tasmania campers au - australia campervan hire companies

Tasmania Campers specialises in campervan and motorhome rentals for budget conscious travellers keen to enjoy their own self-drive tour of the Tasmania region in a modern, comfortable and ‘driver friendly’ HiTop camper or fully self contained motorhome.

Specialising in motorhome and campervan rentals since the 1980’s, the team at Tasmania Campers has selected only vehicles that they believe are perfect for Tasmania road touring, while providing exceptionally comfortable accommodation... and all at super competitive Rental Rates.

The specialised selection of camper’s and motorhomes is designed to be popular with all types of traveller keen to experience the visual feast and awesome tourist attractions on offer in this magical part of Australia. Don’t be fooled by inferior models! Tasmania Campers are not your average vans with a mattress in the back, in fact each camper boasts an interior packed with special design features not found elsewhere, including the option of cheap hire on luxury Accessories such as outdoor BBQ's, tables, chairs, solar showers and more. Our range of motorhomes boast on-board shower and toilet, making them certified as ‘self-contained’, which allows travellers to freedom camp in Tasmania’s beautiful National Parks.

Tasmania is Australia’s largest island and is renowned as the 'Holiday Isle', offering local and international visitors a truly fun and unique holiday experience within a stunningly diverse location, featuring reserves, national parks, World Heritage areas, rainforests, racing rivers and sweeping white sandy beaches. Along with breath-taking views, the region also boasts excellen roads for touring and is similar in size to Scotland.

A Tasmania Camper means you can travel Tasmania at your pace! Take advantage of the free Tasmania Itineraries to help you plan your customised self-drive holiday. From the Convict Trail, to The Rivers Run, West Coast Wilderness Way, Great Nature Trail and the Heritage Highway, to the East Coast Escape and Great Western Tiers Route, these driving guides will help you make the most of your time here. For those seeking a broader range of tourist information, take a moment to read the excellent Tasmania Information, Tasmania Great Walks and general Australia Information.

Pacific Rental Network! Customers can also take advantage of the unique New Zealand & Australia Rental Network available! If you are planning a holiday that is going to be spent in New Zealand and Australia, ask Tasmania Campers how you can benefit from their combined Pacific rental network. If you hire a car, campervan or a motorhome from their network for Australia and New Zealand, you will receive a very generous long-term rental rate.

Tasmania Campers AU Rental Terms

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Tasmania Campers. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Tasmania Campers.

• The Supplier means the operator of Tasmania Campers.
• The Client is also referred to as the hirer (s) or renter (s).

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Deposits and Payments
A non-refundable booking deposit is required to secure your motorhome booking. The exact amount is detailed in the breakdown of pricing.
The remaining balance is due in full, 38 days before the commencement of hire (or upon confirmation for bookings made within 38 days of departure).
If the balance is not received 38 days prior, Tasmania Campers reserves the right to treat the booking as cancelled.

Cancellations
Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy.
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- 23 - 32 days 20% of total reservation cost.
- 13 - 22 days 40% of total reservation cost.
- 4 - 12 days 75% of total reservation cost.
- 3 days or No Show 100% of total reservation cost.

No refunds for cancellations made after the travel or travel date has commenced. If the vehicle is returned early for any reason whatsoever after travel has commenced then no refund is available.

All Inclusive Hire Charges
All hire charges include Australian Goods and Services Tax (GST) and daily insurance and 2% Local State Tax. You have unlimited mileage. Freshly laundered linen(not included in Bush Camper), all cooking equipment, crockery and cutlery is supplied. There is a charge for a colour TV,barbeque, picnic set, snow chains, cell phone, child restraint and bike rack. The hirer and other authorised drivers must be 21 years of age or over and produce a valid full drivers licence. Special conditions apply to drivers aged 18 to 20 years. Australia recognises drivers licences issued by your own country, as well as International drivers licenses. If you are a member of an Automobile Association bring your membership card with you and gain additional privileges and information on travel throughout Tasmania.

