mighty campers au domestic - australia campervan hire companies

Mighty Campervan & Car Rentals specialises in providing safe, reliable, low cost, no frills campervan and car rentals throughout Australia with all the frills available for only a couple of pennies more. We offer a fleet of quality 2 berth and 4WD campervans, along with a range of car rentals to suit your travelling needs!

Mighty Campers AU Domestic Rental Terms

IMPORTANT INFORMATION ABOUT YOUR RENTALS

On arrival, you will be required to sign a rental agreement with the operators of Mighty Campers Australia. Here is a summary of their terms and conditions.

DEFINITIONS

The following definitions apply for the Terms and Conditions for Mighty Campers Australia.

• The Supplier means the operator of Mighty Campers Australia.
• The Client is also referred to as the hirer (s) or renter (s).

PAYMENT TERMS

• The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation (Visa or Mastercard only).
• The balance of monies owing to is required 33 days before the hire commences. If the hire is booked with in 33 days prior to the pick-up date full payment is required upon booking confirmation.
• A bond amount of AU$3,500 for the Highball and Double Down or AU$5,000 for the Deuce, Deuce Plus, Double Up and Big Six is also due upon arrival. This amount is deducted from your credit card is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. Please read the Terms and Conditions for full details.

Note: full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

TRAVEL INSURANCE

We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

TERMS AND CONDITIONS

This document contains a summary of some of the Rental Conditions. For full detailed conditions refer to the rental agreement provided when the vehicle is collected. Please note all prices quoted in this document are in Australian dollars. Rates and conditions are subject to change without notice.

FLEX RATE

The flex rate is determined by the date of pick-up, location and date of booking for the rental up to 7 days. After every 7 days the flex rate resets to the rate applicable on that day (I.e. 8th, 15th, 22nd day of hire etc). 

INCLUDED IN RATES

• Unlimited Kilometres.
• Crockery and Cutlery.
• 10% GST (Goods and Services Tax)
• Administration Fees (3% of the total rental)
• Linen & Bedding.
• Mighty Light vehicle liability.
• Customer care 24 hours 7 days per week road-service helpline (toll free)
• All branches have local tourist information and maps available.

RATES EXCLUDE

• Liability Reduction Options.
• Extra Driver Fees.
• Refundable Vehicle Security Deposit.
• Fuel and LPG costs.
• One-way Fees and Location Fees where applicable.
• Public Holiday surcharge.

Baby Seat/ Booster Seat Restraints

The type of restraint required for your child depends on their age as follows:

• Children aged under six months (up to 9kg) must wear an approved, properly fastened and adjusted, rear facing child restraint. Children in this category cannot be seated in the front of our vehicles.
• Children aged between six months and under four years (8 – 18kg) must wear an approved, properly fastened and adjusted, rear facing child restraint OR a forward facing child restraint with an in-built harness. Children in this category cannot be seated in the front of our vehicles.
• Children aged between four years and under seven (14 – 26 kg) must wear an approved, properly fastened and adjusted, forward facing child restraint with an in-built harness OR an approved booster seat which is properly positioned and fastened. Whilst it is legal (under certain circumstances) for a child in this category to sit in the front seat, Mighty does not recommend any child under 26kgs or under seven years travels in the front seat.
• All child restraints must comply with current Australian Standards and it is the responsibility of customers to fit them in the vehicle. We strongly recommend any child restraints are pre-booked.

Where your child can sit:

• Front seats in Mighty vehicles are not fitted with anchor points and cannot accommodate children under four years in any case.
• If all appropriate rear seats are being used by children under seven years, children aged between four and six years (inclusive) may travel in the front seat, provided they use an approved booster seat.

Please note: Mighty vehicles are not fitted with child safety barriers for top bunk / overhead beds. Mighty recommends children sleep in the lower dinette-converted beds.

VEHICLE CATEGORY

Vehicles cannot be requested by make or model, only by vehicle category.

ANIMALS

No animals are permitted in our vehicles, excluding guide dogs.

PUBLIC HOLIDAY SURCHARGE

A surcharge of AU$100 will apply to all rentals picking up and/or dropping off on the National and State public holidays listed.

National holidays

State holidays

Note

• The one-way fee if applicable is charged per hire. Minimum one-way rental duration may apply.
• A Public Holiday Surcharge will apply to all rentals picking up and/or dropping off on the national public holidays listed above.
• A Public Holiday Surcharge will apply to all rentals picking up and/or dropping off on the State public holidays listed above.

