apollo motorhomes au domestic - australia campervan hire companies

Since its inception in 1985, Apollo Motorhome Holidays has revolutionised the recreational vehicle industry. As the world's largest privately owned leisure vehicle operator, Apollo is dedicated to world class customer service and great rates.

Apollo’s fleet of over 3500 quality campervans, motorhomes and 4wd campers, and more than 500 exceptional staff have helped tens of thousands of people enjoy the wonders of travel in Australia, Canada, New Zealand and the USA.

Why choose Apollo for 2017/2018?
• 0-3 year old vehicles
• 10 branches situated Australia wide
• 24 hour roadside assistance
• Generous long term discounts
• Large beds in all motorhome models
• Most competitive and simple to understand protection cover
• One way rentals available
• Personal service from a family owned and operated business
• Rentals available to drivers from 21 years of age
• Unlimited kilometres included
• Very Competitive dynamic rates
• Combine rentals in the USA, Australia and New Zealand to obtain long term discounts
• No restrictions on pick up and drop off times
• Overseas marketing representation based in the UK and Central Europe
• 4WD Adventure Camper available in the UK / Central Europe for consumer and trade events

Apollo Motorhomes AU Domestic Rental Terms

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Apollo Motorhomes Australia. Here is a summary of their terms and conditions.

Definitions
The following definitions apply for the Terms and Conditions for Apollo Motorhomes Australia.

• The Supplier means the operator of Apollo Motorhomes Australia.
• The Client is also referred to as the hirer (s) or renter (s).

Payment Terms
- The initial deposit paid is non-refundable.
- The balance is payable 28 days before travel. Please ensure sufficient funds are available.
- A bond will be taken upon arrival and will be deducted from your credit card (the amount will depend on the Reduction Cover you have chosen to take out).
Note: full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 94+ days prior to pick up. No Further Fee
If cancelled 25 to 93 days prior to pick up - 10% of Total Rental (minimum $250)
If cancelled 10 to 24 days prior to pick up - 20% of Total Rental (minimum $250)
If cancelled 9 to 4 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick up or early return of vehicle.

Original pick-up date or the earliest confirmed pick-up date is used to calculate the cancellation fee. Refunds by credit card can
take up to 14 working days depending on the guest’s financial institution.

Original pick-up date is used to calculate the cancellation fee.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

**
- All rental days are calculated per calendar day
- Rates are in Australian dollars and include 10% Goods and Services Tax
- Rates exclude one-way fees, Location Surcharges, Value Pack and Extras
- These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations
- Please specify the correct number of guests on all bookings.
- Rates are subject to change without notice

Rates Include:
- 2wd vehicles unlimited kilometres
- 4wd vehicles 300 kilometres per day
- 10% GST
- 3% Administration Fee/Taxes
- Personal Kits
- Kitchen Kit
- Apollo Welcome Pack
- Personal Check Out and Check-in Service
- Pre-hire Cleaning Fees
- Vehicle Consultation Fee
- 24hr Roadside Assistance
- Extra Driver Fees
- Camp Ground Guides

Value Pack:
2WD Camper add AU$58.75 per day
4WD Camper add AU$65 per day
• The maximum amount payable per rental segment for a Value Pack is 50 days rental.
• The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes: All Vehicles - VIP Cover, Pre-purchased Gas Bottle, Initial set of Toilet Chemicals, Camp Chairs and Table, and Baby or Booster Seats (on request). 2 W D V e h i c l e s – also includes unlimited windscreen and tyres and undercarriage/overhead damage
The Apollo Pack does not include the Broome Surcharge or 4WD Additional Cover. 

Booking Amendments:
if you wish to make any changes to your booking (including voluntary downgrade) the booking will be calculated by using either the original rate or the rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:

- Change of date for vehicle pick-up or drop-off

- Change of location (depot) for vehicle pick-up or drop-off

- Change of vehicle category

- Name change

-Change of rate scheme including special rates
 

If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original
booking.

If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.

Booking Amendment Fee:
The first change only is at no charge. The first change may involve several aspects of the reservation. The second and subsequent changes are at AU$25 per aspect, per change.

Extending a Road Trip
If you get swept up in the adventure of a road trip and want to extend their booking whilst on the road, you should first
contact our friendly Reservations team who will be happy to advise if the extension is possible, and the costs associated. To
secure an extension, the extra costs (calculated on the current rate of the day), will need to be paid by credit card inclusive of all
taxes and surcharges, either over the phone or at an Apollo Branch at the time of extension. Of course, any long-term discounts
in place, will continue to apply to the booking.

We will always do our best to accommodate any extensions however it is subject to availability of our fleet.

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations:
Apollo branches are located across Australia, allowing our guests to plan for road trips both long and short. Our Broome branch
is a little more remote than others and therefore a single $750 location fee applies to guests who pick-up or drop-off at our
Broome branch.