RACT Statewide
A 24 hour freecall helpline is there should you require on-road assistance.

Maintenance And Repairs
You are authorised to effect minor repairs up to $100.00. This will be refunded upon presentation of a GST invoice. If major repairs are needed, protect yourself by getting us to authorise it first. Problems encountered with the vehicle or equipment must be reported to Backpacker Sleepervans or Tasmania Campers as soon as practicable. This gives Backpacker Sleepervans or Tasmania Campers the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of Backpacker Sleepervans or Tasmania Campers is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of items such as but not limited to Radio/Cassette/CD players, Stove, Cooler box, Water pump, are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted.

Insurance

The vehicle is fully insured in case of accident damage or loss of contents (excluding personal belongings). The excess/deductible covers the cost of damage to third party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability, and where our Bond Waiver has been purchased, an administration fee of $150 will be charged per claim. Otherwise, the fee is $450.00 per claim.

Bond

When you collect your vehicle we take an impression of your credit card as the bond for your excess/deductible. This is the insurance excess for any single accident which may occur during your holiday. The impression of your credit card covers your accident-damage bond liability plus any extra costs such as fuel fill-up, emptying of the toilet at the end of hire, or any traffic infringements, losses or breakages. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. We do not deduct the bond from the credit card, but merely hold the authority to deduct it in the unfortunate event of an accident. Where a credit card is not available, a cash bond will be held by Tasmania Campers for 21 Days following hire.

Please Note: For customers who are using debit cards for the security deposit, due to the limitations within terms of use for debit cards these are treated as cash and the full excess will be debited unless the bond waiver is purchased and then a signed imprint will be taken.

Tasmania Campers (Trailfinder Campers and 4WD Bushcampers) - There is an excess of AU$3,800 included within our standard rates.  (AU$4,800 for drivers aged under 25 years)

Devil Campers/Sleepervans - There is an excess of AU$2,800 included within our standard rates.   (AU$3,800 for drivers aged under 25 years)

Optional Coverages

In addition to the insurance cover set out above, the hirer may chose Bond Waiver Insurance (BWI) options by so indicating on the Rental Document.  The amount of that excess and the daily rate payable in respect of BWI is dependent upon the age of the hirer and the type of vehicle hired.

Bond waiver/excess reduction Insurance

The bond can be reduced by purchasing one of the following Reduction Options:

Reduction Option 1:

Tasmania Campers - This option can be purchased by paying $28 ($33.00 per day for drivers under 25 years) per day reduces excess to $1,200.00 and only a credit card imprint is required.

Devil Campers/Sleepervans - This option can be purchased by paying $20 ($25.00 per day for drivers under 25 years) per day reduces excess to $850.00 and only a credit card imprint is required.

Reduction Option 2:

Tasmania Campers - This option can be purchased by paying $38 ($43.00 per day for drivers under 25 years) per day reduces excess to $0.00 and only a credit card imprint is required.

Devil Campers/Sleepervans - This option can be purchased by paying $29 ($34.00 per day for drivers under 25 years) per day reduces excess to $0.00 and only a credit card imprint is required.

Reduction Option 2 cover includes the following extras:

• Free hire of the following accessories which are GPS, Baby seat and/or child booster seat, Outside BBQ, Picnic Table and Chairs (one chair for each person travelling)
• Zero excess (Subject to exclusions below)
• One windscreen, multiple windscreen chips and two tyres will be covered for accidental damage
• Free airport pick up and drop off
• Damages admin fee

A Manual imprint of Credit Card will be collected at the time of entering into the Rental Contract.

Please note that Excess Reduction is completely optional and can be decided upon collection of your vehicle. This additional insurance only covers you for one incident where after your standard excess applies. You can apply to purchase this cover for the remaining days of your hire.

Exclusions To The Excess Reduction

Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.

With All Vehicles Full Cost of Liability Applies if:
Any water related damage, which includes but is not limited to:
a) Any vehicle submersion.
b) Creek or river crossing.
c) Driving through low plain flooded areas.
d) Beach driving.