Mighty Additional Booking Options

1 Liability Reduction Option: Reduces Vehicle Liability to Nil
2 Single vehicle rollover cover: The customer will not have to pay for the cost of any damage attributed to an accidental single vehicle rollover.
3 Toilet Emptying Service: Only available at Cairns, Melbourne and Sydney branches.
4 Express key return: In conjunction with Liability Reduction Option or the Mighty Inclusive Pack.
5 Express Return Pack: Pricing and inclusions are subject to change.

VEHICLE LIABILITY AND LIABILITY REDUCTION OPTION

Personal injury is covered in most cases through Registration Third Party insurance. Mighty does not accept any liability for personal injuries sustained during the rental. Except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions, Mighty does not accept liability for any loss or damage to any personal belongings or property of the Customer (or any person or entity related to the customer). Mighty strongly recommends that the customer takes out personal travel insurance to cover any injury or loss.

In the USA a liability is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the first $3,500 (“the liability”) for the Highball and Double Down, and $5,000 (“the liability”) for all other campervans of the cost of any damage to third party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘Exclusions’. Where the damage is the customer’s fault, this also includes the cost of the daily rental for the period the vehicle is being repaired. In addition to these costs, an administration fee of $60 may apply, per claim. The liability applies in respect of each claim, not rental. The $3,500 or $5,000 liability can be reduced by purchasing the Liability Reduction Option or the Mighty Inclusive Pack.

When the Liability Reduction Option has been purchased, the hirer will have no liability at all with the exception of the ‘exclusions’.

The maximum public liability is $20,000,000, sub-limits may apply. Please note that the maximum public liability may change during the course of the year for which these terms apply.

MIGHTY STRONGLY RECOMMENDS OUR CUSTOMERS TAKE THE MIGHTY INCLUSIVE PACK FOR TRAVEL WITH PEACE OF MIND.

Liability Deposit

If the Liability Reduction Option or the Mighty Pack is not taken, the customer must pay the Liability Deposit. The Liability Deposit is $3,500 or $5,000 and is applicable regardless if the hirer has purchased private travel insurance.

The customer must provide a valid credit card or debit card to pay the Liability Deposit and the amount will be debited to the customer’s credit card or debit card on the day of vehicle collection. The credit or debit card holder must be present and able to sign for the Liability Deposit upon vehicle collection. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a Liability Deposit.

The Liability Deposit is subject to a 2% credit card administration fee in addition to the Liability Deposit amount when the card used is either a Visa credit or debit card or MasterCard credit or debit card, or 2.8% when the credit card used is American Express. The credit card administration fees are subject to change.

The Liability Deposit is fully refundable, including the 2% credit card administration fee, if the card used to provide the Liability Deposit is a Visa credit or debit card or MasterCard credit or debit card, provided the Vehicle is returned undamaged. Mighty recommend that customers use a Visa credit or debit card or MasterCard credit or debit card for the Liability Deposit, as the credit card administration fee that applies when using American Express credit card is not refundable.

Only Visa credit or Visa debit card, MasterCard credit or MasterCard debit card, or American Express credit card are acceptable to use for the purpose of the Liability Deposit.

Exclusions

The Liability Reduction Option will not apply and the customer is responsible for all costs arising out of, or incurred in connection with:
1. Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs and negligence resulting in damage to the hired vehicle or third party vehicle/property.
2. Any loss or damage to any personal belongings or property of the customer (or any person or entity related to the customer), except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions. Mighty recommends the customer does not leave valuables in the vehicle and that they take out personal travel insurance.
3. Any damage where the customer is charged by the local authorities for being careless, showing gross negligence or wilfulness in failing to abide by the local road rules, resulting in damage to the hired vehicle or third party vehicle/property.
4. Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in any way and/or has been abandoned.
5. Replacing keys, which have been lost or stolen, or retrieval of keys which have been locked in a vehicle.
6. Any overhead and underbody damage to the vehicle, however, caused, except where Liability Reduction Option or the Mighty Inclusive Pack has been purchased.
7. Any single vehicle rollover except where the Mighty Inclusive Pack has been purchased.
8. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
9. Damage caused by drivers not identified on the rental agreement and/or drivers whose licence that has been cancelled or suspended and/or drivers who have a licence that is classified as learners or probationary licence.
10. Any damage caused to the vehicle due to the incorrect use of snow chains.
11. Any damage associated with the incorrect use of fuel (fuel being diesel or petrol) this includes Biofuel which should not be used, or water or other contamination of fuel. 
12. Any water related damage which includes, but is not limited to, vehicle submersion, contact with salt water, creek or river crossings, driving through flooded areas and beach driving.
13. The customer has fitted accessories (as provided by Mighty or otherwise) to the vehicle incorrectly or otherwise in a manner which causes damage to the vehicle, the accessories or any other vehicle or property.
14. Using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.