Certain RVs are more popular in certain locations
Vehicle availability in certain locations is subject to change.
 
Branch Hours:
All branches are closed Christmas Day, New years Day, Good Friday and Australia Day Public Holiday (26 January 2018).
All rentals picking up or dropping off on the following days will incur an additional $100 surcharge:
• Easter Monday (17 April 2017)
• Anzac Day (25 April 2017)
• Labour Day Brisbane, Cairns only (01 May 2017)
• Queens Birthday except for Brisbane, Cairns, Broome, Perth (12 June 2017)
• Labour Day Adelaide and Sydney only (02 October 2017)
• Queens Birthday Brisbane, Cairns, Broome and Perth only (02 October 2017)
• Boxing Day (26 December 2017)
• Day After New Year's Day (2nd January 2018)
• Labour Day Perth and Broome only (05 March 2018)
• Labour Day Melbourne only (12 March 2018)
*Dates are correct at time of release. Dates subject to change.

Adelaide, Brisbane, Melbourne, Perth, Sydney branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm seven days a week
• 1 May 2017 – 31 August 2017 8am to 4.30pm CLOSED Sundays
• 1 September 2017 – 31 March 2018 8am to 4.30pm seven days a week

Alice Springs, Cairns branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week
• 1 November 2017 – 31 March 2018 8am to 4.30pm CLOSED Sundays

Darwin branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week
• 1 November 2017 – 19 December 2017 8am to 4.30pm CLOSED Sundays
• 20 December 2017 – 31 March 2018 Branch CLOSED

Broome branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week
• 1 November 2017 – 19 December 2017 8am to 4.30pm CLOSED Sundays
• 20 December 2017 – 31 March 2018 Branch CLOSED

Broome Public Holidays:
• Easter Monday (17 April 2017), ANZAC Day (25 April 2017), Western Australia Day (05 June 2017) and queen’s Birthday (02 October 2017) opened 8am to 12pm

Hobart branch hours:
• 1 April 2017 – 31 May 2017 8am to 4.30pm CLOSED Sundays
• 1 June 2017 – 31 August 2017 Branch CLOSED
• 1 September 2017 – 31 March 2018 8am to 4.30pm seven days a week

Kilometres 2wd Vehicles:
Rates include unlimited kilometres.

Kilometres 4wd Vehicles:
Rates include 300 kilometres per day. 500-kilometre packages are available at a cost of AU$187.50. Kilometre packs must be prepaid before departure. There is no refund for unused kilometres. Excess kilometres are charged ar AU$0.40 per kilometre.

Transfer:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. it is the renter’s responsibility to get to and from the branch.

Payment at Branches: 
For security reasons, Apollo will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.

Credit Cards:
Supplier only accepts Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional refundable 1.69% surcharge on any transaction, Debit card incurs 1.10%. American Express, Union Pay and Diners Club will incur an additional non-refundable 2.80% surcharge on any transaction.

Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 14 working days depending on the renter’s Financial institution.

Rental Duration:
The minimum rental for all vehicles is five days.
A 10 day minimum rental period applies during the period of 15 December 2019 to 5 January 2020.
During the Bathurst and Phillip Island races (01 October 2019 to 20 October 2019) a 10-day minimum rental period applies from Brisbane, Sydney, Melbourne and Adelaide branches only applies to the Euro Camper, Euro Star, Euro Slider and Euro Deluxe motorhomes.
Minimum rental periods are subject to change during other peak periods.

One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one-way rental fee of $165 is charged for one-way rentals collecting or dropping off in Broome, Perth, Darwin or Alice Springs. All other one way rentals will be charged accordingly. The one-way fee is waived for each rental segment of 21+ days.

Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. if the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at the time of pick-up when the driver is present.
Drivers must be 21 years of age or over.

Campground Guides:
Each vehicle is supplied with complimentary campground guides.

Vehicle Consultation:
On pick up of the vehicle, our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Welcome Pack for the first night that includes some essential items.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).

Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)

Pre-purchased Gas Bottle (Included in the Value Pack):
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Hitop Campervan/Endeavour Campervan/Euro Tourer/Adventure Camper/Trailfinder Camper/Overlander
$35 – 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rentals.

Additional Products:
• Camp Chairs (included in the Value Pack) - $17 each per rental
• Camp Table (included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Heater/Fan - $15 per rental
• Toilet Chemicals - $2.50 each
• Baby Seats(Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to the Motorhome Range. Cost is $35 per rental. Baby seats cannot be fitted in the Hitop Campervan, Euro Tourer, Euro Slider, Adventure Camper and Trailfinder Camper vehicles. Children under 6 months of age cannot be accommodated in any of the Motorhomes.
• Booster Seats(Included in the Value Pack) - Booster seat (must be pre-booked) suitable for a child between 4 and 7 years of age can be supplied for the Motorhome Range. Cost is $35 each per rental. Booster seats cannot be fitted in the Hitop Campervan, Euro Tourer, Euro Slider, Adventure Camper and Trailfinder Camper vehicles.
• Satellite Phone (must be pre-booked) - $20 per day plus call charges
• First Aid Kits - A First Aid kit is supplied in every vehicle. if the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Additional packages may be offered on pick up.

