Tassie Motor Shack Rentals Rental Terms for travel between 01-Jun-2012 and 31-Dec-2019
Important Information About Your Rentals
On arrival you will be required to sign a rental agreement with the operators of Tassie Motor Shack Rentals. Here is a summary of their terms and conditions:
Definitions
The following definitions apply for the Terms and Conditions for Tassie Motor Shack Rentals.
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The Supplier means the operator of Tassie Motor Shack Rentals.
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The Client is also referred to as the hirer (s) or renter (s).
PAYMENT TERMS:
The initial deposit paid is non-refundable and is collected upon booking confirmation (Visa or Mastercard only). The balance is payable upon arrival to the supplier. Please ensure there are sufficient funds available at this time.
SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.
Cancellation Policy
The initial deposit paid is non-refundable.In addition, the following charges also apply:
- If cancelled up to 27 days prior to pick up no further fee is charged.
- If cancelled 14 to 27 days prior to pick up, a fee of 20 percent of the balance payable will be charged.
- If cancelled 8 to 13 days prior to pick up, a fee of 50 percent of the balance payable will be charged.
- If cancelled within 7 days prior to pick up, or if the renter does not collect the vehicle, the full amount of the balance payable will be charged.
- If the vehicle is returned early for any reason, no refund will be given.
Rental Conditions
Drivers must be over 21 years of age (18 yrs+ MINI Camper only) and must be on a full licence. Overseas drivers must either have an international license or an english-translated license.
Insurance Conditions
Vehicles are insured subject to the terms of the agreement and are subject to the following excesses:
ALL DRIVERS
In the event of an accident you will be liable for payment of insurance excess of $4,000
This excess can be reduced to $1,500 for an extra $15 per day this includes FREE windscreen cover
Please note you are not covered for any tyre damage
You can drive on unsealed roads – however if the vehicle is in an accident on an unsealed road you will be charged an extra $750.
If the van is in an accident you will also lose your bond of $300
INSURANCE DOES NOT INCLUDE THE FOLLOWING:
DAMAGED CAUSED BY WILLFUL MISCONDUCT OR DRIVING UNDER THE INFLUENCE OF ALCOHOL/DRUGS - OVERHEAD AND UNDER BODY DAMAGE TO THE VEHICLE OR IF THE VEHICLE HAS BEEN STUCK OR BOGGED ON UNSUITABLE ROADS THE RECOVERY IS AT THE RENTERS COST .
Security Bond
A security bond of $300 is required upon hiring of vehicle (refundable). This is to ensure the vehicle is returned in good, clean condition (windscreen, tyres, etc) and with an equal amount of fuel when hired.
Traffic Infringements
Tassie Motor Shacks Camper Rentals reserves the right to charge the hirer for any speeding or parking fines, traffic infringements, and associated administration costs and/or accidents including Third Party property damage not reported on return of the vehicle. The administration fee per fine, in addition to the fine, will be AU$50.
Privacy
Your privacy is important to us and we take every care to ensure that any personal information obtained in the process of your enquiry or booking is handled in accordance with Australian Privacy Laws.
Your information will not be sold, given or utilised for any purpose other than in accordance with providing the services you have requested. The information we collect is necessary to providing information or service and is handled in confidence by our staff at all times.
We may be bound legally to provide your information to certain parties, for example government requirements or in relation to law provisions.
We may use you information to provide you with offers or information that may be of interest to you for future marketing campaigns. Please contact us if you prefer not to receive any such material or email.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Tassie Motor Shack Rentals Insurance Insurance Conditions
Vehicles are insured subject to the terms of the agreement and are subject to the following excesses:
ALL DRIVERS
In the event of an accident you will be liable for payment of insurance excess of $4,000
This excess can be reduced to $1,500 for an extra $15 per day this includes FREE windscreen cover
Please note you are not covered for any tyre damage
You can drive on unsealed roads – however if the vehicle is in an accident on an unsealed road you will be charged an extra $750.
If the van is in an accident you will also lose your bond of $300
INSURANCE DOES NOT INCLUDE THE FOLLOWING:
DAMAGED CAUSED BY WILLFUL MISCONDUCT OR DRIVING UNDER THE INFLUENCE OF ALCOHOL/DRUGS - OVERHEAD AND UNDER BODY DAMAGE TO THE VEHICLE OR IF THE VEHICLE HAS BEEN STUCK OR BOGGED ON UNSUITABLE ROADS THE RECOVERY IS AT THE RENTERS COST .
Security Bond
A security bond of $300 is required upon hiring of vehicle (refundable). This is to ensure the vehicle is returned in good, clean condition (windscreen, tyres, etc) and with an equal amount of fuel when hired. Hobart depot Address: 12 Aqua Place
, Seven Mile Beach
, Hobart
, Tasmania
, AU
Address: 12 Aqua Place, SEVEN MILE BEACH, Hobart. 7170 (just near Hobart Airport)
Office Hours:
Monday to Friday 8.30 am - 5.00 pm
Saturday & Sunday 9.00 am - 4.00 pm
(Closed all day Christmas Day)
Pick Up Instructions Option One – Welcome to our Depot
You may collect your vehicle at our depot, found at the above address. Please do call us well in advance if you think you may be delayed or need directions.
Pick Up Instructions Option Two – Airport or Backpacker/Hostel for Transfer to Depot
We offer free transfers to our depot from the Airport or backpackers and hostels in Hobart. All airport pick ups and drop off's are between the hours of 0830 and 4pm. Please call us when you are ready for one of our representatives to pick you up. You will then be met outside the terminal hall in the car park by one of our representatives and taken to our depot which is only 2 minutes drive from the main Airport terminal for collection of your camper. Alternatively, we will pick you up from your backpackers or hostels. COURTESY BUS TO HOBART CBD 10 AM PICK UP AND 3PM DROP OFF ONLY.
Drop Off Instructions
All vehicles must be returned to our depot, and we will then take 20 minutes to process the vehicle with you. Please allow for this time if you have flights or any other time-sensitive arrangements. After we have processed the vehicle we will then transfer you to the Airport or your accommodation. Hobart Airport depot Hobart Airport is a serviced non depot location.
Address: 12 Aqua Place, SEVEN MILE BEACH, Hobart. 7170 (just near Hobart Airport)
Office Hours:
Monday to Friday 8.30 am - 5.00 pm
Saturday & Sunday 9.00 am - 4.00 pm
Closed on Christmas day - no pickups
Pick Up Instructions – Airport or Backpacker/Hostel for Transfer to Depot
We offer free transfers to our depot from the Airport or backpackers and hostels in Hobart. All airport pick ups and drop off's are between the hours of 0830 and 4pm. Please call us when you are ready for one of our representatives to pick you up. You will then be met outside the terminal hall in the car park by one of our representatives and taken to our depot which is only 2 minutes drive from the main Airport terminal for collection of your camper. Alternatively, we will pick you up from your backpackers or hostels. COURTESY BUS TO HOBART CBD 10 AM PICK UP AND 3PM DROP OFF ONLY.
Drop Off Instructions
All vehicles must be returned to our depot, and we will then take 20 minutes to process the vehicle with you. Please allow for this time if you have flights or any other time-sensitive arrangements. After we have processed the vehicle we will then transfer you from our depot to the Airport. |