The terms of the rental agreement are breached. The hirer will be responsible for the total cost of any damage.

• This will also include any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
• The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
• The cost to retrieve or recover a vehicle which has become bogged.
• The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
• Overhead and underbody damage to the vehicle (Reduction Option 1 only)
• Any costs associated with breakdown or accident on unsealed roads.
• Driving on restricted roads.
• Damage is caused to the vehicle by the use of snow chains
• Damage is caused due to fuel being placed in the water tank
• Damage to mechanical parts or the interior of the vehicle due to misuse or negligence.
• Damage overuse or overheating of the brakes and riding the clutch

If the terms of the Rental Agreement are breached the hirer will be responsible for the total cost of any damage.

Credit Cards
We only accept Visa or MasterCard. These cards will incur an additional 2% surcharge on any transaction.

Hire Period
Minimum is 5 days. Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Late pickups are available on request. An after hours fee will apply. Days of hire are calculated on the number of actual calendar days you have the Tasmania Camper. Vehicles are restricted to Tasmania. One way hires of duration less than 10 days may incur a one way charge.

Accidents And Breakdowns
The liability of Backpacker Sleepervans or Tasmania Campers extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle.

Pets Or Livestock Are Not Permitted In Any Tasmania Campers.

What You Need To Know - Your Conditions Of Hire. Read this carefully.

Prices may be subject to change due to factors beyond the control of Tasmania Campers. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company takes no responsibility for any detention, delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. The companys rental agreement is the sole contract for hiring the vehicle, between the company and the hirer and passenger(s). No refunds are payable on accommodation, Backpacker Sleepervans or Tasmania Campers not being available, where a hirer or passenger amends, cancels or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by the companys directors or management. The company reserves the right to provide a comparably high standard vehicle where a booked vehicle becomes unavailable through servicing or reasons beyond their control. Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time. Driving your Campervan in Tasmania. The speed limit on the open road is 110 kph (60 mph). 100 kph is the recommended limit for your Campervan. In built-up areas the limit is 50 kph (30 mph).

Driving Fines
If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs.

Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

Fuel
All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire. Any costs or damage arising from incorrect or contaminated fuel being added to the fuel tank shall be at the hirers expense.

Travel Information Pack
Included in every campervan is a Travel Information Pack - this includes details on camping grounds, maps, Tasmania traffic rules, sightseeing brochures and general information.

Tasmania Campers Locations [Vehicle Collection & Return]
Pick up/drop off is Hobart only

Tasmania Campers runs a fleet of vehicles which is updated regularly and serviced to the highest standards.

Please Note: Additional Terms and Conditions for 4WD Bush Camper
Standard comprehensive cover is included in the daily rental rate; a standard excess of $5000.00 applies. Hirers may exercise the option for reducing their liability.

Insurance Exclusions:
All insurance will be void if any of the following “Exclusions” are breached:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.

Road Restrictions:
The vehicles can be driven on recognised unsealed roads but you will need permission from the depot manager to take the vehicles around Tasmania. This permission is weather dependant on the current weather for the area and will only be given at the time the hire starts. Please consult a good map provider for road names and details like the “Hema Map” company.

Cancellation 
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 11 to 24 days prior to pick up - 20% of Total Rental
If cancelled less than 10 days prior to pick up - 50% of Total Rental
If cancelled 3 days prior to or on the day of pick up or no show - 100% of Total Rental.

It is recommended that hirers take out travel insurance which specifically covers cancellation fees; most claims arise from either personnel or close-family illness before departure resulting in cancellation charges. Please consult your own car or home insurance company (ensuring the policy covers you for “recreational use off road 4wd hire” and not just normal car hire)

FAQs
Can we freedom camp?
Yes, so long as there are no clear signs saying otherwise, then it should be okay, however we do suggest you use commonsense and courtesy. Please remember to take any rubbish for proper disposal later.