Rental Duration

• Minimum and maximum rental periods apply and are subject to change.
• Late pick-up or early return of vehicle does not entitle the customer to any refund of the unused portion of the rental.
• If a customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Mighty. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit or debit card over the telephone on confirmation of the rental extension. The rate charged may not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of $150 in addition to the daily rate.
• Minimum rental period is 5 days for same city rentals, with exceptions noted below. One-way hires have increased minimum hire requirements – please refer to the one-way rental matrix below.
• Minimum rental period is 10 days for hires where travel dates include 20 December to 10 January.
• Mighty Double Up and Big Six rentals from Sydney that collect during the Bathurst races will have a minimum rental requirement of 7 days. The races usually occur in early October.
• Mighty Double Up and Big Six rentals from Melbourne that collect during the Phillip Island races will have a minimum rental requirement of 7 days.

One Way Matrix

Operating Hours

PEAK: Mighty branches are open 7 days a week with the exception of Good Friday (10 April), Christmas Day (25 December), New Year’s Day (1 January) and Australia Day (26 January) when they are closed. OFF PEAK: Mighty branches are closed on Sundays during off peak months.  The Mighty Alice Springs, Darwin and Hobart branches are closed during off peak months. See below for more information. 

Mighty requests that clients collecting or returning their vehicle to be in the office by 1500 hours.

Multiple Rentals

Should a customer have more than one consecutive rental they can be combined to qualify for longer-term hire discounts off the daily vehicle rates. Details are on application.

Road Restrictions

Campervans can only be driven on sealed/bitumen or well-maintained roads.

The only exceptions to this are well-maintained access roads of less than twelve kilometres to recognised campgrounds, major tourist attractions and well maintained, recognised roads on Kangaroo Island (South Australia). Should a customer wish to travel on an unsealed road that is greater than twelve kilometres in length to access a recognised campground special permission can be arranged pending road condition, weather and distance. Please contact your local representative to discuss.

Mighty reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

Should a customer breach the road restriction rules by taking a vehicle on an unsealed road or restricted road Mighty may impose a fee on the customer of $300 on each occasion that is identified by Mighty.

Licence and Age Restrictions

A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit. Drivers must be 21 years of age or over. If the rented vehicle is a Highball or Double Down; drivers must be 18 years of age or over.

Change of Drop Off Location

If the customer wishes to change the drop-off destination, they must first obtain authorisation from Mighty (call 1800 670 232).
Subject to the change being approved, an additional charge of up to $750 may apply.

Change of Vehicle

Should the vehicle booked be unavailable, Mighty reserves the right to substitute an alternative vehicle without prior notification and at no extra cost.
This shall not constitute a breach of contract and does not entitle the hirer to a refund.

Voluntary Downgrade

Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refund.
Note: Mighty reserves the right to refuse any rental at its discretion.

Vehicle Age

All Mighty vehicles are a minimum of 4 years of age.

Transfers

Mighty clients will need to make their own way to and from the Mighty branch, at their own expense.

Toll and Traffic Notices and Administration Fees

Mighty reserves the right to charge the customer for any speeding, toll way, parking or freedom camping fines. In addition to the costs associated per fine, the administration fee of $60 may be applicable.
If a customer continues to exceed a speed of 110km or continues to exceed the posted speed limit, as determined by the customer repeatedly ignoring the warnings of the telematics system fitted into the vehicle, Mighty may impose a fee on the customer in the amount of $300.

Credit and Debit Card Payments

The credit or debit card holder will be jointly and severally liable as a customer. Accepted cards are Visa credit or Visa debit card, MasterCard credit or MasterCard debit card and American Express credit card. A non-refundable 2% administration fee will apply to all Visa and MasterCard transactions or 2.8% for American Express. Credit card administration fees also apply to the Liability Deposit and only the customer’s credit or debit card is acceptable to use for the purpose of the Liability Deposit and the Credit Card Authority. The credit card administration fees are subject to change.

Credit Card Authority

The customer authorises Mighty to retain the details of their credit or debit card and to take any action to recover from the credit or debit card the amounts due by the customer pursuant to the Mighty Rental Agreement Terms and Conditions. These charges including, but not limited to, vehicle cleaning (this includes toilet and waste water tank emptying), speeding, toll way, parking or freedom camping fines, on road assistance, delivery and return of vehicle, late drop off fees, failure to return the vehicle with full diesel or petrol tanks or full LPG bottle (pre-paid fuel and pre-paid gas is included in the Express Return Pack), rental extensions or Exclusions. For security purposes, only the customer’s Visa credit or Visa debit card, MasterCard credit or debit card, or American Express credit card can be used for the Credit Card Authority.

