Admin Fee |
Bond credit card
charge |
Rental/Extras |
| Australian issued Visa Debit card/MasterCard Debit card |
2.00% |
X |
0.60% |
| International Visa Credit /debit card or MasterCard credit/debit card or Australian Issued Visa Credit card/MasterCard Credit Card |
2.00% |
X |
1.40% |
| Amex/Diners |
2.00% |
4.50% |
4.50% |
Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 21 working days depending on the renter’s Financial Institution.
Rental Duration:
The minimum rental for all vehicles is five days.
A 10-day minimum rental period applies during the period of 15 December 2018 to 5 January 2019. During the Bathurst and Phillip Island races (01 October 2018 to 20 October 2018) a 10-day minimum rental period applies from Brisbane, Sydney, Melbourne and Adelaide Branches only applies to the Cheapa 4 Berth and 6 Berth motorhomes. Between 1 February 2019 to 12 February 2019, a minimum rental period of 10-days applies for all vehicles with shower and toilet that commence from Melbourne.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one-way rental fee of $350 is charged for one-way rentals collecting or dropping off in Broome, Perth, Darwin or Alice Springs and $300 is charged for all one-way rentals dropping off in Cairns. All other one-way rentals will be charged a fee of $160.
The one-way fee is waived for each rental segment of 21+ days.
| ADL |
|
|
|
|
|
|
|
|
| 7 |
ASP |
|
|
|
|
|
|
|
| 7 |
14 |
BNE |
|
|
|
|
|
|
| 21 |
21 |
21 |
BME |
|
|
|
|
|
| 14 |
14 |
7 |
21 |
CNS |
|
|
|
|
| 14 |
7 |
14 |
14 |
14 |
DRW |
|
|
|
| 7 |
7 |
7 |
21 |
14 |
14 |
MEL |
|
|
| 14 |
21 |
21 |
14 |
21 |
21 |
14 |
PER |
|
| 7 |
14 |
7 |
21 |
14 |
21 |
7 |
21 |
SYD |
Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at the time of pick-up when the driver is present.
Drivers must be 21 years of age or over.
Campground Guides:
Each vehicle is supplied with complimentary campground guides.
Vehicle Consultation:
On pick up of the vehicle, our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Cheapa Campa Welcome Pack:
Each vehicle is supplied with a complimentary Cheapa Campa Welcome Pack for the first night that includes some essential items.
General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom.
Kitchen Equipment:
Each vehicle is supplied with complimentary kitchen equipment (such as plates, bowls, knives, forks, spoons, bottle/can opener, mixing bowls, colander, saucepans, frying pans, cooking utensils, chopping board, kettle, teapot, toaster and tea towel).
Pre-purchased Gas Bottle (Included in the Value Pack)
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Cheapa Hitop/Cheapa 2 Berth ST/Cheapa 4wd Camper/Cheapa Trailfinder 4WD Camper
$35 – Cheapa 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Cheapa Campa at the completion of the rental. The fee applies for each part of multiple rentals.
Additional Products:
- Extra Driver/Renter Fee (Included in the Value Pack) - $3 per day, per driver/renter listed on the contract, per rental capped at 15-days.
- Camp Chairs (Included in the Value Pack) - $17 each per rental
- Camp Table (Included in the Value Pack) - $24 per rental
- GPS - $10 per day up to a maximum of $100 per hire
- Heater/Fan - $15 per rental
- Toilet Chemicals - $2.50 each
- Baby Seats (Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children from 6 months to 4 years of age can be Fitted to the Motorhome Range. Cost is $35 per rental. Baby seats cannot be fitted in the Cheapa Hitop, Cheapa 2 Berth ST and Cheapa 4wd Camper. Children under 6 months of age cannot be accommodated in any of the Motorhomes.
- Booster Seats (Included in the Value Pack) - A booster seat (must be pre-booked) suitable for a child between 4 and 7 years of age can be supplied for the Motorhome Range. Cost is $35 each per rental. Booster seats cannot be fitted in the Cheapa Hitop, Cheapa 2 Berth ST and Cheapa 4wd Camper.
- Satellite Phone (must be pre-booked) - $20 per day plus call charges
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
- Extended Roadside Assistance - $4 per day capped at 25 days. This includes opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.
- Windscreen and Tyre Protection Plus Extended Roadside Assistance - $7 per day capped at 25 days. This includes 1 windscreen, 2 tyres, opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.
Additional packages may be offered on pick up.