• Extended Roadside Assistance - $4 per day capped at 25 days. This includes opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres. Non-mechanical issues are not covered and guests may be required to take the RV to a repairer.

• Windscreen and Tyre Protection Plus Extended Roadside Assistance - $7 per day capped at 25 days. This includes 1 windscreen, 2 tyres, opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.

Apollo Policy on Child Restraints

DATE OF BIRTH FOR CHILDREN UNDER 8 YEARS
Apollo will now require the date of birth for all children under 8 years of age, this is to ensure they can safely travel in our vehicles.
Child Restraints - Guidelines for the safe travel of children

Age Restrictions

Multiple Rentals:
Consecutive Apollo Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. if drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions. This discount does not apply to completed bookings.

Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one-way fee if applicable. Only the Hitop Campervan, 4wd Adventure Camper, Trailfinder Camper and Overlander are available to be rented to and from the Broome branch.

Hobart Rentals:
An additional charge of $90 applies to all rentals picking up in Hobart. This is in addition to the one-way fee if applicable.
4WD vehicles are not available to be rented to and from the Hobart branch.

4WD Rental Locations
The 4WD Adventure Camper and Trailfinder Camper cannot be rented to or from the Hobart, Melbourne or Sydney Branches.
The Overlander can only be rented to or from Alice Springs, Broome, Cairns, Darwin or Perth Branches.

Ferry Reservations:
Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.7m vehicle on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.

Travel Restrictions:
Two Wheel Drive Vehicles:
- Cannot be driven on unsealed roads. The only exception is well-maintained access roads less than 12 kilometres long to recognised campgrounds.
- Can be driven to any island including Tasmania and/or North of the Daintree River as long as written permission is obtained from Apollo prior to travel.

Four Wheel Drive Vehicles:
Can also be driven on recognised unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo:
Any islands (including Tasmania, excluding Fraser island and Moreton island), Arnhem Land in general, Birdsville Track, Bungle Bungles, Burke Development Road from Chillagoe to Normanton, Cape Leveque, Cape york (North of Daintree River), Finke Road, Gibb River Road, Kalumburu Road, Mitchell Falls/Plateau, Mereenie Loop, Oodnadatta Track, Savannah Way from Normanton to Borroloola, Simpson Desert, Strzelecki Track, Tanami Track, the Plenty Highway, Warburton Road, and and any other remote area.

Vehicles are NOT permitted to travel Boggy Hole (Finke Gorge National Park), Central Arnhem Road, Fraser island, Gunbarrel Highway, Moreton island, Old Gunbarrel Highway, the Canning Stock Route, the last 2 kilometres of the Lennard River Gorge Road, The Lost City in Litchfield Park, the Old South Road from Maryvale to Finke, the Old Telegraph Road section of the road to Cape york at any time.

Vehicles are NOT permitted to travel to Cape york between the months of December to May (at all other times permission is required to travel to Cape york).

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Apollo Reservations.
Subject to the change being approved, a minimum additional charge of $700 will apply.

Repairs:
We understand that while on holiday the RV may require small repairs. So not to disrupt the road trip any further, if the damage
was not caused by the guest, repairs up to $100 can be completed without authorisation and will be reimbursed. If repairs over
$100 are needed, the Apollo Assist team should be informed prior to repair being completed.

All RVs are enrolled in the Australian Automobile Association and 24hr mechanical emergency roadside assistance is available if needed simply contact Apollo Assist at 1300 798 212.

Holiday Disruption Coverage

Should the hirer’s motorhome holiday be disrupted by a mechanical breakdown as defined below (which does not extend to accident or damages caused by the renter), for more than 12 working hours after reporting to Apollo, the renter will be reimbursed up to a maximum of the gross daily rental rate for each day affected until the problem is rectified. Failure of mechanical and accessories which includes living cabin air conditioner, water pump, shower/toilet, refrigerator, stove/grill must be assessed by a branch or authorised repairer. Reimbursement is only possible when Apollo has been contacted to rectify the problem and the hirer cooperates to do so. Failure notify Apollo acknowledges that the issues is of such a minor nature that the hirer makes no claim for loss of time in respect of their rental. Defects and repairs of Wi-Fi, travel devices, radio, TV, CD or DVD player, awning, cruise control, etc. are not considered mechanical breakdowns and are excluded from Holiday Disruption Coverage. The following conditions results in the compromised performance of accessories and as such Apollo will not be held liable for financial compensation: - Air conditioners in temperatures over 36 degrees Celsius - Electric and Propox Gas heaters in temperatures under 4 degrees Celsius - Freezing of water pumps in temperatures below 2 degrees Celsius

Infringements, Tolls and Fines
Apollo will pass on any charges you receive for traffic infringements, toll way or parking fines during your road trip. For Toll Way Fees received, Apollo reserves the right to charge to the guest’s credit or debit card upon receiving the toll way fee, and an administration fee of $75 per toll way fee received to cover associated administrative costs.