Exchange Rate / Currency Variations

All credit and debit card transactions are conducted in Australian dollars. If a refund is due, Mighty will credit the amount due in full to the Customer's credit or debit card. Mighty does not accept any liability for credit or debit card fees or bank-imposed fees relating to currency conversion or foreign transactions, which may appear as a variation between the total debited and the total refunded.

Booking Amendments

All amendments to bookings are subject to availability of the vehicle and/or package. Different rates may apply based on the amendment made.

Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the hirer name, vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to pick-up days are being added on at the end of the rental with no change to the original pick up date), the original flex rate, applied at the time of the original booking, will apply. 

Cancellation Policy

The deposit is non-refundable. In addition to forfeiting your deposit, the following charges apply:

• If cancelled up to 94 days prior to pick-up: No Further Fee.
• If cancelled from 93 to 25 days prior to pick-up: 10% of Total Rental.
• If cancelled from 24 to 10 days prior to pick-up: 20% of Total Rental.
• If cancelled 9 to 4 days prior to pick-up: 50% of Total Rental.
• If cancelled 3 days prior or on the day of pick up or a No-Show: 100% of Total Rental.
• If a vehicle is returned early there is no refund available for the unused days.
• The cancellation fee period is based on Australian Eastern Standard time. 

Calculation Errors

Mighty will not honour calculation errors. Should a calculation error occur, Mighty will charge for the short fall.

Branches

On-Road Assistance

Any problems associated with the vehicle, including equipment failure, must be reported to Mighty as soon as possible and within 24 hours in order to give Mighty the opportunity to rectify the problem during the rental. Failure to do so may impact any claims for compensation. Please contact us on 1300 850 805.

Disclaimer

Illustrations and text in any of our documentation, brochures or website are subject to change. Images are a representation only of the vehicle depicted.
Variances in the vehicles offered for rental may occur due to substitutions made by Mighty or modifications and/or upgrades to the vehicle design made by the manufacturer.

Mighty Campers AU Domestic Rental Terms for travel between 01-Apr-2019 and 31-Mar-2021

IMPORTANT INFORMATION ABOUT YOUR RENTALS

On arrival, you will be required to sign a rental agreement with the operators of Mighty Campers Australia. Here is a summary of their terms and conditions.

DEFINITIONS

The following definitions apply for the Terms and Conditions for Mighty Campers Australia.

• The Supplier means the operator of Mighty Campers Australia.
• The Client is also referred to as the hirer (s) or renter (s).

PAYMENT TERMS

• The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation (Visa or Mastercard only).
• The balance of monies owing to is required 33 days before the hire commences. If the hire is booked with in 33 days prior to the pick-up date full payment is required upon booking confirmation.
• A bond amount of AU$3,500 for the Highball and Double Down or AU$5,000 for the Deuce, Deuce Plus, Double Up and Big Six is also due upon arrival. This amount is deducted from your credit card is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. Please read the Terms and Conditions for full details.

Note: full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

TRAVEL INSURANCE

We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases, this will cover any losses incurred if you are forced to cancel your booking.

TERMS AND CONDITIONS

This document contains a summary of some of the Rental Conditions. For full detailed conditions refer to the rental agreement provided when the vehicle is collected. Please note all prices quoted in this document are in Australian dollars. Rates and conditions are subject to change without notice.

FLEX RATE

The flex rate is determined by the date of pick-up, location and date of booking for the rental up to 7 days. After every 7 days the flex rate resets to the rate applicable on that day (I.e. 8th, 15th, 22nd day of hire etc). 

INCLUDED IN RATES

• Unlimited Kilometres.
• Crockery and Cutlery.
• 10% GST (Goods and Services Tax)
• Administration Fees (3% of the total rental)
• Linen & Bedding.
• Mighty Light vehicle liability.
• Customer care 24 hours 7 days per week road-service helpline (toll free)
• All branches have local tourist information and maps available.

RATES EXCLUDE

• Liability Reduction Options.
• Extra Driver Fees.
• Refundable Vehicle Security Deposit.
• Fuel and LPG costs.
• One-way Fees and Location Fees where applicable.
• Public Holiday surcharge.

Baby Seat/ Booster Seat Restraints

The type of restraint required for your child depends on their age as follows:

• Children aged under six months (up to 9kg) must wear an approved, properly fastened and adjusted, rear facing child restraint. Children in this category cannot be seated in the front of our vehicles.
• Children aged between six months and under four years (8 – 18kg) must wear an approved, properly fastened and adjusted, rear facing child restraint OR a forward facing child restraint with an in-built harness. Children in this category cannot be seated in the front of our vehicles.
• Children aged between four years and under seven (14 – 26 kg) must wear an approved, properly fastened and adjusted, forward facing child restraint with an in-built harness OR an approved booster seat which is properly positioned and fastened. Whilst it is legal (under certain circumstances) for a child in this category to sit in the front seat, Mighty does not recommend any child under 26kgs or under seven years travels in the front seat.
• All child restraints must comply with current Australian Standards and it is the responsibility of customers to fit them in the vehicle. We strongly recommend any child restraints are pre-booked.