Cheapa Campa Policy on Child Restraints
Child Restraints - Guidelines for the safe travel of children
| Berth |
Vehicle |
Option 1: 1 Baby Seat & 1 Booster Seat |
Option 2: 2 Baby Seats |
Option 3: 2 Booster Seats |
No Child Restraints allowed |
| 2/3 |
Hitop Camper |
X |
X |
X |
X |
| 2 |
Cheapa 2B |
X |
X |
X |
X |
| 4 |
Cheapa 4B |
√ |
√ |
√ |
- |
| 6 |
Cheapa 6B |
√ |
√ |
√ |
- |
| 2 |
Cheapa 4WD |
X |
X |
X |
X |
| 2 |
Cheapa Trailfinder |
X |
X |
X |
X |
Age Restrictions
Not Permitted to
travel in vehicles |
Baby Seats
(Anchor Point required) |
Booster Seats
(High backed versions do not
require an anchor point) |
No Restraints
(No restraints required) |
| 0 to 6 months |
6 months to 4 years |
4 to 7 years |
8 years or older |
Multiple Rentals:
Consecutive Cheapa Campa Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one-way fee and minimum rental period conditions. This discount does not apply to completed bookings.
Travel Restrictions:
Two Wheel Drive Vehicles:
- Cannot be driven on any unsealed roads. The only exception is well-maintained access roads less than 12 kilometres long to recognised campgrounds.
- Can be driven to any island including Tasmania and North of the Daintree River as long as written permission is obtained from Cheapa Campa prior to travel.
Four Wheel Drive Vehicles can also be driven on recognized unsealed tracks but may only travel to the following remote areas with the permission of Cheapa Campa: Any Islands, (including Tasmania, excluding Fraser Island and Moreton Island), Arnhem Land in general, Birdsville Track, Bungle Bungles, Burke Development Road from Chillagoe to Normanton, Cape Leveque, Cape york (North of Daintree River), Finke Road, Gibb River Road, Kalumburu Road, Mitchell Falls/Plateau, Mereenie Loop, Oodnadatta Track, Savannah Way from Normanton to Borroloola, Savannah Way from Normanton to Borroloola, Simpson Desert, Strzelecki Track, Tanami Track, the Plenty highway, Warburton Road, and any other remote area.
Vehicles are NOT permitted to travel Boggy hole (Finke Gorge National Park), Central Arnhem Road, Fraser Island, Gunbarrel highway, Moreton Island, Old Gunbarrel highway, the Canning Stock Route, the last 2 kilometres of the Lennard River Gorge Road, The Lost City in Litchfield Park, the Old South Road from Maryvale to Finke, the Old Telegraph Road section of the road to Cape york at any time.
Vehicles are NOT permitted to travel to Cape york between the months of December to May (at all other times permission is required to travel to Cape york).
Cheapa Campa reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Cheapa Campa Reservations. Subject to the change being approved, a minimum additional charge of $700 will apply.
Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Cheapa Campa will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and 24hr emergency roadside assistance is available.
Holiday Disruption Coverage
Should the hirer’s motorhome holiday be disrupted by a mechanical breakdown as definedbelow (which does not extend to accident or damages caused by the renter), for more than 12 working hours after reporting to Cheapa Campa, the renter will be reimbursed up to a maximum of the gross daily rental rate for each day affected until the problem is rectified.
Failure of mechanical and accessories which includes living cabin air conditioner, water pump, shower/toilet, refrigerator, stove/grill must be assessed by a branch or authorised repairer. Reimbursement is only possible when Cheapa Campa has been contacted to rectify the problem and the hirer cooperates to do so. Failure notify Cheapa Campa acknowledges that the issues is of such a minor nature that the hirer makes no claim for loss of time in respect of their rental. Defects and repairs of Wi-Fi, travel devices, radio, TV, CD or DVD player, awning, cruise control, etc. are not considered mechanical breakdowns and are excluded from Holiday Disruption Coverage.
The following conditions results in the compromised performance of accessories and as such Cheapa Campa will not be held liable for financial compensation:
- Air conditioners in temperatures over 36 degrees Celsius
- Electric and Propox Gas heaters in temperatures under 4 degrees Celsius
- Freezing of water pumps in temperatures below 2 degrees Celsius
Infringements and Administration Fees:
Cheapa Campa reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Cheapa Campa reserves the right to charge for associated administration costs for processing the fines (irrespective of liability). An administration fee of $75 per fine will be applicable.
Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked then they will not be entitled to any refund.
Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important:
We reserve the right to refuse any rental at our discretion.
Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Cheapa. No other animals are permitted in our vehicles.
Smoking:
Smoking is not allowed in our vehicles.
Cancellation Fees:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 93+ days prior to pick up. No fee.
If cancelled 92 to 24 days prior to pick up - 10% of Total Rental (minimum $250.00).
If cancelled 23 to 10 days prior to pick up - 20% of Total Rental (minimum $250.00).
If cancelled 9 to 4 days prior to pick up - 50% of Total Rental (minimum $250.00).
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250).
PLEASE NOTE: There is no refund for late pickup or early return of the vehicle.
Original pick-up date is used to calculate the cancellation fee.
Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third-party insurance of the party, responsible for the accident. The extent of such third-party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance. If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. However, the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period. Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
The below Standard Liability and Liability Reduction Options do not include windscreen and tyre damage (renter is responsible for windscreen and tyre damage at all times).
Hitop and 2 Berth ST
| |
Bond |
Liability |
| Standard Liability |
$3500 |
$3500 |
| Liability Reduction Option 1 |
$1500 |
$1500 |
Liability Reduction Option 2 (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4 and 6 Berth
| |
Bond |
Liability |
| Standard Liability |
$5000 |
$5000 |
| Liability Reduction Option 1 |
$2500 |
$2500 |
Liability Reduction Option 2 (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4wd Campers
| |
Bond |
Liability |
| Standard Liability |
$6000 |
$6000 |
| Liability Reduction Option 1 |
$3000 |
$3000 |
Liability Reduction Option 2 (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4WD Additional Cover:
This additional cover for $AU249 is available when either Liability Reduction Option 2 (VIP cover) or the Value Pack has been purchased.
Coverage with this offer will protect the renter for:
- Accidental damage to the over-head and under-body sections of the 4WD Campervan*
- 2 tyres and 1 windscreen cover
- Damage to the awning/roof top tent
- Unlimited kilometres
- Nil Liability
- Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted, up to $2000 per rental.
*Overhead and underbody damage is not covered in the event of a single vehicle roll over. This protection does not cover single vehicle rollover.
Please Note: The Cheapa 4WD vehicles cannot be rented to or from the Melbourne or Sydney Branches.
Bond
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability, the bond will be debited to the credit card account immediately. When the bond is debited a non-refundable credit card administration fee will apply of 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. however, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged. Refunds by credit card including bond refunds can take up to 21 working days depending on the renter’s Financial Institution.
Bond Roll Overs are permitted for multi hires only within the same brand and same country when the bond is banked.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to tyres and windscreen.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to the use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
Cheapa Campa AU Insurance
PROTECTION PACKAGE
Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
If the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.
Property Damage
The Vehicle is insured for damage to it or damage to the property of a third party. however the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability an administration fee of $75 will be charged per claim.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa, not at the completion of the rental Period. Cheapa Campa reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.
The below Standard Liability and Reduction Options do not include windscreen and tyre damage (renter is responsible for windscreen and tyre damage at all times).
Hitop and 2 Berth ST
|
|
Bond |
Liability |
|
Standard Liability |
$2700 |
$2700 |
Liability Reduction Option (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4 and 6 Berth and 4wd Campers
|
|
Bond |
Liability |
|
Standard Liability |
$5000 |
$5000 |
Liability Reduction Option (VIP cover)
(Included in the Value Pack) |
$250 |
$0 |
4WD Additional Cover:
This additional cover for $AU199 is available when the Value Pack has been purchased.
Coverage with this offer will protect the renter for:
• Accidental damage to the over-head and under-body sections of the 4WD Campervan*
• Unlimited tyre and windscreen cover
• Damage to the awning
• Unlimited kilometres
• Towing and vehicle recovery costs from 4WD roads where permission from Cheapa to travel on these roads has been granted
*Overhead and underbody damage is not covered in the event of a single vehicle roll over.
This protection does not cover single vehicle rollover.
Bond
For security purposes, only a credit card can be used to provide a Bond. With the Standard Liability the bond will be debited to the credit card account immediately. When the bond is debited a non-refundable credit card administration fee will apply of 4.5% for American Express and Diners Club and 2% for Visa, MasterCard, Visa Debit and MasterCard Debit. With Liability Reduction Option (VIP cover) the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $250. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. however, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged. Refunds by credit card including bond refunds can take up to 21 working days depending on the renter’s Financial Institution.
Bond Roll Overs are permitted for multi hires only within the same brand and same country when the bond is banked.
Full Responsibility
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to tyres and windscreen.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle. |