Apollo offers guests the option of purchasing our Toll Package for $39 which gives guests a $50 ‘toll credit’. When travelling through toll ways the credit will be used up to the value of $50. Once $50 is exceeded, another toll package will be automatically charged to the guest’s credit card. (A 0.75c registration matching fee applies within the $50 credit).

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked then they will not be entitled to any refund.

Limit of Liability:
in the event of no alternative, vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
We believe fur friends can only make a road trip better and both service animals and pet dogs are allowed to travel in our RVs
with written permission from Apollo at time of booking. There is a $200 pet service fee for each pet, this excludes service
animals. Our full policy can be viewed on the Apollo website.

Smoking:
Smoking is not allowed in our vehicles.


PROTECTION PACKAGE

Personal Injury:
The Vehicle has third party insurance cover. it is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal injury Travel insurance. if the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However, the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The Liability applies in respect of each claim, not per rental. in addition to the Liability, an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Standard Liability:
Hitop, Vivid, Endeavour, Tourer

*The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental
**Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

All Other 2WD Vehicles

*The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental
**Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

All 4WD Vehicles

*The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental
**Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

4WD Additional Cover:
This additional cover for $299 is available when either Liability Reduction Option (VIP cover) or the Value Pack have been purchased.
Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan*
• Unlimited tyre and windscreen cover
• Damage to the awning
• Damage to the roof top tent
• Unlimited kilometres
• NiL Liability ($500 bond)
• Towing and vehicle recovery costs from 4WD roads where permission from Apollo to travel on these roads has been granted
*Overhead and underbody damage is not covered in the event of a single vehicle roll over.
This protection does not cover single vehicle rollover.

Bond:
To keep this simple - the bond payment will depend on the liability option chosen. If the guest chooses to take ‘The Low Road’ or
‘The Middle Road’ the total bond will be debited to the Credit or Debit card immediately. When a Visa or MasterCard Debit card
is used a 1.10% fee will apply, when a Visa or MasterCard Credit card is used a 1.69% fee will apply or when an Amex, Diners or UnionPay is used a 2.80% fee will apply. If the guest chooses to take ‘The High Road’ the Bond is payable to Apollo by an open signed credit card imprint with an authorisation for $250/$500. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV.

The Bond, and associated fees when a Visa or MasterCard is used, is fully refundable provided terms are met. The RV simply
needs to be returned on time and full of fuel to the Apollo branch location booked. Credit card refunds including bond refunds
can take up to 14 working days depending on the guest’s financial institution.

If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to
cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not
sufficient enough to cover the damage, extra costs will be charged.

If a guest is continuing on with another Apollo RV booking, the Bond can be transferred to the next booking within Australia.

Full Responsibility:
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.

• Damage and associated costs with recovery or a bogged vehicle.
• Damage caused to tyres and windscreen except where Liability Reduction Option (VIP Cover) has been purchased.
• Damage or loss caused to any personal belongings.
• Damage caused due to the use of incorrect or contaminated fuel.
• Damage to the awning, slide out, overhead or underbody of the Vehicle.
• Damage to the roof top tent except where 4wd Additional Cover had been purchased.

Damage to the underbody of the Vehicle except where the vehicle is 2WD and Value Pack has been purchased.

Rates/Terms/Conditions
Are subject to change without notice.

Apollo Motorhomes AU Domestic Rental Terms for travel between 01-Apr-2019 and 31-Dec-2020

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Apollo Motorhomes Australia. Here is a summary of their terms and conditions.

Definitions
The following definitions apply for the Terms and Conditions for Apollo Motorhomes Australia.

• The Supplier means the operator of Apollo Motorhomes Australia.
• The Client is also referred to as the hirer (s) or renter (s).

Payment Terms
- The initial deposit paid is non-refundable.
- The balance is payable 28 days before travel. Please ensure sufficient funds are available.
- A bond will be taken upon arrival and will be deducted from your credit card (the amount will depend on the Reduction Cover you have chosen to take out).
Note: full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Cancellation Policy
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 94+ days prior to pick up. No Further Fee
If cancelled 25 to 93 days prior to pick up - 10% of Total Rental (minimum $250)
If cancelled 10 to 24 days prior to pick up - 20% of Total Rental (minimum $250)
If cancelled 9 to 4 days prior to pick up - 50% of Total Rental (minimum $250)
If cancelled 3 days prior or on the day of pick up or no show - 100% of Total Rental (minimum $250)
There is no refund for late pick up or early return of vehicle.