Can I use my own Drivers License?
Yes, you can use your standard driver license or International driver’s license to drive any of our campervans or Motorhomes. The license you chose to use must be in English.

What hire days do I pay for?
You pay for the day your hire commences and every day following this, including the day you return your vehicle, regardless of the time of day.

What happens if my vehicle breaks down or needs minor repairs?
All Tasmania Campers come with Nationwide NRMA roadside service. We also supply a list of nationwide service centres and authorise you to spend up to AU$100.00 in emergency repairs so that you can deal with minor matters speedily or when convenient to you.

How do I get to Tasmania?
Via air or sea! Bass Strait is the 'sea-road' and the route is operated by two incredibly fast ships that offer an overnight service in both directions between Melbourne and Devonport seven days a week, year round, with additional services in peak periods.

If you prefer to travel by air then Qantaslink, Virgin, Jetstar and Regional Express operate frequent services to Tasmania. There are direct flights from Sydney and Melbourne to L Hobart, from Brisbane to Hobart, from Adelaide to Hobart, and from Melbourne Burnie and King Island.

Where is your depot?
Our depot is located on Kennedy Drive, just off the Tasman Highway to the Airport on the old Cambridge Road (only a few minutes from the airport terminal).

How big is Tasmania?
Tasmania is an island approximately the same size as West Virginia.

When is the best time to visit Tasmania?
Tasmania enjoys four distinctly different seasons so there is a climate to suit your preferences! Generally it is warmer on the coast and cooler inland. During summer (December - February) the average maximum temperature is 21 degrees Celsius (70F) and during winter (June - August) the average maximum temperature is 12 degrees Celsius. Spring and Autumn is also very pleasant with temperatures normally in the mid-teens.

I have heard about the Tasmanian Devil and would really like to see one of these exotic creatures. How can I arrange this?
It isn't always to see the secretive Tasmanian Devil, however specialist wildlife observation tours are available on the island.

How much is petrol in Tasmania?
Petrol stations are located throughout Tasmania and open 7 days a week. You should expect to pay a few cents more per litre compared to other Australian states.

What are the main centres in Tasmania?
Hobart is the capital city, however other main centres include Launceston, Burnie and Devonport.

What is the driving speed limit around Tasmania?
In built-up (residential) areas the speed limit is 50 km/h unless otherwise indicated. The maximum speed on the open roads is normally 100km/h. Watch out - there is speed camera's operating throughout Tasmania.

Do I have to wear a seat belt?
Seat belts must be worn in motor vehicles.

Are there many visitor information centres?
There are plenty of visitor information centres located throughout Tasmania, simply look out for the blue and yellow 'i' to guide you to the local information centre.

Are there many walking tracks and national parks in Tasmania?
The state has more than 2000km's of walking tracks and an impressive 18 national parks.

Are there any Holiday Parks in Tasmania?
BIG4 Holiday Parks offer a choice of 12 parks in premier locations along with a range of services and facilities, including campervan sites. There are also plenty more independent holiday parks available for your use.

Which credit card types do you accept?
We accept Visa, Master Card, Bankcard, Diners and Amex.

What currency will my Credit Card be charged?
Australian banking laws require that all credit card transactions be charged in Australian currency.

Tasmania Campers AU Rental Terms for travel between 01-May-2012 and 31-Jan-2025

Important Information About Your Rentals

On arrival, you will be required to sign a rental agreement with the operators of Tasmania Campers. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Tasmania Campers.

• The Supplier means the operator of Tasmania Campers.
• The Client is also referred to as the hirer (s) or renter (s).

SPECIAL PAYMENT TERMS:
Full balance of payment (including the deposit) will be collected at the time of confirmation if you have elected to process your booking in a currency different to AUD.

Deposits and Payments
A non-refundable booking deposit is required to secure your motorhome booking. The exact amount is detailed in the breakdown of pricing.
The remaining balance is due in full, 38 days before the commencement of hire (or upon confirmation for bookings made within 38 days of departure).
If the balance is not received 38 days prior, Tasmania Campers reserves the right to treat the booking as cancelled.