Where your child can sit:

• Front seats in Mighty vehicles are not fitted with anchor points and cannot accommodate children under four years in any case.
• If all appropriate rear seats are being used by children under seven years, children aged between four and six years (inclusive) may travel in the front seat, provided they use an approved booster seat.

Please note: Mighty vehicles are not fitted with child safety barriers for top bunk / overhead beds. Mighty recommends children sleep in the lower dinette-converted beds.

VEHICLE CATEGORY

Vehicles cannot be requested by make or model, only by vehicle category.

ANIMALS

No animals are permitted in our vehicles, excluding guide dogs.

PUBLIC HOLIDAY SURCHARGE

A surcharge of AU$100 will apply to all rentals picking up and/or dropping off on the National and State public holidays listed.

National holidays

State holidays

Note

• The one-way fee if applicable is charged per hire. Minimum one-way rental duration may apply.
• A Public Holiday Surcharge will apply to all rentals picking up and/or dropping off on the national public holidays listed above.
• A Public Holiday Surcharge will apply to all rentals picking up and/or dropping off on the State public holidays listed above.

Mighty Additional Booking Options

1 Liability Reduction Option: Reduces Vehicle Liability to Nil
2 Single vehicle rollover cover: The customer will not have to pay for the cost of any damage attributed to an accidental single vehicle rollover.
3 Toilet Emptying Service: Only available at Cairns, Melbourne and Sydney branches.
4 Express key return: In conjunction with Liability Reduction Option or the Mighty Inclusive Pack.
5 Express Return Pack: Pricing and inclusions are subject to change.

VEHICLE LIABILITY AND LIABILITY REDUCTION OPTION

Personal injury is covered in most cases through Registration Third Party insurance. Mighty does not accept any liability for personal injuries sustained during the rental. Except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions, Mighty does not accept liability for any loss or damage to any personal belongings or property of the Customer (or any person or entity related to the customer). Mighty strongly recommends that the customer takes out personal travel insurance to cover any injury or loss.

In the USA a liability is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the first $3,500 (“the liability”) for the Highball and Double Down, and $5,000 (“the liability”) for all other campervans of the cost of any damage to third party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘Exclusions’. Where the damage is the customer’s fault, this also includes the cost of the daily rental for the period the vehicle is being repaired. In addition to these costs, an administration fee of $60 may apply, per claim. The liability applies in respect of each claim, not rental. The $3,500 or $5,000 liability can be reduced by purchasing the Liability Reduction Option or the Mighty Inclusive Pack.

When the Liability Reduction Option has been purchased, the hirer will have no liability at all with the exception of the ‘exclusions’.

The maximum public liability is $20,000,000, sub-limits may apply. Please note that the maximum public liability may change during the course of the year for which these terms apply.

MIGHTY STRONGLY RECOMMENDS OUR CUSTOMERS TAKE THE MIGHTY INCLUSIVE PACK FOR TRAVEL WITH PEACE OF MIND.

Liability Deposit

If the Liability Reduction Option or the Mighty Pack is not taken, the customer must pay the Liability Deposit. The Liability Deposit is $3,500 or $5,000 and is applicable regardless if the hirer has purchased private travel insurance.

The customer must provide a valid credit card or debit card to pay the Liability Deposit and the amount will be debited to the customer’s credit card or debit card on the day of vehicle collection. The credit or debit card holder must be present and able to sign for the Liability Deposit upon vehicle collection. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a Liability Deposit.

The Liability Deposit is subject to a 2% credit card administration fee in addition to the Liability Deposit amount when the card used is either a Visa credit or debit card or MasterCard credit or debit card, or 2.8% when the credit card used is American Express. The credit card administration fees are subject to change.

The Liability Deposit is fully refundable, including the 2% credit card administration fee, if the card used to provide the Liability Deposit is a Visa credit or debit card or MasterCard credit or debit card, provided the Vehicle is returned undamaged. Mighty recommend that customers use a Visa credit or debit card or MasterCard credit or debit card for the Liability Deposit, as the credit card administration fee that applies when using American Express credit card is not refundable.

Only Visa credit or Visa debit card, MasterCard credit or MasterCard debit card, or American Express credit card are acceptable to use for the purpose of the Liability Deposit.