Original pick-up date or the earliest confirmed pick-up date is used to calculate the cancellation fee. Refunds by credit card can
take up to 14 working days depending on the guest’s financial institution.

Original pick-up date is used to calculate the cancellation fee.

Travel Insurance:
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.

**
- All rental days are calculated per calendar day
- Rates are in Australian dollars and include 10% Goods and Services Tax
- Rates exclude one-way fees, Location Surcharges, Value Pack and Extras
- These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles travelling together). Requests for group bookings should first be directed to reservations
- Please specify the correct number of guests on all bookings.
- Rates are subject to change without notice

Rates Include:
- 2wd vehicles unlimited kilometres
- 4wd vehicles 300 kilometres per day
- 10% GST
- 3% Administration Fee/Taxes
- Personal Kits
- Kitchen Kit
- Apollo Welcome Pack
- Personal Check Out and Check-in Service
- Pre-hire Cleaning Fees
- Vehicle Consultation Fee
- 24hr Roadside Assistance
- Extra Driver Fees
- Camp Ground Guides

Value Pack:
2WD Camper add AU$58.75 per day
4WD Camper add AU$65 per day
• The maximum amount payable per rental segment for a Value Pack is 50 days rental.
• The minimum amount payable per rental segment for a Value Pack will be based on the minimum rental period applicable for your rental.
The Value Pack includes: All Vehicles - VIP Cover, Pre-purchased Gas Bottle, Initial set of Toilet Chemicals, Camp Chairs and Table, and Baby or Booster Seats (on request). 2 W D V e h i c l e s – also includes unlimited windscreen and tyres and undercarriage/overhead damage
The Apollo Pack does not include the Broome Surcharge or 4WD Additional Cover. 

Booking Amendments:
if you wish to make any changes to your booking (including voluntary downgrade) the booking will be calculated by using either the original rate or the rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:

- Change of date for vehicle pick-up or drop-off

- Change of location (depot) for vehicle pick-up or drop-off

- Change of vehicle category

- Name change

-Change of rate scheme including special rates
 

If the rate scheme or RV category is changed, this is considered a new booking and cancellation fees may apply to the original
booking.

If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.

Booking Amendment Fee:
The first change only is at no charge. The first change may involve several aspects of the reservation. The second and subsequent changes are at AU$25 per aspect, per change.

Extending a Road Trip
If you get swept up in the adventure of a road trip and want to extend their booking whilst on the road, you should first
contact our friendly Reservations team who will be happy to advise if the extension is possible, and the costs associated. To
secure an extension, the extra costs (calculated on the current rate of the day), will need to be paid by credit card inclusive of all
taxes and surcharges, either over the phone or at an Apollo Branch at the time of extension. Of course, any long-term discounts
in place, will continue to apply to the booking.

We will always do our best to accommodate any extensions however it is subject to availability of our fleet.

Rental Charges:
Rental days are charged per calendar day. The day of pick-up is calculated as the first day of rental and the day of return is calculated as the last day of rental. Vehicles must be returned within branch hours.

Branch Locations:
Apollo branches are located across Australia, allowing our guests to plan for road trips both long and short. Our Broome branch
is a little more remote than others and therefore a single $750 location fee applies to guests who pick-up or drop-off at our
Broome branch.

Certain RVs are more popular in certain locations
Vehicle availability in certain locations is subject to change.
 
Branch Hours:
All branches are closed Christmas Day, New years Day, Good Friday and Australia Day Public Holiday (26 January 2018).
All rentals picking up or dropping off on the following days will incur an additional $100 surcharge:
• Easter Monday (17 April 2017)
• Anzac Day (25 April 2017)
• Labour Day Brisbane, Cairns only (01 May 2017)
• Queens Birthday except for Brisbane, Cairns, Broome, Perth (12 June 2017)
• Labour Day Adelaide and Sydney only (02 October 2017)
• Queens Birthday Brisbane, Cairns, Broome and Perth only (02 October 2017)
• Boxing Day (26 December 2017)
• Day After New Year's Day (2nd January 2018)
• Labour Day Perth and Broome only (05 March 2018)
• Labour Day Melbourne only (12 March 2018)
*Dates are correct at time of release. Dates subject to change.