Cancellations
Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy.
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- 23 - 32 days 20% of total reservation cost.
- 13 - 22 days 40% of total reservation cost.
- 4 - 12 days 75% of total reservation cost.
- 3 days or No Show 100% of total reservation cost.

No refunds for cancellations made after the travel or travel date has commenced. If the vehicle is returned early for any reason whatsoever after travel has commenced then no refund is available.

All Inclusive Hire Charges
All hire charges include Australian Goods and Services Tax (GST) and daily insurance and 2% Local State Tax. You have unlimited mileage. Freshly laundered linen(not included in Bush Camper), all cooking equipment, crockery and cutlery is supplied. There is a charge for a colour TV,barbeque, picnic set, snow chains, cell phone, child restraint and bike rack. The hirer and other authorised drivers must be 21 years of age or over and produce a valid full drivers licence. Special conditions apply to drivers aged 18 to 20 years. Australia recognises drivers licences issued by your own country, as well as International drivers licenses. If you are a member of an Automobile Association bring your membership card with you and gain additional privileges and information on travel throughout Tasmania.

RACT Statewide
A 24 hour freecall helpline is there should you require on-road assistance.

Maintenance And Repairs
You are authorised to effect minor repairs up to $100.00. This will be refunded upon presentation of a GST invoice. If major repairs are needed, protect yourself by getting us to authorise it first. Problems encountered with the vehicle or equipment must be reported to Backpacker Sleepervans or Tasmania Campers as soon as practicable. This gives Backpacker Sleepervans or Tasmania Campers the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of Backpacker Sleepervans or Tasmania Campers is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of items such as but not limited to Radio/Cassette/CD players, Stove, Cooler box, Water pump, are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted.

Insurance

The vehicle is fully insured in case of accident damage or loss of contents (excluding personal belongings). The excess/deductible covers the cost of damage to third party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability, and where our Bond Waiver has been purchased, an administration fee of $150 will be charged per claim. Otherwise, the fee is $450.00 per claim.

Bond

When you collect your vehicle we take an impression of your credit card as the bond for your excess/deductible. This is the insurance excess for any single accident which may occur during your holiday. The impression of your credit card covers your accident-damage bond liability plus any extra costs such as fuel fill-up, emptying of the toilet at the end of hire, or any traffic infringements, losses or breakages. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. We do not deduct the bond from the credit card, but merely hold the authority to deduct it in the unfortunate event of an accident. Where a credit card is not available, a cash bond will be held by Tasmania Campers for 21 Days following hire.

Please Note: For customers who are using debit cards for the security deposit, due to the limitations within terms of use for debit cards these are treated as cash and the full excess will be debited unless the bond waiver is purchased and then a signed imprint will be taken.

Tasmania Campers (Trailfinder Campers and 4WD Bushcampers) - There is an excess of AU$3,800 included within our standard rates.  (AU$4,800 for drivers aged under 25 years)

Devil Campers/Sleepervans - There is an excess of AU$2,800 included within our standard rates.   (AU$3,800 for drivers aged under 25 years)

Optional Coverages

In addition to the insurance cover set out above, the hirer may chose Bond Waiver Insurance (BWI) options by so indicating on the Rental Document.  The amount of that excess and the daily rate payable in respect of BWI is dependent upon the age of the hirer and the type of vehicle hired.

Bond waiver/excess reduction Insurance

The bond can be reduced by purchasing one of the following Reduction Options:

Reduction Option 1:

Tasmania Campers - This option can be purchased by paying $28 ($33.00 per day for drivers under 25 years) per day reduces excess to $1,200.00 and only a credit card imprint is required.

Devil Campers/Sleepervans - This option can be purchased by paying $20 ($25.00 per day for drivers under 25 years) per day reduces excess to $850.00 and only a credit card imprint is required.