Exclusions

The Liability Reduction Option will not apply and the customer is responsible for all costs arising out of, or incurred in connection with:
1. Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs and negligence resulting in damage to the hired vehicle or third party vehicle/property.
2. Any loss or damage to any personal belongings or property of the customer (or any person or entity related to the customer), except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions. Mighty recommends the customer does not leave valuables in the vehicle and that they take out personal travel insurance.
3. Any damage where the customer is charged by the local authorities for being careless, showing gross negligence or wilfulness in failing to abide by the local road rules, resulting in damage to the hired vehicle or third party vehicle/property.
4. Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in any way and/or has been abandoned.
5. Replacing keys, which have been lost or stolen, or retrieval of keys which have been locked in a vehicle.
6. Any overhead and underbody damage to the vehicle, however, caused, except where Liability Reduction Option or the Mighty Inclusive Pack has been purchased.
7. Any single vehicle rollover except where the Mighty Inclusive Pack has been purchased.
8. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
9. Damage caused by drivers not identified on the rental agreement and/or drivers whose licence that has been cancelled or suspended and/or drivers who have a licence that is classified as learners or probationary licence.
10. Any damage caused to the vehicle due to the incorrect use of snow chains.
11. Any damage associated with the incorrect use of fuel (fuel being diesel or petrol) this includes Biofuel which should not be used, or water or other contamination of fuel. 
12. Any water related damage which includes, but is not limited to, vehicle submersion, contact with salt water, creek or river crossings, driving through flooded areas and beach driving.
13. The customer has fitted accessories (as provided by Mighty or otherwise) to the vehicle incorrectly or otherwise in a manner which causes damage to the vehicle, the accessories or any other vehicle or property.
14. Using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.

Rental Duration

• Minimum and maximum rental periods apply and are subject to change.
• Late pick-up or early return of vehicle does not entitle the customer to any refund of the unused portion of the rental.
• If a customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Mighty. The rental extension is subject to vehicle availability. The cost of an extended rental must be paid by credit or debit card over the telephone on confirmation of the rental extension. The rate charged may not reflect the original rate booked. Failure to obtain authorisation will result in a daily fee of $150 in addition to the daily rate.
• Minimum rental period is 5 days for same city rentals, with exceptions noted below. One-way hires have increased minimum hire requirements – please refer to the one-way rental matrix below.
• Minimum rental period is 10 days for hires where travel dates include 20 December to 10 January.
• Mighty Double Up and Big Six rentals from Sydney that collect during the Bathurst races will have a minimum rental requirement of 7 days. The races usually occur in early October.
• Mighty Double Up and Big Six rentals from Melbourne that collect during the Phillip Island races will have a minimum rental requirement of 7 days.

One Way Matrix

Operating Hours

PEAK: Mighty branches are open 7 days a week with the exception of Good Friday (10 April), Christmas Day (25 December), New Year’s Day (1 January) and Australia Day (26 January) when they are closed. OFF PEAK: Mighty branches are closed on Sundays during off peak months.  The Mighty Alice Springs, Darwin and Hobart branches are closed during off peak months. See below for more information. 

Mighty requests that clients collecting or returning their vehicle to be in the office by 1500 hours.

Multiple Rentals

Should a customer have more than one consecutive rental they can be combined to qualify for longer-term hire discounts off the daily vehicle rates. Details are on application.

Road Restrictions

Campervans can only be driven on sealed/bitumen or well-maintained roads.

The only exceptions to this are well-maintained access roads of less than twelve kilometres to recognised campgrounds, major tourist attractions and well maintained, recognised roads on Kangaroo Island (South Australia). Should a customer wish to travel on an unsealed road that is greater than twelve kilometres in length to access a recognised campground special permission can be arranged pending road condition, weather and distance. Please contact your local representative to discuss.

Mighty reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

Should a customer breach the road restriction rules by taking a vehicle on an unsealed road or restricted road Mighty may impose a fee on the customer of $300 on each occasion that is identified by Mighty.

Licence and Age Restrictions

A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit. Drivers must be 21 years of age or over. If the rented vehicle is a Highball or Double Down; drivers must be 18 years of age or over.

Change of Drop Off Location

If the customer wishes to change the drop-off destination, they must first obtain authorisation from Mighty (call 1800 670 232).
Subject to the change being approved, an additional charge of up to $750 may apply.

Change of Vehicle

Should the vehicle booked be unavailable, Mighty reserves the right to substitute an alternative vehicle without prior notification and at no extra cost.
This shall not constitute a breach of contract and does not entitle the hirer to a refund.

Voluntary Downgrade

Should the hirer decide to take a lesser vehicle than booked they will not be entitled to any refund.
Note: Mighty reserves the right to refuse any rental at its discretion.

Vehicle Age

All Mighty vehicles are a minimum of 4 years of age.