Adelaide, Brisbane, Melbourne, Perth, Sydney branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm seven days a week
• 1 May 2017 – 31 August 2017 8am to 4.30pm CLOSED Sundays
• 1 September 2017 – 31 March 2018 8am to 4.30pm seven days a week

Alice Springs, Cairns branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week
• 1 November 2017 – 31 March 2018 8am to 4.30pm CLOSED Sundays

Darwin branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week
• 1 November 2017 – 19 December 2017 8am to 4.30pm CLOSED Sundays
• 20 December 2017 – 31 March 2018 Branch CLOSED

Broome branch hours:
• 1 April 2017 – 30 April 2017 8am to 4.30pm CLOSED Sundays
• 1 May 2017 – 31 October 2017 8am to 4.30pm seven days a week
• 1 November 2017 – 19 December 2017 8am to 4.30pm CLOSED Sundays
• 20 December 2017 – 31 March 2018 Branch CLOSED

Broome Public Holidays:
• Easter Monday (17 April 2017), ANZAC Day (25 April 2017), Western Australia Day (05 June 2017) and queen’s Birthday (02 October 2017) opened 8am to 12pm

Hobart branch hours:
• 1 April 2017 – 31 May 2017 8am to 4.30pm CLOSED Sundays
• 1 June 2017 – 31 August 2017 Branch CLOSED
• 1 September 2017 – 31 March 2018 8am to 4.30pm seven days a week

Kilometres 2wd Vehicles:
Rates include unlimited kilometres.

Kilometres 4wd Vehicles:
Rates include 300 kilometres per day. 500-kilometre packages are available at a cost of AU$187.50. Kilometre packs must be prepaid before departure. There is no refund for unused kilometres. Excess kilometres are charged ar AU$0.40 per kilometre.

Transfer:
Vehicles must be collected and returned to our branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. it is the renter’s responsibility to get to and from the branch.

Payment at Branches: 
For security reasons, Apollo will only accept credit card or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches. The Bond on the vehicle is only payable at pick-up by Credit Card or Debit Credit Card. The Bond cannot be paid with a pre-paid Credit Card.

Credit Cards:
Supplier only accepts Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional refundable 1.69% surcharge on any transaction, Debit card incurs 1.10%. American Express, Union Pay and Diners Club will incur an additional non-refundable 2.80% surcharge on any transaction.

Exchange Rate / Currency Variations:
All credit card transactions are conducted in Australian dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 14 working days depending on the renter’s Financial institution.

Rental Duration:
The minimum rental for all vehicles is five days.
A 10 day minimum rental period applies during the period of 15 December 2019 to 5 January 2020.
During the Bathurst and Phillip Island races (01 October 2019 to 20 October 2019) a 10-day minimum rental period applies from Brisbane, Sydney, Melbourne and Adelaide branches only applies to the Euro Camper, Euro Star, Euro Slider and Euro Deluxe motorhomes.
Minimum rental periods are subject to change during other peak periods.

One Way Rentals:
One way rentals are available subject to the minimum rental periods in the table below. A one-way rental fee of $165 is charged for one-way rentals collecting or dropping off in Broome, Perth, Darwin or Alice Springs. All other one way rentals will be charged accordingly. The one-way fee is waived for each rental segment of 21+ days.

Driver’s Licence and Minimum Age:
A current and full motor vehicle driver’s licence is required. if the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at the time of pick-up when the driver is present.
Drivers must be 21 years of age or over.

Campground Guides:
Each vehicle is supplied with complimentary campground guides.

Vehicle Consultation:
On pick up of the vehicle, our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Welcome Pack for the first night that includes some essential items.

General Equipment:
Each vehicle is supplied with complimentary general equipment (such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom).

Kitchen and Personal Kits:
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.)

Pre-purchased Gas Bottle (Included in the Value Pack):
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$25 – Hitop Campervan/Endeavour Campervan/Euro Tourer/Adventure Camper/Trailfinder Camper/Overlander
$35 – 4 and 6 Berth Motorhomes
The gas bottle can be returned empty to Apollo at the completion of the rental. The fee applies for each part of a multiple rentals.

Additional Products:
• Camp Chairs (included in the Value Pack) - $17 each per rental
• Camp Table (included in the Value Pack) - $24 per rental
• GPS - $10 per day up to a maximum of $100 per hire
• Heater/Fan - $15 per rental
• Toilet Chemicals - $2.50 each
• Baby Seats(Included in the Value Pack) - Baby seats (must be pre-booked) suitable for children 6 months to 3 years of age can be fitted to the Motorhome Range. Cost is $35 per rental. Baby seats cannot be fitted in the Hitop Campervan, Euro Tourer, Euro Slider, Adventure Camper and Trailfinder Camper vehicles. Children under 6 months of age cannot be accommodated in any of the Motorhomes.
• Booster Seats(Included in the Value Pack) - Booster seat (must be pre-booked) suitable for a child between 4 and 7 years of age can be supplied for the Motorhome Range. Cost is $35 each per rental. Booster seats cannot be fitted in the Hitop Campervan, Euro Tourer, Euro Slider, Adventure Camper and Trailfinder Camper vehicles.
• Satellite Phone (must be pre-booked) - $20 per day plus call charges
• First Aid Kits - A First Aid kit is supplied in every vehicle. if the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Additional packages may be offered on pick up.

• Extended Roadside Assistance - $4 per day capped at 25 days. This includes opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres. Non-mechanical issues are not covered and guests may be required to take the RV to a repairer.