Reduction Option 2:

Tasmania Campers - This option can be purchased by paying $38 ($43.00 per day for drivers under 25 years) per day reduces excess to $0.00 and only a credit card imprint is required.

Devil Campers/Sleepervans - This option can be purchased by paying $29 ($34.00 per day for drivers under 25 years) per day reduces excess to $0.00 and only a credit card imprint is required.

Reduction Option 2 cover includes the following extras:

• Free hire of the following accessories which are GPS, Baby seat and/or child booster seat, Outside BBQ, Picnic Table and Chairs (one chair for each person travelling)
• Zero excess (Subject to exclusions below)
• One windscreen, multiple windscreen chips and two tyres will be covered for accidental damage
• Free airport pick up and drop off
• Damages admin fee

A Manual imprint of Credit Card will be collected at the time of entering into the Rental Contract.

Please note that Excess Reduction is completely optional and can be decided upon collection of your vehicle. This additional insurance only covers you for one incident where after your standard excess applies. You can apply to purchase this cover for the remaining days of your hire.

Exclusions To The Excess Reduction

Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.

With All Vehicles Full Cost of Liability Applies if:
Any water related damage, which includes but is not limited to:
a) Any vehicle submersion.
b) Creek or river crossing.
c) Driving through low plain flooded areas.
d) Beach driving.

The terms of the rental agreement are breached. The hirer will be responsible for the total cost of any damage.

• This will also include any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
• The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
• The cost to retrieve or recover a vehicle which has become bogged.
• The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
• Overhead and underbody damage to the vehicle (Reduction Option 1 only)
• Any costs associated with breakdown or accident on unsealed roads.
• Driving on restricted roads.
• Damage is caused to the vehicle by the use of snow chains
• Damage is caused due to fuel being placed in the water tank
• Damage to mechanical parts or the interior of the vehicle due to misuse or negligence.
• Damage overuse or overheating of the brakes and riding the clutch

If the terms of the Rental Agreement are breached the hirer will be responsible for the total cost of any damage.

Credit Cards
We only accept Visa or MasterCard. These cards will incur an additional 2% surcharge on any transaction.

Hire Period
Minimum is 5 days. Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Late pickups are available on request. An after hours fee will apply. Days of hire are calculated on the number of actual calendar days you have the Tasmania Camper. Vehicles are restricted to Tasmania. One way hires of duration less than 10 days may incur a one way charge.

Accidents And Breakdowns
The liability of Backpacker Sleepervans or Tasmania Campers extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle.

Pets Or Livestock Are Not Permitted In Any Tasmania Campers.

What You Need To Know - Your Conditions Of Hire. Read this carefully.

Prices may be subject to change due to factors beyond the control of Tasmania Campers. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company takes no responsibility for any detention, delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. The companys rental agreement is the sole contract for hiring the vehicle, between the company and the hirer and passenger(s). No refunds are payable on accommodation, Backpacker Sleepervans or Tasmania Campers not being available, where a hirer or passenger amends, cancels or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by the companys directors or management. The company reserves the right to provide a comparably high standard vehicle where a booked vehicle becomes unavailable through servicing or reasons beyond their control. Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time. Driving your Campervan in Tasmania. The speed limit on the open road is 110 kph (60 mph). 100 kph is the recommended limit for your Campervan. In built-up areas the limit is 50 kph (30 mph).

Driving Fines
If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs.

Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.

Fuel
All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire. Any costs or damage arising from incorrect or contaminated fuel being added to the fuel tank shall be at the hirers expense.

Travel Information Pack
Included in every campervan is a Travel Information Pack - this includes details on camping grounds, maps, Tasmania traffic rules, sightseeing brochures and general information.

Tasmania Campers Locations [Vehicle Collection & Return]
Pick up/drop off is Hobart only

Tasmania Campers runs a fleet of vehicles which is updated regularly and serviced to the highest standards.