Transfers

Mighty clients will need to make their own way to and from the Mighty branch, at their own expense.

Toll and Traffic Notices and Administration Fees

Mighty reserves the right to charge the customer for any speeding, toll way, parking or freedom camping fines. In addition to the costs associated per fine, the administration fee of $60 may be applicable.
If a customer continues to exceed a speed of 110km or continues to exceed the posted speed limit, as determined by the customer repeatedly ignoring the warnings of the telematics system fitted into the vehicle, Mighty may impose a fee on the customer in the amount of $300.

Credit and Debit Card Payments

The credit or debit card holder will be jointly and severally liable as a customer. Accepted cards are Visa credit or Visa debit card, MasterCard credit or MasterCard debit card and American Express credit card. A non-refundable 2% administration fee will apply to all Visa and MasterCard transactions or 2.8% for American Express. Credit card administration fees also apply to the Liability Deposit and only the customer’s credit or debit card is acceptable to use for the purpose of the Liability Deposit and the Credit Card Authority. The credit card administration fees are subject to change.

Credit Card Authority

The customer authorises Mighty to retain the details of their credit or debit card and to take any action to recover from the credit or debit card the amounts due by the customer pursuant to the Mighty Rental Agreement Terms and Conditions. These charges including, but not limited to, vehicle cleaning (this includes toilet and waste water tank emptying), speeding, toll way, parking or freedom camping fines, on road assistance, delivery and return of vehicle, late drop off fees, failure to return the vehicle with full diesel or petrol tanks or full LPG bottle (pre-paid fuel and pre-paid gas is included in the Express Return Pack), rental extensions or Exclusions. For security purposes, only the customer’s Visa credit or Visa debit card, MasterCard credit or debit card, or American Express credit card can be used for the Credit Card Authority.

Exchange Rate / Currency Variations

All credit and debit card transactions are conducted in Australian dollars. If a refund is due, Mighty will credit the amount due in full to the Customer's credit or debit card. Mighty does not accept any liability for credit or debit card fees or bank-imposed fees relating to currency conversion or foreign transactions, which may appear as a variation between the total debited and the total refunded.

Booking Amendments

All amendments to bookings are subject to availability of the vehicle and/or package. Different rates may apply based on the amendment made.

Amendments prior to the vehicle collection date will be re-calculated at the flex rate applicable on the date of amendment. This applies to changing the hirer name, vehicle type, reducing the number of rental days, changing pick-up dates and/or changing the pick-up or drop-off location. Where the number of rental days is being extended prior to pick-up days are being added on at the end of the rental with no change to the original pick up date), the original flex rate, applied at the time of the original booking, will apply. 

Cancellation Policy

The deposit is non-refundable. In addition to forfeiting your deposit, the following charges apply:

• If cancelled up to 94 days prior to pick-up: No Further Fee.
• If cancelled from 93 to 25 days prior to pick-up: 10% of Total Rental.
• If cancelled from 24 to 10 days prior to pick-up: 20% of Total Rental.
• If cancelled 9 to 4 days prior to pick-up: 50% of Total Rental.
• If cancelled 3 days prior or on the day of pick up or a No-Show: 100% of Total Rental.
• If a vehicle is returned early there is no refund available for the unused days.
• The cancellation fee period is based on Australian Eastern Standard time. 

Calculation Errors

Mighty will not honour calculation errors. Should a calculation error occur, Mighty will charge for the short fall.

Branches

On-Road Assistance

Any problems associated with the vehicle, including equipment failure, must be reported to Mighty as soon as possible and within 24 hours in order to give Mighty the opportunity to rectify the problem during the rental. Failure to do so may impact any claims for compensation. Please contact us on 1300 850 805.

Disclaimer

Illustrations and text in any of our documentation, brochures or website are subject to change. Images are a representation only of the vehicle depicted.
Variances in the vehicles offered for rental may occur due to substitutions made by Mighty or modifications and/or upgrades to the vehicle design made by the manufacturer.

Mighty Campers AU Domestic Insurance

VEHICLE LIABILITY AND LIABILITY REDUCTION OPTION

Personal injury is covered in most cases through Registration Third Party insurance. Mighty does not accept any liability for personal injuries sustained during the rental. Except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions, Mighty does not accept liability for any loss or damage to any personal belongings or property of the Customer (or any person or entity related to the customer). Mighty strongly recommends that the customer takes out personal travel insurance to cover any injury or loss.

In the USA a liability is referred to as the “deductible”.