• Windscreen and Tyre Protection Plus Extended Roadside Assistance - $7 per day capped at 25 days. This includes 1 windscreen, 2 tyres, opening vehicle on lock out, lost key replacement up to $120, emergency towing up to 25km, jump start, flat tyre change using spare located in the vehicle, fuel delivery up to 20 litres.

Apollo Policy on Child Restraints

DATE OF BIRTH FOR CHILDREN UNDER 8 YEARS
Apollo will now require the date of birth for all children under 8 years of age, this is to ensure they can safely travel in our vehicles.
Child Restraints - Guidelines for the safe travel of children

Age Restrictions

Multiple Rentals:
Consecutive Apollo Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand on Star RV, Apollo, Cheapa Campa and Hippie Camper can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. if drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions. This discount does not apply to completed bookings.

Broome Rentals:
An additional charge of $750 applies to all rentals picking up or dropping off in Broome. This is in addition to the one-way fee if applicable. Only the Hitop Campervan, 4wd Adventure Camper, Trailfinder Camper and Overlander are available to be rented to and from the Broome branch.

Hobart Rentals:
An additional charge of $90 applies to all rentals picking up in Hobart. This is in addition to the one-way fee if applicable.
4WD vehicles are not available to be rented to and from the Hobart branch.

4WD Rental Locations
The 4WD Adventure Camper and Trailfinder Camper cannot be rented to or from the Hobart, Melbourne or Sydney Branches.
The Overlander can only be rented to or from Alice Springs, Broome, Cairns, Darwin or Perth Branches.

Ferry Reservations:
Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.7m vehicle on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.

Travel Restrictions:
Two Wheel Drive Vehicles:
- Cannot be driven on unsealed roads. The only exception is well-maintained access roads less than 12 kilometres long to recognised campgrounds.
- Can be driven to any island including Tasmania and/or North of the Daintree River as long as written permission is obtained from Apollo prior to travel.

Four Wheel Drive Vehicles:
Can also be driven on recognised unsealed tracks but may only travel to the following remote areas with the express written permission of Apollo:
Any islands (including Tasmania, excluding Fraser island and Moreton island), Arnhem Land in general, Birdsville Track, Bungle Bungles, Burke Development Road from Chillagoe to Normanton, Cape Leveque, Cape york (North of Daintree River), Finke Road, Gibb River Road, Kalumburu Road, Mitchell Falls/Plateau, Mereenie Loop, Oodnadatta Track, Savannah Way from Normanton to Borroloola, Simpson Desert, Strzelecki Track, Tanami Track, the Plenty Highway, Warburton Road, and and any other remote area.

Vehicles are NOT permitted to travel Boggy Hole (Finke Gorge National Park), Central Arnhem Road, Fraser island, Gunbarrel Highway, Moreton island, Old Gunbarrel Highway, the Canning Stock Route, the last 2 kilometres of the Lennard River Gorge Road, The Lost City in Litchfield Park, the Old South Road from Maryvale to Finke, the Old Telegraph Road section of the road to Cape york at any time.

Vehicles are NOT permitted to travel to Cape york between the months of December to May (at all other times permission is required to travel to Cape york).

Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.

Change of Drop Off Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from Apollo Reservations.
Subject to the change being approved, a minimum additional charge of $700 will apply.

Repairs:
We understand that while on holiday the RV may require small repairs. So not to disrupt the road trip any further, if the damage
was not caused by the guest, repairs up to $100 can be completed without authorisation and will be reimbursed. If repairs over
$100 are needed, the Apollo Assist team should be informed prior to repair being completed.

All RVs are enrolled in the Australian Automobile Association and 24hr mechanical emergency roadside assistance is available if needed simply contact Apollo Assist at 1300 798 212.

Holiday Disruption Coverage

Should the hirer’s motorhome holiday be disrupted by a mechanical breakdown as defined below (which does not extend to accident or damages caused by the renter), for more than 12 working hours after reporting to Apollo, the renter will be reimbursed up to a maximum of the gross daily rental rate for each day affected until the problem is rectified. Failure of mechanical and accessories which includes living cabin air conditioner, water pump, shower/toilet, refrigerator, stove/grill must be assessed by a branch or authorised repairer. Reimbursement is only possible when Apollo has been contacted to rectify the problem and the hirer cooperates to do so. Failure notify Apollo acknowledges that the issues is of such a minor nature that the hirer makes no claim for loss of time in respect of their rental. Defects and repairs of Wi-Fi, travel devices, radio, TV, CD or DVD player, awning, cruise control, etc. are not considered mechanical breakdowns and are excluded from Holiday Disruption Coverage. The following conditions results in the compromised performance of accessories and as such Apollo will not be held liable for financial compensation: - Air conditioners in temperatures over 36 degrees Celsius - Electric and Propox Gas heaters in temperatures under 4 degrees Celsius - Freezing of water pumps in temperatures below 2 degrees Celsius

Infringements, Tolls and Fines
Apollo will pass on any charges you receive for traffic infringements, toll way or parking fines during your road trip. For Toll Way Fees received, Apollo reserves the right to charge to the guest’s credit or debit card upon receiving the toll way fee, and an administration fee of $75 per toll way fee received to cover associated administrative costs.