Please Note: Additional Terms and Conditions for 4WD Bush Camper
Standard comprehensive cover is included in the daily rental rate; a standard excess of $5000.00 applies. Hirers may exercise the option for reducing their liability.

Insurance Exclusions:
All insurance will be void if any of the following “Exclusions” are breached:
• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, overhead or underbody of the Vehicle.

Road Restrictions:
The vehicles can be driven on recognised unsealed roads but you will need permission from the depot manager to take the vehicles around Tasmania. This permission is weather dependant on the current weather for the area and will only be given at the time the hire starts. Please consult a good map provider for road names and details like the “Hema Map” company.

Cancellation 
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 11 to 24 days prior to pick up - 20% of Total Rental
If cancelled less than 10 days prior to pick up - 50% of Total Rental
If cancelled 3 days prior to or on the day of pick up or no show - 100% of Total Rental.

It is recommended that hirers take out travel insurance which specifically covers cancellation fees; most claims arise from either personnel or close-family illness before departure resulting in cancellation charges. Please consult your own car or home insurance company (ensuring the policy covers you for “recreational use off road 4wd hire” and not just normal car hire)

FAQs
Can we freedom camp?
Yes, so long as there are no clear signs saying otherwise, then it should be okay, however we do suggest you use commonsense and courtesy. Please remember to take any rubbish for proper disposal later.

Can I use my own Drivers License?
Yes, you can use your standard driver license or International driver’s license to drive any of our campervans or Motorhomes. The license you chose to use must be in English.

What hire days do I pay for?
You pay for the day your hire commences and every day following this, including the day you return your vehicle, regardless of the time of day.

What happens if my vehicle breaks down or needs minor repairs?
All Tasmania Campers come with Nationwide NRMA roadside service. We also supply a list of nationwide service centres and authorise you to spend up to AU$100.00 in emergency repairs so that you can deal with minor matters speedily or when convenient to you.

How do I get to Tasmania?
Via air or sea! Bass Strait is the 'sea-road' and the route is operated by two incredibly fast ships that offer an overnight service in both directions between Melbourne and Devonport seven days a week, year round, with additional services in peak periods.

If you prefer to travel by air then Qantaslink, Virgin, Jetstar and Regional Express operate frequent services to Tasmania. There are direct flights from Sydney and Melbourne to L Hobart, from Brisbane to Hobart, from Adelaide to Hobart, and from Melbourne Burnie and King Island.

Where is your depot?
Our depot is located on Kennedy Drive, just off the Tasman Highway to the Airport on the old Cambridge Road (only a few minutes from the airport terminal).

How big is Tasmania?
Tasmania is an island approximately the same size as West Virginia.

When is the best time to visit Tasmania?
Tasmania enjoys four distinctly different seasons so there is a climate to suit your preferences! Generally it is warmer on the coast and cooler inland. During summer (December - February) the average maximum temperature is 21 degrees Celsius (70F) and during winter (June - August) the average maximum temperature is 12 degrees Celsius. Spring and Autumn is also very pleasant with temperatures normally in the mid-teens.

I have heard about the Tasmanian Devil and would really like to see one of these exotic creatures. How can I arrange this?
It isn't always to see the secretive Tasmanian Devil, however specialist wildlife observation tours are available on the island.

How much is petrol in Tasmania?
Petrol stations are located throughout Tasmania and open 7 days a week. You should expect to pay a few cents more per litre compared to other Australian states.

What are the main centres in Tasmania?
Hobart is the capital city, however other main centres include Launceston, Burnie and Devonport.

What is the driving speed limit around Tasmania?
In built-up (residential) areas the speed limit is 50 km/h unless otherwise indicated. The maximum speed on the open roads is normally 100km/h. Watch out - there is speed camera's operating throughout Tasmania.

Do I have to wear a seat belt?
Seat belts must be worn in motor vehicles.

Are there many visitor information centres?
There are plenty of visitor information centres located throughout Tasmania, simply look out for the blue and yellow 'i' to guide you to the local information centre.