All vehicles are insured for the damage to the vehicle or to the property of a third party. The customer is responsible for the first $3,500 (“the liability”) for the Highball and Double Down, and $5,000 (“the liability”) for all other campervans of the cost of any damage to third party property or to the rented vehicle, including single vehicle accident (does not include single vehicle roll over), windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism with the exception of the ‘Exclusions’. Where the damage is the customer’s fault, this also includes the cost of the daily rental for the period the vehicle is being repaired. In addition to these costs, an administration fee of $60 may apply, per claim. The liability applies in respect of each claim, not rental. The $3,500 or $5,000 liability can be reduced by purchasing the Liability Reduction Option or the Mighty Inclusive Pack.

Mighty Additional Booking Options

1 Liability Reduction Option: Reduces Vehicle Liability to Nil
2 Single vehicle rollover cover: The customer will not have to pay for the cost of any damage attributed to an accidental single vehicle rollover.
3 Toilet Emptying Service: Only available at Cairns, Melbourne and Sydney branches.
4 Express key return: In conjunction with Liability Reduction Option or the Mighty Inclusive Pack.
5 Express Return Pack: Pricing and inclusions are subject to change.

When the Liability Reduction Option has been purchased, the hirer will have no liability at all with the exception of the ‘exclusions’.

The maximum public liability is $20,000,000, sub-limits may apply. Please note that the maximum public liability may change during the course of the year for which these terms apply.

MIGHTY STRONGLY RECOMMENDS OUR CUSTOMERS TAKE THE MIGHTY INCLUSIVE PACK FOR TRAVEL WITH PEACE OF MIND.

Liability Deposit

If the Liability Reduction Option or the Mighty Pack is not taken, the customer must pay the Liability Deposit. The Liability Deposit is $3,500 or $5,000 and is applicable regardless if the hirer has purchased private travel insurance.

The customer must provide a valid credit card or debit card to pay the Liability Deposit and the amount will be debited to the customer’s credit card or debit card on the day of vehicle collection. The credit or debit card holder must be present and able to sign for the Liability Deposit upon vehicle collection. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle. Any type of pre-paid travel card is not acceptable as a means to provide a Liability Deposit.

The Liability Deposit is subject to a 2% credit card administration fee in addition to the Liability Deposit amount when the card used is either a Visa credit or debit card or MasterCard credit or debit card, or 2.8% when the credit card used is American Express. The credit card administration fees are subject to change.

The Liability Deposit is fully refundable, including the 2% credit card administration fee, if the card used to provide the Liability Deposit is a Visa credit or debit card or MasterCard credit or debit card, provided the Vehicle is returned undamaged. Mighty recommend that customers use a Visa credit or debit card or MasterCard credit or debit card for the Liability Deposit, as the credit card administration fee that applies when using American Express credit card is not refundable.

Only Visa credit or Visa debit card, MasterCard credit or MasterCard debit card, or American Express credit card are acceptable to use for the purpose of the Liability Deposit.

Exclusions

The Liability Reduction Option will not apply and the customer is responsible for all costs arising out of, or incurred in connection with:
1. Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs and negligence resulting in damage to the hired vehicle or third party vehicle/property.
2. Any loss or damage to any personal belongings or property of the customer (or any person or entity related to the customer), except where such loss or damage is caused by Mighty’s (or that of its employees) own negligence or breach of the Mighty Rental Agreement Terms and Conditions. Mighty recommends the customer does not leave valuables in the vehicle and that they take out personal travel insurance.
3. Any damage where the customer is charged by the local authorities for being careless, showing gross negligence or wilfulness in failing to abide by the local road rules, resulting in damage to the hired vehicle or third party vehicle/property.
4. Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in any way and/or has been abandoned.
5. Replacing keys, which have been lost or stolen, or retrieval of keys which have been locked in a vehicle.
6. Any overhead and underbody damage to the vehicle, however, caused, except where Liability Reduction Option or the Mighty Inclusive Pack has been purchased.
7. Any single vehicle rollover except where the Mighty Inclusive Pack has been purchased.
8. Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
9. Damage caused by drivers not identified on the rental agreement and/or drivers whose licence that has been cancelled or suspended and/or drivers who have a licence that is classified as learners or probationary licence.
10. Any damage caused to the vehicle due to the incorrect use of snow chains.
11. Any damage associated with the incorrect use of fuel (fuel being diesel or petrol) this includes Bio-Diesel which should not be used, or water or other contamination of fuel.
12. Any water related damage which includes, but is not limited to, vehicle submersion, contact with salt water, creek or river crossings, driving through flooded areas and beach driving.
13. The customer has fitted accessories (as provided by Mighty or otherwise) to the vehicle incorrectly or otherwise in a manner which causes damage to the vehicle, the accessories or any other vehicle or property.
14. Using the vehicle in contravention of any legislation or regulation controlling vehicular traffic.