Apollo offers guests the option of purchasing our Toll Package for $39 which gives guests a $50 ‘toll credit’. When travelling through toll ways the credit will be used up to the value of $50. Once $50 is exceeded, another toll package will be automatically charged to the guest’s credit card. (A 0.75c registration matching fee applies within the $50 credit).

Change Of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Vehicle Category:
Vehicles cannot be requested by make or model, only by vehicle category.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked then they will not be entitled to any refund.

Limit of Liability:
in the event of no alternative, vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Important:
We reserve the right to refuse any rental at our discretion.

Animals:
We believe fur friends can only make a road trip better and both service animals and pet dogs are allowed to travel in our RVs
with written permission from Apollo at time of booking. There is a $200 pet service fee for each pet, this excludes service
animals. Our full policy can be viewed on the Apollo website.

Smoking:
Smoking is not allowed in our vehicles.


PROTECTION PACKAGE

Personal Injury:
The Vehicle has third party insurance cover. it is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and Apollo strongly recommends that all passengers take out their own Personal injury Travel insurance. if the renter is responsible for the accident the Vehicle’s third party insurance should cover the renter for the liability except where the renter has committed a breach of the Vehicle’s third party insurance, e.g. drink driving.

Property Damage:
The Vehicle is insured for damage to it or damage to the property of a third party. However, the renter is responsible up to the amount of the applicable Liability for the cost of such damage to third party property, or to the rented Vehicle. The Liability applies in respect of each claim, not per rental. in addition to the Liability, an administration fee of $75 will be charged per claim.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. Apollo reserves the right to charge the renter for any vehicle damage including Third Party property damage not reported on return of the vehicle.

Standard Liability:
Hitop, Vivid, Endeavour, Tourer

*The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental
**Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

All Other 2WD Vehicles

*The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental
**Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

All 4WD Vehicles

*The minimum amount payable for each reduction option per rental will be based on the minimum rental period applicable for your rental
**Includes one windscreen, two tyres and demurrage. Should these amounts be exceeded the cost to repair or replace the items will not be covered and will be the responsibility of the renter.

4WD Additional Cover:
This additional cover for $299 is available when either Liability Reduction Option (VIP cover) or the Value Pack have been purchased.
Coverage with this offer will protect the renter for:
• Accidental damage to the overhead and underbody sections of the 4WD Campervan*
• Unlimited tyre and windscreen cover
• Damage to the awning
• Damage to the roof top tent
• Unlimited kilometres
• NiL Liability ($500 bond)
• Towing and vehicle recovery costs from 4WD roads where permission from Apollo to travel on these roads has been granted
*Overhead and underbody damage is not covered in the event of a single vehicle roll over.
This protection does not cover single vehicle rollover.

Bond:
To keep this simple - the bond payment will depend on the liability option chosen. If the guest chooses to take ‘The Low Road’ or
‘The Middle Road’ the total bond will be debited to the Credit or Debit card immediately. When a Visa or MasterCard Debit card
is used a 1.10% fee will apply, when a Visa or MasterCard Credit card is used a 1.69% fee will apply or when an Amex, Diners or UnionPay is used a 2.80% fee will apply. If the guest chooses to take ‘The High Road’ the Bond is payable to Apollo by an open signed credit card imprint with an authorisation for $250/$500. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV.

The Bond, and associated fees when a Visa or MasterCard is used, is fully refundable provided terms are met. The RV simply
needs to be returned on time and full of fuel to the Apollo branch location booked. Credit card refunds including bond refunds
can take up to 14 working days depending on the guest’s financial institution.

If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to
cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not
sufficient enough to cover the damage, extra costs will be charged.

If a guest is continuing on with another Apollo RV booking, the Bond can be transferred to the next booking within Australia.

Full Responsibility:
At all times the renter is responsible for:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.

• Damage and associated costs with recovery or a bogged vehicle.
• Damage caused to tyres and windscreen except where Liability Reduction Option (VIP Cover) has been purchased.
• Damage or loss caused to any personal belongings.
• Damage caused due to the use of incorrect or contaminated fuel.
• Damage to the awning, slide out, overhead or underbody of the Vehicle.
• Damage to the roof top tent except where 4wd Additional Cover had been purchased.

Damage to the underbody of the Vehicle except where the vehicle is 2WD and Value Pack has been purchased.

Rates/Terms/Conditions
Are subject to change without notice.

Apollo Motorhomes AU Domestic Insurance