Are there many walking tracks and national parks in Tasmania?
The state has more than 2000km's of walking tracks and an impressive 18 national parks.

Are there any Holiday Parks in Tasmania?
BIG4 Holiday Parks offer a choice of 12 parks in premier locations along with a range of services and facilities, including campervan sites. There are also plenty more independent holiday parks available for your use.

Which credit card types do you accept?
We accept Visa, Master Card, Bankcard, Diners and Amex.

What currency will my Credit Card be charged?
Australian banking laws require that all credit card transactions be charged in Australian currency.

Tasmania Campers AU Insurance

Insurance

The vehicle is fully insured in case of accident damage or loss of contents (excluding personal belongings). The excess/deductible covers the cost of damage to third party property or to the rented vehicle, including single vehicle accident, windscreen and tyre damage overhead and underbody damage, towing and recovery costs, theft, fire, break in or vandalism. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs. The Liability applies in respect of each claim, not per rental. In addition to the Liability, and where our Bond Waiver has been purchased, an administration fee of $150 will be charged per claim. Otherwise, the fee is $450.00 per claim.

Bond

When you collect your vehicle we take an impression of your credit card as the bond for your excess/deductible. This is the insurance excess for any single accident which may occur during your holiday. The impression of your credit card covers your accident-damage bond liability plus any extra costs such as fuel fill-up, emptying of the toilet at the end of hire, or any traffic infringements, losses or breakages. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. We do not deduct the bond from the credit card, but merely hold the authority to deduct it in the unfortunate event of an accident. Where a credit card is not available, a cash bond will be held by Tasmania Campers for 21 Days following hire.

Please Note: For customers who are using debit cards for the security deposit, due to the limitations within terms of use for debit cards these are treated as cash and the full excess will be debited unless the bond waiver is purchased and then a signed imprint will be taken.

Tasmania Campers (Trailfinder Campers and 4WD Bushcampers) - There is an excess of AU$3,800 included within our standard rates.  (AU$4,800 for drivers aged under 25 years)

Devil Campers/Sleepervans - There is an excess of AU$2,800 included within our standard rates.   (AU$3,800 for drivers aged under 25 years)

Optional Coverages

In addition to the insurance cover set out above, the hirer may chose Bond Waiver Insurance (BWI) options by so indicating on the Rental Document.  The amount of that excess and the daily rate payable in respect of BWI is dependent upon the age of the hirer and the type of vehicle hired.

Bond waiver/excess reduction Insurance

The bond can be reduced by purchasing one of the following Reduction Options:

Reduction Option 1:

Tasmania Campers - This option can be purchased by paying $28 ($33.00 per day for drivers under 25 years) per day reduces excess to $1,200.00 and only a credit card imprint is required.

Devil Campers/Sleepervans - This option can be purchased by paying $20 ($25.00 per day for drivers under 25 years) per day reduces excess to $850.00 and only a credit card imprint is required.

Reduction Option 2:

Tasmania Campers - This option can be purchased by paying $38 ($43.00 per day for drivers under 25 years) per day reduces excess to $0.00 and only a credit card imprint is required.

Devil Campers/Sleepervans - This option can be purchased by paying $29 ($34.00 per day for drivers under 25 years) per day reduces excess to $0.00 and only a credit card imprint is required.

Reduction Option 2 cover includes the following extras:

• Free hire of the following accessories which are GPS, Baby seat and/or child booster seat, Outside BBQ, Picnic Table and Chairs (one chair for each person travelling)
• Zero excess (Subject to exclusions below)
• One windscreen, multiple windscreen chips and two tyres will be covered for accidental damage
• Free airport pick up and drop off
• Damages admin fee

A Manual imprint of Credit Card will be collected at the time of entering into the Rental Contract.

Please note that Excess Reduction is completely optional and can be decided upon collection of your vehicle. This additional insurance only covers you for one incident where after your standard excess applies. You can apply to purchase this cover for the remaining days of your hire.